Cannot scan with either HP 3010 or D110a products on my Mac running OS 10.9.4

Neither of the HP product that I own will scan any longer after upgrading to OS 10.9.4. 3010 drivers will not reload at all, and D110a has all available driver updates loaded on the Mac.

Hello Skip2,
Welcome to the HP Forums.
I see that you are having some scanning issues.
I suggest that you attempt to run the following 3 documents.
How to reset the printing system.
Repair disk permissions
HP Printer Drivers v.2.16.1 for OS X.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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After Mavericks (OS X 10.9) I Cannot scan with HP 7520. Any solution to that?

After Mavericks (OS X 10.9) I Cannot scan with HP 7520. No issues to print, impossible to scan..
Any solution to that?

Are you able to use ImageCapture or Preview? Or the print & scan prefs?

Cannot scan with my HP3050A J611g

Can print but cannot scan with my HP3050aj611g
how can I get it to scan?

Hi there again!
Try these steps in order, and then try scanning using your three offered methods on your Mac. If the scanning still does not work and the copies work fine from the front panel of the printer, contact Apple Support for help scanning with your Mac OS X.
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Follow this guide: Installing a Mac Printer Driver Using Apple Software Update
In addition, download this Apple driver: HP Printer Drivers v3.0 for OS X
Apple Support Community
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Running Windows 7 via bootcamp but cannot update to either 3.1 or 3.2. My MAC OS is 10.6.8

I am running Windows 7 via bootcamp but cannot update to either 3.1 or 3.2. My MAC OS is 10.6.8.
I can download either version, but I get an error message after attempting to install.
First tried Boot Camp 3.2. Error message indicated I need Boot Camp 3.1 first.
Then tried Boot Camp 3.1. Error message indicated I need Boot Camp 3.0 first
Then tried Boot Camp 3.0. Would not allow download.
I know the OSX came with Boot Camp why is there a problem????!!

3.0 is on your OS X DVD. Clearly spelled out in the guide in Boot Camp Assistant, and here -
www.apple.com/support/bootcamp : manuals, look for 10.6 pdf version.
3.0 is pre-requisite for any other
OS X comes with Boot Camp Assistant and you access 3.0 drivers while in Windows.

Cannot scan with my HP6210 OfficeJet after installing Yosemite

Since installing Yosemite on my MacBook Pro I have not been able to scan using my HP OfficeJet 6210. I have followed the instructions on the HP support page 'No Scan Options' relating to uninstalling and reinstalling the Apple built-in software, but I cannot scan either with Print/Scan, Image Capture or with Preview. In all three cases, after adding the printer back, when I attempt to scan the first screen message is, Waiting for scanner.... and is then followed by, Failed to open a session on the device.
After I uninstalled the software and followed the instructions to delete the 6200 file from the PPD Resource file, it no longer shows up in the dialog box for software when I added the printer in Printers & Scanners in System Preferences . So I am left with using Generic PCL printer software. Also, there is no choice for model 6210, only 6200.
It seems that I have run out of options to resolve the problem.

Hi,
Please try the following instructions to update:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Mac-OS-10-10-Yosemite-and-HP-Printer-Support/...
Regards.
BH
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Cannot scan with HP LaserJet M1005 MFP

I updated to Snow Leopard 10.6.3 yesterday. Big mistake as I cannot now scan with my HP LaserJet M1005 MFP. I have been unable to find a solution here or via Google. Does anyone know if this is possible? I realize this device has never been "Mac friendly" (one might even say, not compatible.... despite HP's over-generous claims), but I would have thought there would be a new driver for SL by now.
If not, could anyone recommend a non-HP scanner (not MFP) that works well with SL?
thanks!

Hi @3Digit ,
I see that you are having issues scanning, there isn't any scanning software in the HP folder. I would like to help you out today.
Open the HP Scan window with one of the following methods:
Double-click the HP Scan icon () for your printer on the Windows desktop.
Click the Windows icon (), click All Programs, click the HP folder, click the name of your printer, and then click HP Scan.
If you are missing the HP Scan software altogether, then the full software didn't install on the computer.
If that is the case, uninstall and reinstall the printer software. Here is the link for the newest drivers. Software & Drivers.
First do these steps, before installing the software, just to make sure it fully installs.
I would disable all the start up programs and temporarily turn off the Antivirus Software and any Real Time Scanning in the Antivirus Software also, to see if that is causing the issue. How to use MSCONFIG . Click on the Startup tab and click Disable all, Then click the Services tab and check Hide All Microsoft Services.
I have provided a document for how to scan. It is for Windows 7, but the steps will also work for Windows Vista.
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Cannot connect with adobe aplication manager for downloading products

Hi. i subscribed Creative Cloud 3 days ago and have problems with downloading apps.
I cannot login with Adobe Apliation Manager. When i type my AdobeID and my Passowrd and hit login, AAM says, "that it cannot connect to adobe. I should check my internet-connection...".
My Internet-Connection is active.
I turned off my firewall. And its not working too. The problem cannot my hosts file (only 127.0.0.1 localhost included).
My System: Win8 64
Any ideas, why i can't login to adobe with my accountdata? With the same data i can login to creative cloud webpage.
Here my pdapp.log
12/01/12 13:11:58:602 | [INFO] | | ASU | PDApp | DLM.ApplicationFacade | | | sendNotification = adobeidSigninSignal, type = null
12/01/12 13:11:58:602 | [INFO] | | ASU | PDApp | DLM.ApplicationFacade | | | sendNotification = CCM_DIALOG_SIGNIN_DATA_CHANGED, type = null
12/01/12 13:11:58:602 | [INFO] | | ASU | PDApp | CCM.AdobeIdSigninEventCommand | | | Starting timeout timer...
12/01/12 13:11:59:649 | [INFO] | | ASU | PDApp | CCM.AdobeIdSigninEventCommand | | | Stopping timeout timer in ioErrorHandler...
12/01/12 13:11:59:649 | [INFO] | | ASU | PDApp | CCM.AdobeIdSigninEventCommand | | | No response received.
12/01/12 13:11:59:649 | [INFO] | | ASU | PDApp | DLM.ApplicationFacade | | | sendNotification = CCM_DIALOG_SIGNIN_DATA_CHANGED, type = null

No. I tried the "activation-network-i ssues" before 2 times.
0. Patch installed
1. I have/had internet connection
2. I can call https pages
3. drivers/etc/Hosts was/are clean.
4. Current User > Trusted Root Certificate Authorities > Certificates is installed/enabled and the correct fields are checked
5. Firewall was/is turned complety off.
I cannot uninstall AAM. Because i can't find it in "Deinstallation Tool" of Win8. It is not listes. There is only Adobe Flash Player listed.
I removed AAM via adobe cleaner tool. And installed it again. And this helped not too.
Any ideas how i can solve the problem?

Cannot Scan with Network Connected HP Color Laserjet 2840 MFP

Just acquired Lenovo T530 which comes with Windoze 7 installed. My SOHO printer is an HP 2840 connected on LAN and I was able to use scanner function without problems from previous laptop running Win XP.
New laptop total failure as it doesn't see the scanner. Have spent many hours updating and searching for solutions but without any luck. Quite a few postings on topic come up in Google but no solutions. HP site useless as the links go in a loop without getting to an answer.
As T530 is brand new and under warranty I had assumed I would be able to ask Lenovo for help but cannot find how.
Meanwhile if anybody has solution please help.
Budgie_one

Hi Budgie_one, a late welcome to the forum,
I have the same problem with my HP CM1017 colour laserjet multi-function, worked brilliant with XP but unfortunately HP never brought out scanner drivers to work with Win7, printing was all Ok.
I spent ages searching the HP forums where the proposed solution was to install the drivers in compatability mode, which never worked for me, so I gave up and ended up installing the thing in Win7 XP mode. If I need to scan I just start the XP mode and all works as planned.
Andy ______________________________________
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Photosmart D110 cannot scan with Mac OS X Yosemite

HI there, I recently update my Mac Book to the OS X Yosiemite software and since then I cannot use the scanner on my printer. I am able to print wirelessly but when I try to scan it says that the scanner is not compatible with operating system. Can you please recommend how to solve this problem? Thank you

Hello there! Welcome to the forums @SrMacUser
I understand you're having issues with scanning after a Mac update. I am hoping to help!
To get started, there is no driver available for the Photosmart C5180 on Yosemite, meaning you will not be able to scan using HP scan, as there is no HP scan software available. You do have other scanning options however. Here are my suggestions:
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Follow this guide: Installing Your HP Printer Driver and Software for Mac OS X
In addition, download this driver: HP Printer Drivers v3.0 for OS X
Your scanning options are in #4, and should have you scanning in no time.
Have a wonderful day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Cannot Scan with HP LaserJet Pro MFP M127fw

I have installed the driver for the printer and tried to follow the instructions in the manual to scan a document. When I find my printer folder in the start menu/All Programs, there is no option there to scan. Help!
This question was solved.
View Solution.

Hi @3Digit ,
I see that you are having issues scanning, there isn't any scanning software in the HP folder. I would like to help you out today.
Open the HP Scan window with one of the following methods:
Double-click the HP Scan icon () for your printer on the Windows desktop.
Click the Windows icon (), click All Programs, click the HP folder, click the name of your printer, and then click HP Scan.
If you are missing the HP Scan software altogether, then the full software didn't install on the computer.
If that is the case, uninstall and reinstall the printer software. Here is the link for the newest drivers. Software & Drivers.
First do these steps, before installing the software, just to make sure it fully installs.
I would disable all the start up programs and temporarily turn off the Antivirus Software and any Real Time Scanning in the Antivirus Software also, to see if that is causing the issue. How to use MSCONFIG . Click on the Startup tab and click Disable all, Then click the Services tab and check Hide All Microsoft Services.
I have provided a document for how to scan. It is for Windows 7, but the steps will also work for Windows Vista.
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Cannot SCAN with Samsung SCX-4500 Printer, New iMac w/Leopard

I just purchased at an Apple retail store, a brand new 24" iMac along with a Samsung SCX-4500 laser printer, copier and scanner. Bad news is I can't get the scanner function to work. It prints and copies but doesn't scan. I went to Samsung and downloaded the lasted and greatest drivers but no scanning capability yet. Has anyone else purchased this printer? Is it compatible with OX 10.5 or is the Apple store just trying to get rid of printers that don't seem to work with Leopard. This bugs me. Any help would be great.

This is from another forum as I was looking for the answer to the same issue:
First off, when Samsung labels a button "Scan to PC", they mean it. That button only works with Windows PCs not Macs.
To get it to the Samsung SCX 4500 to scan on your Mac you need to acquire the image using some other software. I used Preview.
Put the picture or document that you want scanned on the bed. Open Preview. From the File menu, select the Import Image... option.
The scanner activates and you will see, you guessed it, a preview of what is to be scanned. Notice that the scan button is grayed out.
You now have to click and drag a box around what you want scanned. Once you draw your box identifying the exact image to be scanned, the Scan button is enabled. Now adjust any options, and hit Scan. Enjoy.
Thanks to the Apple Genius in Century City who helped me out, also this post was helpful:
http://discussions.apple.com/thread....sageID=5800155

Cannot scan with my c7200 printer

I have a photosmart C7200 All in One printer and I am unable to scan a document. The printer copies, and prints fine - but it will not scan. I have reloaded the software and did all updates. Shut the computer down and restarted. Unplugged printer and restarted. Still does not scan. Ran the scan doctor and it says all software is not installed, but I just installed the software again. I have Windows 7 64 bits. Please help!

Hello @dschwing , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're having issues scanning. I would like to help!
I have a few steps I would suggest:
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Cannot Scan with Yosemite

I have already attempted this
http://support.hp.com/us-en/product/HP-Deskjet-F4100-All-in-One-Printer-series/3177560/model/3177564...
Printing functionality is fine.
Is this printer TWAIN compatible?

Currently there are no Yosemite 10.10 Product Installation Sofware/Drivers for your unit as Yosemite is relatively new. The drivers will probably be made available at a latter date and suggest you check this site from time to time.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&product=3752456
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

I cannot access itunes from any of my apple product, imac, iphone, mac book, ipad, or apple TV

I cannot access iTunes from any device. It's telling me that itunes is temporally unavailable. It's not my connection, app, software, or device. I'm prett savvy with IT and it has to be on the other end. All of my devices didn't bite the dust at the same time. If they did S%&T!!

You are right- they got to let us know that status or something. Here I am already to sit down and relax with a nice episode of Dexter and cannot access anything. it was fine this morning and now its annoying.

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Hello, hp only has drivers for 10.6 & up, about the only thing you can do is see if an earlier OfficeJet driver works.

Cannot scan with either HP 3010 or D110a products on my Mac running OS 10.9.4

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