Cannot scroll through artists etc using scroll bar and the heading where each letter should be is 123.. Can anyone help?

Exactly what it says in the title ^

Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the Slide to Power Off slider.

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