Cannot scan wirelessly

I am using OSX Yosemite and trying to scan wirelessly. I have tried the following:
1) updating printer driver
2) deleting printer and reinstalling
3) connecting USB while installing
When I install printer for wirelss printer, the printer only lists under System Preferences as a "Printer". No scan option is given. Meanwhile, if I connect my printer via the USB, ther Printer listed under System Preferences does have the scan option.
I used to be able to scan wirelessly. I don't know what happened. Could you please help?
Thank you!

Hi,
Please try rebooting your router by unplugging its power for a moment, plug it back and allow it 3 minutes to start, then restart your Mac and try addng the printer under System Preferences > Printers & Scanners.
If that doesn't help, click the Apple icon and select About This Mac, then click on Software Update.
Click the top Store menu and select Reload Page, if there are any HP updates available install them, then check for any difference.
Please let me know the retults, if the issue remain please clarify your printer model.
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

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Welcome to Apple Discussions Ella.
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I hate to hear you are having issues. For this version of Mac, there are a few ways to connect wirelessly. Click Here for steps for wireless setup for the operating system. If you would like more information about your product, Click Here.
Hope this helps!
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Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
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Hi rtaw,
Welcome to the HP Forums!
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RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Good day Robin,
Thank you very much for your replies and efforts! My sincerest apologies for not knowing that Windows 7 Professional 64 bit was not supported with the tool! I have learnt something new from you and I thank you immensely for that!
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R a i n b o w 7000I work on behalf of HP
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>> Duplicate post removed to comply with Verizon Wireless Terms of Service. See "Verizon 3G" Icon has Disappeared <<
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Hi @rfjones002,
Welcome to the HP Support Forums! I see you are not able to print or scan wirelessly to your HP Officejet L7590 and your computer running the Windows 8.1 Operating system. You get a 'Printer offline' or 'HP Imaging device not found' errors.
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Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
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- Image source
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HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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petergole,
To make sure we aren't dealing with a software problem lets try to uninstall with the 'scrubber option' like this:
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You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Cannot scan wirelessly

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