Cannot see full screen on BT vision page

Hello, I have just set up my new box, all working well, except the screen on the BTvision page which looks as if it has zoomed in to one corner, so I cannot see all the options only ones on top left hand side of page. Have tried pressing zoom button to unzoom it, but no joy. Any ideas?

Are you definitely using a BT Vision+ box and not a Youview from BT box?
The reason I ask is that a similar problem has been reported on the Youview from BT forum.
See http://community.bt.com/t5/YouView-from-BT/Youveiw-bt-vision-problem/td-p/689794
and http://community.bt.com/t5/YouView-from-BT/4od-and-ITV-Player-wrong-size/td-p/716984

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