Cannot see emails in the inbox, but can send emails out. why?

I bought the Galaxy S III about 3 months ago, and have been struggling to set up my personal email (my own domain hosted by godaddy.com). my gmail accounts sync up nicely from day 1.
Today, a tech rep from Godaddy.com suggested that i turn off wi-fi, and set up the account using the phone connection only. That seemed to work, and i was able to set up personal email accounts (my own domain).
Issues: i cannot see any email in the Inbox. Every time i hit the button "load up to 50 more messages", the Update icon would spin for a few seconds, but no emails show up. the message said "account last synced on date..., time....". still no emails in the Inbox.
a) i tried using the email software that came with the phone for the (the icon has an envelope and a red seal in the middle). the email was correctly set up, i was able to send emails out, but still no emails show up in my inbox.
b) i tried using the K9 email app (downloaded from apps market, free). the email was correctly set up, i was able to send emails out, but still no emails show up in my inbox.
Does anyone know what i did wrong? or is something wrong with my phone?
thanks so much for your help

qnv wrote:
good thinking.... I'm trying to set up Outlook 2010 on my desktop. it's downloading emails from the server, but because i have so many emails up there (50K) for the past few years, it's not functioning properly yet. i can see the emails and i can move them to different folders (10K emails in Inbox at a time, more get downloaded as i move emails out of the Inbox). but i cannot send emails out from Outlook on the desktop.
wonder if these 2 issues are related.
i can see, receive and send emails directly on the server (web) no problem.
I would try clearing out your inbox as much as possible, and then try it. Maybe it cannot index correctly to download because there are so many. Just a thought.

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