Cannot Save Preview, ID: -39, SMB Share

We have several OX Maverick machines connected to a common NetApp filestore shared via SMB.
Intermittently whilst working in Illustrator we receive the following error briefly before a full hard crash;
"Cant save preview, but all the other information was saved successfully. The file ended unexpectedly. Try using a backup copy. ID: -39"
This is in an enterprise solution where the storage is used by hundreds of (windows) clients successfully.

Percy,
Saving to the harddisk is the safe and troublefree way. Saving through a network is a known troublemaker.
Maybe you can reset the network connexion somehow. You may try disconnecting and reconnecting between savings and see whether that solves the issue; at least it may show the nature of the issue.

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Osx mavericks 10.9.3 cannot open large folders on smb share

hi,
This week I bought mij first macbook pro. so I new in osx.
I have a ubuntu 14.04 server running with samba 4.1.6. From a Windows or linux computer is can acces the shares just fine.
When i try to acces the share from my macbook i can open the share but when I try to open an folder with allot of files/folders the is empty in finder, i thought first it was a performance issue so I've waited for 30 minutes but still empty. smaller Folders ik can open in finder.
i've been googling for days now but i cannot find any solution, forcing smb1 is not working as an example.
in console there his no error on the server the logfile has also no error
does any one knows how to get this problem solved?
Thanks in Advance

According to reports, if the filing protocol is SMB, you can sometimes work around the problem by forcing a CIFS connection instead. To do that, first disconnect from the file server, then select
Go ▹ Connect to Server
from the Finder menu bar, or press the key combination command-K. Then enter
cifs://server-address
in the dialog that opens, where server-address is the IP address or domain name of the server.
See also:
Performance Tuning the Network Stack
SMB server browsing woefully slow
mac os x slow copy file from Samba Server
Fix slow network file transfers across Mac OSX Lion

Cannot save to SMB shares in Pages

This issue is actually occurring ONLY in the iWork applications, Pages, Keynote and Numbers.
User recently upgraded to Mavericks 10.9.1. Has two SMB shares to smb://servername called "Public" and "Company Name".
The two locations are available in Finder as typical network shares in the left-hand pane. You can navigate the Shares, open files, etc. without any issues.
However, if I create a new file in Pages and type some text into the new file and attempt to save it to "Public" or "Company Name", I'm presented with the following error:
"Untitled" couldn't be moved because you don't have permission to access "Public". To view or change permissions, select the item in the Finder and choose File > Get Info.
When I do this, I see the information as "You have custom permissions" which typically indicates an NTFS or ACL related permissions that OSX can't quite read.
This same issue occurs whether i'm in Pages, Keynote or Numbers.
Troubleshooting:
1. Checked and verified permissions were correct on Windows 2003 server hosting the SMB shares;
2. Created new file in TextEdit and attempted to save it to "Public" and "Company Name". File save was successful.
3. Created new user on machine and logged in and performed steps above with Pages, Keynote and Numbers. Ran into the exact same error.
4. Disconnected the shares and reconnected to the server using domain administrator account. Same issues occur regardless ONLY in the iWorks applications. Permissions are fine for navigating location, opening files and saving in any application outside of iWorks.
For now, I have the user performing the following steps:
1. Create new document in Pages, Keynote or Numbers. Edit the document. Save it to the local drive in Documents\Need to Save
2. Within Finder, user goes to Documents\Need to Save and drags the files that need to be on the network to the appropriate location, "Public" or "Company Name".
I'm almost thinking I need to remove and reinstall the iWork suite applications. However, I don't want to perform that step without checking here.
Any thoughts or ideas are appreciated. Thank you!

Peter,
In working with the client, we did find that we could create new documents in the various iWork '09 applications and save them to the SMB shares without any issues. However, since 5.0 Pages, for now, is installed, all applications have been created in 5.0.1, which is the current version on the App Store, and therefore, cannot be opened in Pages '09. When we open Pages '09, we're prompted to upgrade to Pages 5.0. Therefore, we look to still have the issue in saving to SMB shares through the iWorks applications regardless. Especially since the client cannot access any of the current documents in iWorks '09 applications as they were created in the newer application.
Any assistance on this would be greatly appreciated. Thank you!
Jeff

Problems copying files to a SMB share.

Hello,
Having some odd issues since moving to 10.6. It appears to be a combination of two problems.
We are in a PC based Active Directory environment. The Mac is bound to the AD and has a Mobile account configured. The problem is with copying files to the network Home folder.
On attempting to copy a file to the network drive I received a "The operation can't be completed because you don't have permission to access some of the items" error. This only seems to effect some files. I checked the permissions on both the file I was attempting to copy and the destination folder. I had full read/write access to both.
I attempted to copy the file with the terminal and got an error that I was unable to copy the extended file attributes of the file as I did not have permission.
Using the xattr command I could see that the file had the com.apple.TextEncoding attribute. I used the xattr -d command to delete the attribute and I was then able to copy the file with the Finder. Another file I tested that I could not copy had the com.apple.FinderInfo attribute. Deleting this attribute also allowed me to copy the file.
It seems that any file with extended file attributes in 10.6 cannot be copied to our SMB shares. I have tested this on all of our 10.6 Macs with exactly the same result. 10.5 has not had the same problem.
Now for the second problem. After copying the file as part of the testing I attempted to copy the same file over and replace the existing file and got the error "The Finder can't complete the operation because some data in "" can't be read or written (Error code -36)". I attempted to this a number of times and found that approx 50% of the time it does copy with no error. Checking the Console gives me the following message for the times it does give an error :
27/10/09 4:03:27 PM /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder[153] Allocator race detected: transaction is not verified for -101/2 - test7.txt
Any light that can be shone on this issue would be great. This means for us that OS X 10.6 is fundamentally broken and can't be installed on any machines.
-Justin

Just posted on the Entourage Help Blog: Workaround for saving Office 2008 files to SMB servers in Snow Leopard
http://blog.entourage.mvps.org/2009/12/workaroundfor_saving_office_2008_files_to_smb_servers_insn.html
According to Craig, a poster on the microsoft.public.mac.office newsgroup:
Changing the owner of the share to NETWORK SERVICE will solve the problem. I have tested this on a test share I set up during troubleshooting and it works! I have told my MS support rep about the workaround and she was going to spread it around. She mentioned that Apple appears to have a fix in the works but not to expect it to be released until February!

Getting an error message about UID: Unowned UIDs for ImageFrame CANNOT SAVE FILE

Getting an error message about UID: Unowned UIDs for ImageFrame CANNOT SAVE FILE

Hi,
Could you please share your .muse file with us to investigate? Please email it to [email protected] If your file is greater than 20MB you can use something like Adobe SendNow or SendThisFile or Dropbox. Please do not forget to mention the link to this forum thread in your e-mail so that we can identify the file.
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I looked thru the History tab and the Reading List tab and have been in the Bookmark tab. But even when I Save a Bookmark, that newly-saved Bookmark does not show up in the Bookmark area.
But then again, the next day (and actually just in the last half-hour) all of the functionality came back. When I look at the Bookmarks, suddenly, again, all of the Bookmarks that are on my Safari browser on my iMac are now there, and I can now Save a Bookmark.
It keeps coming in and out and that is what is driving me a little nuts.
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I cannot save in Editor.... error message = program error preview cannot be generated.

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Groups missing inherited permissions from parent folder on SMB share on save

If i save a file on a lion share where i have access RW over group permissions, the groups missing inherited permissions on SMB share on save.
File permissions before save:
user: read/write
group: read/write
other: no access
File permissions after save:
user2: read/write (it changed to the actual users who has permission on the Group)
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Can't Save Director file to Network Share (SMB)

Help!
I am running OS X 10.4.10 and I simply cannot "Save" a file
onto our network drive (SMB/CFIS). Written a nice big app that
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Help me please!!!
Ta Robbietherobot

HI Owen,
Perhaps your Quicken preference files are corrupted, it's not bad, and an easy fix. Locate this file or one that is similar: com.quicken.plist It should be here; MacintoshHD/Users/Library/Preferences. Open the Preferences folder, locate that file, drag it to the Trash, empty the Trash and reboot. It's ok to trash a pref file, your Mac will create a new one for you.
Also, here's the link to the Quicken forums; http://www.quickencommunity.com/
Carolyn

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Back up all data.
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~/Library/Containers/com.apple.Preview
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Services ▹ Reveal in Finder (or just Reveal)
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Cannot save file 2nd time CS4 ID=-54 om SMB server

Hello,
We have a problem with saving .ai files in Illustrator CS4 on a Windows 2003 server with SMB filesharing with OX 10.6. If we save .ai files for the second time, Illustrator gives the error: 'cannot save illustration. file is locked or in use. ID = -54'.
If you save a file on the OSX 10.6 workstation, it gives no errror. It is an illustrator .ai smb problem. .eps or .pdf on SMB gives also no problems.
Does anyone know a solution?
Thanks!
Percy

Percy,
Saving to the harddisk is the safe and troublefree way. Saving through a network is a known troublemaker.
Maybe you can reset the network connexion somehow. You may try disconnecting and reconnecting between savings and see whether that solves the issue; at least it may show the nature of the issue.

I cannot save a frame from a video following the recent Apple recall to replace my hard drive. There is no menu option with share and save frame. Do I need to reinstall Final Cut Pro?

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Cannot connect to smb share - no error or time out, just keeps going

I searched the forum but could not find a solution.
We have a file server running on a Windows Server 2008. We have several MacBooks with snow leopard installed and the same config. Recently one stopped connecting to the shared drives. It does not provide any error. It just sits at the connecting dialog for as long as you leave it open with no progress. Does anyone know a solution to this? You can ping the file share box. It still works just fine on all other macs.

Try following the step I posted in:
http://discussions.apple.com/thread.jspa?threadID=2140745&tstart=0
And let me know if that helps.
If it doesn't try connecting via IP to your SMB share
Open Finder
Choose "Go" and connect to server
type sb://<ipaddress of the machine you are trying to get to/
And see if it comes up.

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Cannot Save Preview, ID: -39, SMB Share

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