Cannot scan with my HP3050A J611g

Can print but cannot scan with my HP3050aj611g
how can I get it to scan?

Hi there again!
Try these steps in order, and then try scanning using your three offered methods on your Mac. If the scanning still does not work and the copies work fine from the front panel of the printer, contact Apple Support for help scanning with your Mac OS X.
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Follow this guide: Installing a Mac Printer Driver Using Apple Software Update
In addition, download this Apple driver: HP Printer Drivers v3.0 for OS X
Apple Support Community
Good luck
R a i n b o w 7000I work on behalf of HP
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After Mavericks (OS X 10.9) I Cannot scan with HP 7520. Any solution to that?

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Are you able to use ImageCapture or Preview? Or the print & scan prefs?

Cannot scan with HP LaserJet M1005 MFP

I updated to Snow Leopard 10.6.3 yesterday. Big mistake as I cannot now scan with my HP LaserJet M1005 MFP. I have been unable to find a solution here or via Google. Does anyone know if this is possible? I realize this device has never been "Mac friendly" (one might even say, not compatible.... despite HP's over-generous claims), but I would have thought there would be a new driver for SL by now.
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Hi @3Digit ,
I see that you are having issues scanning, there isn't any scanning software in the HP folder. I would like to help you out today.
Open the HP Scan window with one of the following methods:
Double-click the HP Scan icon () for your printer on the Windows desktop.
Click the Windows icon (), click All Programs, click the HP folder, click the name of your printer, and then click HP Scan.
If you are missing the HP Scan software altogether, then the full software didn't install on the computer.
If that is the case, uninstall and reinstall the printer software. Here is the link for the newest drivers. Software & Drivers.
First do these steps, before installing the software, just to make sure it fully installs.
I would disable all the start up programs and temporarily turn off the Antivirus Software and any Real Time Scanning in the Antivirus Software also, to see if that is causing the issue. How to use MSCONFIG . Click on the Startup tab and click Disable all, Then click the Services tab and check Hide All Microsoft Services.
I have provided a document for how to scan. It is for Windows 7, but the steps will also work for Windows Vista.
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Cannot scan with my HP6210 OfficeJet after installing Yosemite

Since installing Yosemite on my MacBook Pro I have not been able to scan using my HP OfficeJet 6210. I have followed the instructions on the HP support page 'No Scan Options' relating to uninstalling and reinstalling the Apple built-in software, but I cannot scan either with Print/Scan, Image Capture or with Preview. In all three cases, after adding the printer back, when I attempt to scan the first screen message is, Waiting for scanner.... and is then followed by, Failed to open a session on the device.
After I uninstalled the software and followed the instructions to delete the 6200 file from the PPD Resource file, it no longer shows up in the dialog box for software when I added the printer in Printers & Scanners in System Preferences . So I am left with using Generic PCL printer software. Also, there is no choice for model 6210, only 6200.
It seems that I have run out of options to resolve the problem.

Hi,
Please try the following instructions to update:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Mac-OS-10-10-Yosemite-and-HP-Printer-Support/...
Regards.
BH
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Cannot Scan with Network Connected HP Color Laserjet 2840 MFP

Just acquired Lenovo T530 which comes with Windoze 7 installed. My SOHO printer is an HP 2840 connected on LAN and I was able to use scanner function without problems from previous laptop running Win XP.
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Hi Budgie_one, a late welcome to the forum,
I have the same problem with my HP CM1017 colour laserjet multi-function, worked brilliant with XP but unfortunately HP never brought out scanner drivers to work with Win7, printing was all Ok.
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Andy ______________________________________
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Photosmart D110 cannot scan with Mac OS X Yosemite

HI there, I recently update my Mac Book to the OS X Yosiemite software and since then I cannot use the scanner on my printer. I am able to print wirelessly but when I try to scan it says that the scanner is not compatible with operating system. Can you please recommend how to solve this problem? Thank you

Hello there! Welcome to the forums @SrMacUser
I understand you're having issues with scanning after a Mac update. I am hoping to help!
To get started, there is no driver available for the Photosmart C5180 on Yosemite, meaning you will not be able to scan using HP scan, as there is no HP scan software available. You do have other scanning options however. Here are my suggestions:
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Follow this guide: Installing Your HP Printer Driver and Software for Mac OS X
In addition, download this driver: HP Printer Drivers v3.0 for OS X
Your scanning options are in #4, and should have you scanning in no time.
Have a wonderful day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Cannot Scan with HP LaserJet Pro MFP M127fw

I have installed the driver for the printer and tried to follow the instructions in the manual to scan a document. When I find my printer folder in the start menu/All Programs, there is no option there to scan. Help!
This question was solved.
View Solution.

Hi @3Digit ,
I see that you are having issues scanning, there isn't any scanning software in the HP folder. I would like to help you out today.
Open the HP Scan window with one of the following methods:
Double-click the HP Scan icon () for your printer on the Windows desktop.
Click the Windows icon (), click All Programs, click the HP folder, click the name of your printer, and then click HP Scan.
If you are missing the HP Scan software altogether, then the full software didn't install on the computer.
If that is the case, uninstall and reinstall the printer software. Here is the link for the newest drivers. Software & Drivers.
First do these steps, before installing the software, just to make sure it fully installs.
I would disable all the start up programs and temporarily turn off the Antivirus Software and any Real Time Scanning in the Antivirus Software also, to see if that is causing the issue. How to use MSCONFIG . Click on the Startup tab and click Disable all, Then click the Services tab and check Hide All Microsoft Services.
I have provided a document for how to scan. It is for Windows 7, but the steps will also work for Windows Vista.
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Cannot SCAN with Samsung SCX-4500 Printer, New iMac w/Leopard

I just purchased at an Apple retail store, a brand new 24" iMac along with a Samsung SCX-4500 laser printer, copier and scanner. Bad news is I can't get the scanner function to work. It prints and copies but doesn't scan. I went to Samsung and downloaded the lasted and greatest drivers but no scanning capability yet. Has anyone else purchased this printer? Is it compatible with OX 10.5 or is the Apple store just trying to get rid of printers that don't seem to work with Leopard. This bugs me. Any help would be great.

This is from another forum as I was looking for the answer to the same issue:
First off, when Samsung labels a button "Scan to PC", they mean it. That button only works with Windows PCs not Macs.
To get it to the Samsung SCX 4500 to scan on your Mac you need to acquire the image using some other software. I used Preview.
Put the picture or document that you want scanned on the bed. Open Preview. From the File menu, select the Import Image... option.
The scanner activates and you will see, you guessed it, a preview of what is to be scanned. Notice that the scan button is grayed out.
You now have to click and drag a box around what you want scanned. Once you draw your box identifying the exact image to be scanned, the Scan button is enabled. Now adjust any options, and hit Scan. Enjoy.
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Cannot scan with my c7200 printer

I have a photosmart C7200 All in One printer and I am unable to scan a document. The printer copies, and prints fine - but it will not scan. I have reloaded the software and did all updates. Shut the computer down and restarted. Unplugged printer and restarted. Still does not scan. Ran the scan doctor and it says all software is not installed, but I just installed the software again. I have Windows 7 64 bits. Please help!

Hello @dschwing , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're having issues scanning. I would like to help!
I have a few steps I would suggest:
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Cannot scan with either HP 3010 or D110a products on my Mac running OS 10.9.4

Neither of the HP product that I own will scan any longer after upgrading to OS 10.9.4. 3010 drivers will not reload at all, and D110a has all available driver updates loaded on the Mac.

Hello Skip2,
Welcome to the HP Forums.
I see that you are having some scanning issues.
I suggest that you attempt to run the following 3 documents.
How to reset the printing system.
Repair disk permissions
HP Printer Drivers v.2.16.1 for OS X.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Cannot Scan with Yosemite

I have already attempted this
http://support.hp.com/us-en/product/HP-Deskjet-F4100-All-in-One-Printer-series/3177560/model/3177564...
Printing functionality is fine.
Is this printer TWAIN compatible?

Currently there are no Yosemite 10.10 Product Installation Sofware/Drivers for your unit as Yosemite is relatively new. The drivers will probably be made available at a latter date and suggest you check this site from time to time.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&product=3752456
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Cannot print or scan with USB printer over wifi from airport express / time capsule wifi

Hi everybody,
I have recently set up time capsule connected to the router from the telephone company but created a new wifi network for the time machine to better work. Now I have bought an airport express to be able to use my USB printer over the WIFI network. I have to laptops, the printing works fine over the mac book air but not over the macbook pro. On top of that I cannot scan with either of the devices.
I have scanned most of the information out there but this issue seems not to be addressed properly anywhere. Advices given do always repeat itself but no solution worked for me.
Now I have plugged the usb from the printer directly back into mac book pro and the problem seems to persist here too. The message I receive everywhere is this one:
The software for the printer was installed incorrectly.
Would you like it to be repaired?
When I hit the Repair button a notice says 'repairing permissions' but nothing really happens. In the end nothing has been printed.
Resetting the printing systems has not really changed anything either. The problems persist.
This is the screen I get when the printer is directly plugged in through USB:
Result: printer recognised and installed, I cannot print (The software for the printer was installed incorrectly), but I can scan (probably because of the hint ('multifunction')
When I try to install the printer through the network connection (wifi network over time capsule and airport express) I get this image:
Result: printer recognised over bonjour but without multifunction (in other words without scanning), I cannot scan nor print (The software for the printer was installed incorrectly)
As I already mentioned any solution I found online would not work. Now the qustions are:
1) why can't I print? The drivers seem to be there but somehow broken, and I don't know how to repair it
2) why can't I scan over wifi? It sould possible that any function that can be performed over cable should also be able to performable over air, right?
I would very much appreciate any kind of help.
Thank you in advance,
Cris

What's up doc?
HP has not provided "network" drivers to allow advanced features when the the All-in-One is connected to the USB port on the Time Capsule.
Therefore, only the printing function is supported when the All-in-One is connected to the Time Capsule's USB port.
If you need advanced features like fax, copy, scan, maintenance etc., you will need to connect over the WiFI network, or connect the All-in-One directly to your computer.

Can't scan with HP 2710 using Mac OS-X Yosemite

When I try to scan, I get an error message stating "install or run HP software". I can print fine but can scan. I am wireless to my router and usb connected from router to printer. I cannot seem to find software for the scan feature for my operating system. Mac OS-X 10.10 Yosemite

Hi @ricmcd,
Welcome to the HP Forums!
I noticed that you cannot scan with your HP Photosmart 2710 using Mac OS X 10.10. I am happy to help you with your scanning!
Are you able to make copies with your printer? (This way we will know that the hardware is functional.)
According to your printer's specifications, and page 9 of the setup guide, the USB 2.0 printer cable must be connected from the printer directly to the computer. As this is the only method supported for connecting this printer to the computer. As this printer is not a wireless printer.
I would also suggest reading the following guides:
Installing a Mac Printer Driver Using Apple Software Update.
Scanning in OS X v10.10 Yosemite without HP Software.
If your printer is a different printer other than the HP Photosmart 2710, please respond with the printer's Product/Model Number. To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number, and I will be glad to look into this further.
Hope this clears things up!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Scanning with HP Officejet 6500 Wireless All-in-One Printer - E709n using Windows 7 Pro editition

I have had this printer for many years and it was fully operational only for the first two years of its link to my computer. I have uninstalled and reinstalled the software many times with no success. The Printer/Scan doctor does not solve the problem and gives an error HP Twain Scan. The HP Scan Flow Manager also says that software components are missing The printer works fine but the scanner in the solution center always responds with a error code saying installation is incomplete, "reinstall HP Photosmart software that came with the device and try scanning again" . The extended error information is 4,[2,0,80040154), (0,0,0),(3,56,0)] Another computer, my wife's laptop, running Windows 8 was operational until the end of May 2015, and she is also getting this error code with her computer. This has got to be the most annoying all-in-one I have ever used. I have a Canon all in one at work that I have used with the laptop and the all operating features are mindless...it just works. HP software must have compatibility issues either related to operating systems updates or security software. My computer uses AVG, the laptop uses McAffee and beither scanner operates with this printer. I need to get this scanner operational!

Hi , Welcome to the HP Forums! I understand that you cannot scan with your HP Officejet 6500 wireless printer on Windows 7 and 8. I am happy to look into this issue for you! Some questions for you: Are you able to make copies with the printer from the scanner glass? Loading and Copying 216 x 279 mm (8.5 x 11 inch) Plain Paper. (This way we can verify that the hardware is functional.)Do you see any error messages on the printer's display screen, or blinking lights? In the meantime, please take a look through this scanning guide, An 'HP Cue Scanning Flow component has encountered a problem and needs to be closed' Error Displays for HP Deskjet, Officejet, and Photosmart All-in-Ones. Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

Scan with F4200

Will F4200 scan with OS X 10.9?
Have used F4200 with early OS X for 7 years and now that I upgrade to OS X 10.9 error message says scanner cannot be detected. It prints OK, just no scanner option.

Hi @DrChumley,
Welcome to the HP Forums!
I noticed that you cannot scan with your HP Deskjet F4200 series printer, on your Mac OS X 10.9, and I am happy to help you with your scanning!
For further assistance, I will need some additional information:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Please take a look through this scanning guide, An 'An error occurred while communicating with scanning device' or a 'There is no computer connectio.... As I believe it will help you resolve your issue.
Hope this guide helps, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Cannot scan with my HP3050A J611g

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