Cannot Scan - HP Laserjet M1536dnf MFP - Mac OSX 10.9.4

Purchased a HP Laserjet M1536dnf MFP four days ago for use with an Apple MacBook Pro using OSX 10.9.4. I got it to print and copy, but keep getting the folllowing error message when attempting to scan:
“Scanner reported an error
HP Laserjet M1536dnf MFP is currently unavailable.
Please check if it is turned on and connected, or try
again later.”
Yes, it is connected and yes it is turned on. The version of HP Scan that was installed is 4.4.1
What can I do to get the scanning to function?
This question was solved.
View Solution.

Hi Rpanz,
Welcome to the HP Forums.
I see that you are having an issue with scanning.
I suggest that you uninstall the software and drivers and then click on the following link for the HP LaserJet Pro M1536 Multifunction Printer series Full Software Solution - OS X 10.9 Mavericks.
Please feel free to write back if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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HP ToolboxFX has encountered an error and cannot recover (HP Laserjet M1536dnf MFP)

We have an HP Laserjet M1536dnf MFP. Just starting receiving an error with the HP ToolboxFx on Windows 7 32 bit start-up. We can scan and the printer test prints, but it says the HP Toolbox has encountered an error and cannot recover. Please restart the HP Toolbox FX...or...toolbox version 006.15.01163. In toolbox screen, it says cannot connect to device.
I have tried a number of things and read posts, but still no luck. I can still scan, though. Help?

Hi,
Try installing the latest firmware of the printer, reboot both the printer and the PC and check for any difference:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-86043-11&cc=us&dlc=en&lc=en...
If that doesn't help, go to C:\HP Laserjet M1530 Basic Software\Utilities and follow the Scrubber.exe to uninstall the software (it may vary and may be named similar as NTScrubber for example).
Reboot your PC, go to Drive C and remove the M1530 Basic Software folder, then download and install the latest software below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-86005-3&cc=us&dlc=en&lc=en&...
Hope that helps,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

Unable to use scan with networked HP LaserJet M1536dnf MFP using Mac OSX, but able to print.

Thanks for any help.
I'm using an HP LaserJet M1536dnf MFP.
It is networked wirelessly via an Apple Extreme and prints just fine over the network but will not scan.
Yet, it scans just fine when I move the printer's USB cable from the Extreme directly to the MacBook Pro (a bit of a hassel).
When I try to scan over the wireless network, I'm able to go through the scan driver interface and see the printer, but when I click on "Scan", I recieve this error message:
"Scanner communication cannot be established."
"HP LaserJet M1536dnf MFP is currently unavailabe. Ensure cables are connected.. etc."
I'm running OSX 10.8.3 on an old MacBook Pro (2008)
MacBookPro3,1
Processor Name:   Intel Core 2 Duo
Processor Speed:   2.4 GHz
Number of Processors:   1
Total Number of Cores:   2
L2 Cache:   4 MB
Memory:   4 GB
Bus Speed:   800 MHz

Hello, DP Photo, sounds like a scanning issue with the software. To start I want you to completely remove the software and then reinstall the programming from the packages available on the website I am going to link you to below. Use the full-feature software if available.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3974279
Try that and let me know how it goes!
-Spencer
PS I hope you are having a wonderful day!

Scanning issue with HP LaserJet M1536dnf MFP

I am getting the error messages in my windows 8 machines "The scanner is currently in use. Please wait until your previous task is completed and then try scanning again." I have a HP LaserJet M1536dnf MFP printer which is connected to the network and users connected to the network through wifi. I have installed the latest driver versions from hp.com. It will work for some time but again will face the same issue. In Windows 7 machines, there are no issues.If anybody is having solution to this problem please share.Thank you.

Welcome to the HP Forums fastndfury,
I see by your post that you are only getting the error on the Windows 8 computer, "The scanner is currently in use. Please wait until your previous task is completed and then try scanning again." I can help you with this issue.
I have provided a document to go through the steps to see if it will help resolve this issue.
'Another program has control of the scanner' Message Displays on the Computer When Scanning.
If you need further assistance, let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP laserjet m1536dnf mfp print and scan is very slow

Hi Sir/Madam,
HP laserjet m1536dnf mfp print and scan is printing and scanning slow on network. Sometimes scan is not work. That's why I have to reinstall the printer driver. So how to increase print speed?
Thanks in advance,

Hi riz1_4444,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand the printer is printing and scanning slow on the network.
I will be happy to help you.
Make sure printer is connected directly to a wall outlet.
Try printing a hardware test on the printer to see if it prints slow or not.
Printing a Configuration Report. Select Method one: Print a Configuration Report from the printer control panel.
I would restart the router to see if this will resolve the issue.
Try another Ethernet cable.
If you are still having issue then test the printer by connecting the printer to the computer by a USB cable to see if it is something on the network that is causing it to slow down.
Hope this resolves your issue for printing slow over the network.
Thank you for posting on the HP Forums.
Have a wonderful day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Scaner problem - HP LaserJet M1536dnf MFP

HP LaserJet M1536dnf MFP
Wire LAN connected.
There are two stations working with the same MFP.
On one - everythink works fine.
On second - not.
Drivers are the same: 61.101.98561
IP address of printer is the same.
Both on Win7.
Issue is that MFP is printing documents but it refuses to scan any. After running HP Scan application it takes few seconds before it runs and when I finally hit 'scan' button it shows error telling that there is no scaner connexcted to that computer (unfortunatelly i can't paste this error).

Welcome to the HP Forums SamHell,
I see by your post the printer won't scan on the second computer running Windows 7 but it will print over the wired network. I can help you with this issue.
Temporarily turn off the Antivirus software to see if that is blocking the printer communication for scanning.
Test the scan again.
If you are still having issues then check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
I have provided a document for setting up the Firewall to Allow a connection to the printer in case that is causing this issue. Configuring a Firewall to Allow a Connection with the All-in-One in Windows.
Test the scan.
Then you will have to go back in and turn the Antivirus software back on again.
If the issue persists run the Print and Scan Doctor since it might resolve the issue automatically or will find out if it is a driver, Twain, WIA connection or software issue.
Find and fix common printer problems using HP diagnostic tools for Windows?
Please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

How can i cancel a password i set in the html config utility for laserjet p1102w under mac osx 10.6?

After setting a password in the Networking tab of the HTML Config Utility for HP Laserjet P1102w under MAC OSx 10.6, I cannot access either the settings or the Networking tabs again. How can I access them or just cancel the password I set?

hi,
I beleive your question has been answered in a different post
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/Reset-the-admin-password-on-the-web-pag...
hope this helps
Russ@HP
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Please mark the post that solves your problem as Accepted Solution
(Although I am employed by HP, I am speaking for myself and not for HP)
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My new HP LaserJet M1536dnf MFP does not automatically answer fax calls. I do not have a phone hooked up or an answering machine/voicemail. The 'Answer Mode' is 'Automatic'.
We use an analog converter to connect it to our internal digital VOIP phone system. The prior MFP that was connected didn't have any issues with answering/printing faxes.
I can see "Incoming call" on the display but it just rings and rings. If you press the 'Start Fax' button when it's ringing, then it will proceed with connecting and receive the fax, otherwise it eventually drops the call. This is not good seeing that a lot of faxes come in when the office is closed or otherwise unattended.
I tried the "Fax/Tel" setting, but that didn't work either.
Please help!
Thanks, much!!!
This question was solved.
View Solution.

Hi @DW-OH,
I see by your post that the faxes won't come through when set to automatic or Fax/Tel, but you can manually receive the fax. I can help you with this.
Update the printer's firmware.
HP LaserJet Pro M1536dnf Multifunction Printer Drivers.
Select your operating system, click next, click the link for firmware.
Please check your private messages for the reset for the printer, I have seen this resolve this issue previously.
In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet M1536dnf MFP jam in catridge area

hp laserjet m1536dnf MFP all in one printer showing jam in catridge area, have check printer sensers they are ok and threre is no jammed paper. have even tried another power board but to no aview.help

Hi @sytech,
Welcome to the HP Forums!
I understand that your HP Laserjet m1536dnf MFP all in one printer is showing a jam in cartridge area. I am happy to help!
Please take a look through this guide, 'Doc. feeder jam', 'Open door and clear jam', or Other Jam Message Displays on the Printer.
If that does not resolve your issue, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Password requiere on HP LaserJet M1536dnf MFP

Hello
My name is Ciprian and i am from romania.
I have a HP LaserJet M1536dnf MFP and i want to make a change to the next settings:
Device Configuration
Copy
Optimize: Picture Light/Dark: <-----*-----> Paper Size: A4 Paper Type: Plain Collation: On # of Copies: 1 Reduce/Enlarge: Original=100% Draft Mode: Off Two-Sided: 1 to 1 Sided Multi-Page Copy: Off
Whent i change in Optimize setiing fron Picture in TEXT I whant to save its requaiere a passord .
What is the deffault passorwd to save the setting i make
10x

Hi,
You will need to do a reset to remove the password.
Check your inbox on how to perform a reset.
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Hp laserjet m1536dnf mfp. "Connection error Check connection".

i have hp laserjet m1536dnf mfp. when tried to enable eprint at the web services setup menu... i get "Connection error Check connection". Network and Internet connection works fine. Please help?
It seems like the Printer is having a hard time connecting to the ePrint server to get me the email address.
Thanks,
John

Hi,
My firmware is up todate.
I have tried all the recommended support steps... currently had the printer on manual IP. Still same connection error.
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Hi @Jim6904,
Welcome to the HP Forums!
I see that you are having trouble installing the driver for your HP Laserjet M1536dnf printer on Mac OS X 10.10. I am happy to help you with this issue!
How are you connecting this printer? USB or Ethernet?
In the meantime, please follow the instructions within this guide, An 'Unsupported Operating System' or 'Software not compatible' Message Displays on a Mac Running OS ..., as the steps will work on Mac OS X 10.10.
To download the software, you can go to this website, Software and Drivers.
For future reference here is your printer's user guide.
Hope this information helps, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Scanning hp laserjet pro mfp m125nw macos 10.9.4

Hi guys!
I've just bought a new hp laserjet pro mfp m125nw and I can't scan from the HP Utility tool. Although there are no problems to scan from the Preview prog as well as from scanner program from Printers&Scans (in Sys. preferences).
Thank you for your help!
Here is the error message:
rocess: HP Utility [543]
Path: /Library/Printers/hp/Utilities/HP Utility.app/Contents/MacOS/HP Utility
Identifier: com.hp.printerutility
Version: 5.17.0 (5.17.0.1257)
Build Info: Unknown-1257~1257
Code Type: X86-64 (Native)
Parent Process: launchd [142]
Responsible: HP Utility [543]
User ID: 501
Date/Time: 2014-09-10 10:59:02.231 +0200
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: A158FA0E-7211-6609-FBAE-F7D91A0DB9D0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000050
VM Regions Near 0x50:
-->
__TEXT 0000000100000000-000000010003f000 [ 252K] r-x/rwx SM=COW /Library/Printers/hp/Utilities/HP Utility.app/Contents/MacOS/HP Utility
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libdispatch.dylib 0x00007fff8ae56eeb dispatch_async_f + 3
1 com.hp.utility.ScanShortcutsManager 0x000000010aa8512f 0x10aa82000 + 12591
2 com.hp.utility.ScanShortcutsManager 0x000000010aa846c9 0x10aa82000 + 9929
3 com.hp.printerutility 0x0000000100011a40 0x100000000 + 72256
4 com.hp.printerutility 0x000000010000d3ef 0x100000000 + 54255
5 com.hp.printerutility 0x0000000100015de4 0x100000000 + 89572
6 com.apple.AppKit 0x00007fff8cd19a58 -[NSWindow sendEvent:] + 11296
7 com.apple.AppKit 0x00007fff8ccb85d4 -[NSApplication sendEvent:] + 2021
8 com.apple.AppKit 0x00007fff8cb089f9 -[NSApplication run] + 646
9 com.apple.AppKit 0x00007fff8caf3783 NSApplicationMain + 940
10 com.hp.printerutility 0x0000000100001d28 0x100000000 + 7464
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff97066662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8ae56421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8ae56136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff97061a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff97060d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93e7cf15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93e7c539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93e7be75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8baa3adc -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253
6 com.apple.Foundation 0x00007fff8bb8c4aa -[NSRunLoop(NSRunLoop) run] + 74
7 com.hp.printerutility 0x00000001000262f0 0x100000000 + 156400
8 com.apple.Foundation 0x00007fff8baa176b __NSThread__main__ + 1318
9 libsystem_pthread.dylib 0x00007fff8e10d899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8e10d72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8e111fc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff97061a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff97060d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93e7cf15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93e7c539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93e7be75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8baa3adc -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253
6 com.hp.printerutility.selection.dmf 0x0000000100cc93b1 0x100cc3000 + 25521
7 com.apple.Foundation 0x00007fff8baa176b __NSThread__main__ + 1318
8 libsystem_pthread.dylib 0x00007fff8e10d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8e10d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8e111fc9 thread_start + 13

Hi @Lorenzetti,
I see that you are having issues scanning from the HP Utility tool. I can help you with this today.
Did you download and install the drivers?
HP LaserJet Pro MFP M125/M126/M127/M128 Series Software.
Can you scan from the HP Scan Software?
How to Scan: OS X v10.9.
Check the driver name that is installed for the printer. The Airprint driver might be installed instead of the Printer's driver. (usually defaults to Airprint)
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.
If the printer name shows Airprint, then that is the Apple drivers. Delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
Try again.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Airpint cannot find HP LaserJet 1536dnf MFP- Please help

I baught HP Laserjet 1536dnf a few months ago cause HP said that it is Airprint compatible. I actually went to a few stores just to get this last one in stock of the last store I visited. Till now, I still cannot get it to work and feel like a dumb buying this HP printer. If any of you or HP engineer can help ... please.
I actually did some research and testing on the configuration. There were few time that I was lucky to see the printer show up (shortly) and I can print one document and the printer is gone. Both my ipad and iphone cannot find it again afterward, even after rebooting.
I already updated my iOS to the latest version. Upgrade firmware on both Printer and my Zyxel router. Also, I replace the zyxel router with 3com (now back to zyxel). None of these help.
_Here's my configurarition._
Devices: iPhone 3GS (iOS4.3), iPad 1 (iOS4.3)
Printer: HP LaserJet 1536dnf MFP (latest firmware 20110405); Fixed IP;
Router: ZyXel P-660HN-F1z (latest firmware Version: 3.70(BJI.4) | 03/22/2010)
Network Setting: All are in the same network 192.168.1.x
Would really appreciate if anyone can help me out.
This question was solved.
View Solution.

Thank you all, especially headsortails. Thought no one will answer this after so many months.
I actually check that link (http://gothick.org.uk/2010/05/16/getting-the-apple-iphone-remote-app-working-with-a-zyxel-router/) before but it didn't help me at the time. Now there are a few more replies that enlighten me.
I would summarize what I did as follow; for others who may have the same problem.
1. Turn off my printer HP1536
2. Since there were so many things I tried and lost track of them e.g. multicast, IP version, fixed IP address, disable firewall. First thing I did today is to reset my Zyxel router and set up things from scratch (not from the configuration backup).
3. Under Zyxel menu Network > LAN > Advance Setup, I change the Multicast to IGMP-V3. This time I leave other fields untouched, so RIP direction is set to None and RIP version is N/A.
4. Under menu Wireless LAN > Advance Setup, I uncheck the IGMP Snooping.
5. Turn on my HP printer and reboot both iPhone and iPad
Now I'm happy. I can print from my iphone, ipad, mac and PC. However, while testing, I found that sometime iphone may not found the printer if the ipad app printed something and hasn't quit. I guess it somehow lock the bonjour service. Anyway, I'll just mainly print from my ipad ... so I guess my problem is now solved. Thanks.

Cannot Scan - HP Laserjet M1536dnf MFP - Mac OSX 10.9.4

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