Cannot see home sharing in itunes

I have set up home sharing in both my computers but cannot see the home sharing menu in itunes

Hi Jacob0612,
Thanks for visiting Apple Support Communities.
You may find this article helpful for troubleshooting, if the Home Sharing menu isn't appearing in iTunes:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Best Regards,
Jeremy

Similar Messages

Cannot see home sharing via iTunes 10.6.3 on Windows 8

Good morning!
I have the latest version of iTunes installed on two iMacs, as well as on a PC running Windows 8 Consumer Preview. I am able to turn on home sharing on all three systems. The two iMacs can see each other's music libraries and playlists, but not the music or playlists on the Windows 8 PC. Furthermore, the Windows 8 PC does not acknowledge the existance of either of the iMacs. I have made sure that the Windows firewall settings include the iTunes and iTuneshelper executables, as well as turned off the Windows firewall completely, but this has not helped.
Is anyone else experiencing a similar problem with iTunes 10.6.3 on Windows 8 Consumer Preview? Any ideas or suggestions on how I might make this work?
Thank you,
Geoff

If you have a firewall on your router, which you likely do, the Firewall on your computer is not a great loss. However you should be allowed to just allow communications over certain ports and keep your firewall on.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
53
TCP/UDP
DNS
DNS
80
TCP
HTTP
AirPlay, iTunes Store
123
TCP/UDP
NTP
Network Time
443
TCP
HTTPS
AirPlay, PhotoStream, iTunes Store
554
TCP/UDP
RTSP
AirPlay
1900
UDP
SSDP
Bonjour
3689
TCP
DAAP
iTunes, AirPlay, HomeSharing
5297
TCP
Bonjour
5298
TCP/UDP
Bonjour
5350
UDP
NAT
Bonjour
5351
UDP
NAT
Bonjour
5353
TCP/UDP
MDNS
Bonjour, AirPlay, HomeSharing
8000-8999
TCP
iTunes Radio Streams
42000-42999
TCP
iTunes Radio Streams
49159
UDP
MDNS (Win)
Bonjour, AirPlay
49163
UDP
MDNS (Win)
Bonjour, AirPlay
Refer to your router manual/manufacturer for any settings that are specific to that model.

Cannot access Home Sharing or iTunes Wi-Fi Sync for any of my iOS devices.

Hey,
I have an iPhone 3GS and an iPad 2, both running iOS5, and the latest version of iTunes for Windows, and had previously had iTunes Wi-Fi Syncing working up until a week ago. Now I cannot even select the 'Sync Now' button on my devices, as they are saying that they cannot access OEM-PC (my computer).
In addition, I have turned Home Sharing on in iTunes, and entered my Apple ID on both devices for Home Sharing, but I cannot access my iTunes library from either devices.
I have followed all the steps that Apple's troubleshooting pages have recommended, but to no avail.
Any help would be greatly appreciated!

A bit more info for those of you reading this.... the problem seemed to be in iTunes. For each connected device , if I clicked on the Photo option I could no longer select the second radio button for limiting the photos by Events, Albums, etc. It was an all or nothing deal. But selecting all would cause the error.
So I had read the other forum posts about the "&" symbol being the cause of the problem. I went through iPhoto and made all of the changes. It did not work. I then looked at iTunes, using the AlbumData2.xml file listed in the other forums as a reference. I found one album with the "&". I edited that one. Still would not work. So then I spent 3 hours on the phone with AppleCare last week. I talked with 4 different advisors. None of them had heard about the "&" error from the forums. We tried everything in iPhoto including repair and rebuild. Finally we created a whole new library and reimported my master photos from my original one. Using this option would allow me to now check off that radio button in iTunes. BUT... I now lost all of my albums and events and would need to rebuid them. I was not happy. They agreed and we set up time to talk this week.
So today I talked with AppleCare again. They now have more info and said the problem has to do with iTunes and the new iPhoto 9.4. It does not like the "&" symbol anywhere in either iPhoto or iTunes. So they now have me going through everything in my iTunes library. Genre is OK but any other item cannot have " & ". I have several dozen to edit and will do it over the weekend and then restore my original iPhoto Library and see if I can finally get it all to sync. I will let you know how I make out, but apparently you need to eliminate " & " from every entry in iTunes and iPhoto.
Quality control is not up to par with Apple these days.

HT201413 I cannot get home sharing working, using windows 8 . does anyone have a solution?

i cannot get home sharing on itunes to work using windows 8. I also have Norton 360 and have unstalled and disabled it but still cannot get home sharing to operate so that i can use the remote APP on my ipad to control music through the house. does anyone have a solution or experienced similar issue?

Hi Pat,
Yes I marked the question as Assumed Answered. I needed to move on. I have never taken part in a forum and couldn’t wait any longer for any input so not wanting anyone to waste the time answering me, I marked the question as assumed answered. I guess this was the wrong thing to do and I apologize to the forum.
I did go another route and loaded and enlarged the photo in Photoshop Elements, Then cropped the photo to the area I needed to reprint. I probably should have done this in the first place!
Again, my apology to the forum for my lack of patience in waiting for a reply.
Diane Harris
Sent from Windows Mail

I have to keep restarting AppleTV to see Home Sharing on Windows 7 iTunes

I used to have all my media on a NAS drive with modified ATV2 so I can access my movies on there. This worked absolutely perfect, except I was annoyed I could not store and play iTunes purchased movies from the NAS. So I decided to factory reset ATV back to normal with latest update (6.0.2) and invest in a Windows 7 computer (Acer Revo) so I can leave it on permanently with iTunes running so I can access all my movies, TV shows and pics on all my devices anytime in the house without having my Macbook always on. Now I have problems.
Multiple times a day, I go to Computers on Apple TV and it either says "there was a problem connecting to the computer" or to "turn home sharing on on the computer". The computer is running fine. I can see and access it on the network using my computers and other devices. iTunes is running. Home Sharing is On.
To fix it I have to restart Apple TV and then Apple TV can connect OK.
The AppleTV is connected via network cable to the router, and so is the server (no wifi). The router is a Technicolour Gateway.
I have disabled the Firewall on Windows 7, still same problem.
The server, and AppleTV both have static IP addresses assigned.
iTunes on Windows 7 is version 11.1.3.8
ATV2 software is 6.0.2
I do hope I can fix this, because I want to do it Apple's way, and have spent all this time moving my library to iTunes. But if I cant I have to modify ATV2 again and not use Home Sharing. I also wanted to purchase an ATV3 for my bedroom, and for the kids rooms, but I am not going to if this problem persists.
P.S. I do not believe I should have an Apple computer with iTunes on, this should work seamlessly with iTunes on Windows 7. So dont know what else I can do.
P.P.S. I can see this is a common problem, but I started a new thread because everyone else says they have to restart iTunes or the router to fix it. I do not have to do this. I have to restart AppleTV. So I wonder if its an AppleTV issue and not a router/iTunes/server issue.
Thanks

I also get this problem on my iPad, so probably not related to the AppleTV. On the iPad I restarted Airport Extreme this time, and then the iPad saw my Home Sharing.
So to recap, restarting the router or Airport Express allowed the iPad and AppleTV to see Home Sharing. Restarting AppleTV also allows AppleTV to see Home Sharing.
So does anyone have any idea?
Thanks

I cannot connect to Home Sharing on iTunes, so that I can send movies and TV shows to another computer. The other "library" does not come up in the box on the upper right side of the iTunes screen. I tried disconnecting each computer from Home Sharing.

I cannot connet to Home Sharing on iTunes, so that I can send movies and TV shows to another computer. I cannot find the name of the other computer in the "Library" box on the upper right side of the iTunes screen. Do I need to have the other computer connected to the Cloud?

Mkae sure you have enabled Home Sharing using the same AppleID on both computers.

TS2972 My home sharing on itunes is on but can't see it on my apple tv... any one knows why... I checked every thing

My home sharing on itunes is on but can't see it on my apple tv any one knows why...?

It will allow your homesharing, airplay, airprint, propreitary apple networking support, and other features. You should absolutely try to enable it. Some routers, even when the ports are opened, just don't work perfectly with Bonjour broadcasts. But you might be able to get it to work. Look to see if anybody else with your router has already figured this out in the eircom forums.

How many concurrent devices does home sharing on iTunes support?

On my appleTV, if I'm watching something from my home iTunes library through home sharing, then on another device, like my iphone, I access the same shared library through home sharing, the appleTV immediately drops connection and cannot see the shared iTunes library.
This happens across all devices, yet apple specifically mentions the need to use the same appleID across all devices. If I cannot home share to multiple devices at once, how will this EVER work.
Is there something I might have configured wrong? If I enable home sharing on enough devices, you cannot possibly complete a full TV show on the appletv without at least one of them accessing the library and kicking it off.
How would 2 appleTVs ever work at the same time to stream different programs from the itunes library?

Hi Faiz,
There are not any known issues in terms of URLs failing. I would perform a packet capture on the WSA. See my instructions below:
In order to obtain a simultaneous packet capture from the WSA & PC you will need to log into the GUI ->Support and Help -> Packet Capture -> Edit Settings -> Select the radial button No Filter.Please send me a packet capture from the WSA unfiltered. You will need to install wireshark on the PC or laptop you are testing from. It is a good idea to start the wireshark program from the PC first. I would recommend using www.iana.org as a test as it uses only on IP address.
When you have the captures completed I would first look at the WSA packet capture and use the following filter in wireshark http contains "www.iana.org". The various streams of communication will populate in the wireshark display. What you want to focus on is the streams that show the IP of the WSA and the IP of www.iana.org 192.0.32.8. We should see the following when you right mouse click the packet which shows the IP of the WSA going to the destination IP of www.iana.org:
WSA IP -------SYN-----> www.iana.org IP
WSA IP <--SYN/ACK-- www.iana.org IP
WSA IP -------ACK-----> www.iana.org IP
If you see this instead:
WSA IP -------SYN-----> www.iana.org IP
WSA IP -------SYN-----> www.iana.org IP
WSA IP -------SYN-----> www.iana.org IP
WSA IP -------SYN-----> www.iana.org IP
Then you have a problem in your network.
Sincerely,
Erik Kaiser
WSA CSE
WSA Cisco Forums Moderator

I cannot get "home sharing" to work on my Apple TV device

I cannot get "home sharing" to work on Apple TV.I
I type in my apple id and password to no avail.
Why isn't the apple tv device taking this info and activating home share?

I am having the same problems with Home Sharing using the Apple TV. The problems seemed to appears to have started within the last week or so. Did updates and all. Went to the Apple TV and it couldn't see either Home Share on either computers that Home Share is turned ON. Reset the routers, reinstalled iTunes on the iMac and MacBookPro. Created a second Wi-Fi Access point using a Airport Express. Put the MacBookPro and TimeCapsule on the same network and still no love to see the Home Share contents.
We have had both Mac's and Apple TV for several years and have never had any problems like this.

HT4527 Help I cannot get home sharing on to my I pad

Help I cannot get home sharing to work on my I pad purchased yesterday

On your computer's iTunes you've turned on home sharing via File > Home Sharing, and in the Sharing tab in Edit > Preferences you have the 'share library' tickbox ticked (I use a Mac, but I assume that it's similar for PCs) :
On my iPad I'm logged into the same account via Settings > Videos > Home Sharing, both my computer and iPad are connected to the same network (and iTunes on my computer is open), and at the top of the Videos app I get an extra tab :
You are not seeing the Shared tab in Videos ?

Cannot get Home Sharing to work on my iPad, iPad 2 or Apple TV 2

I am running iTunes on a network-connected Windows PC and I have authorized the PC and turned on Home Sharing. I cannot see my shared library on my iPad, iPad 2 or Apple TV 2.
In fact, in the left navigation pane in iTunes, I don't see the "Home Sharing" section.
I have applied all the latest updates to Windows and iTunes as well as iOS for the iPads and Apple TV. I am running Microsoft Security Essentials software. I tried disabling the firewall and it still did not work.
I tried doing as much as applicable from this: http://support.apple.com/kb/TS2972 and I am not getting anywhere.
Any help is appreciated.

I am having the same problems with Home Sharing using the Apple TV. The problems seemed to appears to have started within the last week or so. Did updates and all. Went to the Apple TV and it couldn't see either Home Share on either computers that Home Share is turned ON. Reset the routers, reinstalled iTunes on the iMac and MacBookPro. Created a second Wi-Fi Access point using a Airport Express. Put the MacBookPro and TimeCapsule on the same network and still no love to see the Home Share contents.
We have had both Mac's and Apple TV for several years and have never had any problems like this.

Home sharing with itunes

I have the most recent version of itunes and am now unable to use Home sharing or Itunes Match. I have checked all connections, software updates, restarted, re-booted to no avail. Any tips on a fix by the community would be appreciated.

I just don't understand why it's so hard for all of us to acknowledge the simple fact that Home Share (and Match) simply don't work. They don't, that's all. Apple is great for hardware, but lousy on software (see also me.com, Final Cut, etc.)
Why in the world should I spend my time trying to fix something that someone else has made, without gettin paid, when the same team who created it isn't able to fix it? I just don't understand.
Every few days somebody comes up with a fix for Home Share, only to repost a few days later with a "wrong, it stopped working again".
I really don't mean to be offensive, and I really appreciate other fellow's hints and helps in this forum,I try to give my help as well when I know of a solution, but when it doesn't work we should just drop it. iTunes is a lost case, sadly.
Vignus

I have the latest AppleTV and Ipad, I cannot get home sharing.

I have the latest AppleTV and Ipad. I cannot get home sharing working, all settings are correct but nothing happens. I returned to the apple store who connected TV box directly to network with cable and home sharing worked between the 2 devices.
I went home and switched on, it worked (both on wifi). Next day tried again, thinking it was all there and nothing.
I tried the tips on the community pages without success. I called Apple helpline, they ran through all my settings which were correct, but still nothing, after 2/3 days they called me back to tell me to wait for Apple software update to solve this problem !!
is something happening on this issue, please can someone tell me. On my old Ipad I just used a Component cable, but this will not work with the new pad, I got the adaptor plug and nothing happens, no output.
Any help or advice would be appreciated. Thanks

I'd have to Agree, You checked on iTunes to make sure it was Turned on? Check your Router make sure it's working incase, cause sometimes it's the little Things that make it not work.

HT4557 Cannot get home sharing to work... When it has before

I have new iPad latest os, windows vista w latest itunes update.. Cannot get home sharing to work.. Signing in and out, rebooting, reinstalling, has done nothing airplay works but no home sharing...???
I had similar issues a few years back.. Signing in and out helped.. But not this time..

Hello there, Mr Boggles.
The following Knowledge Base article offers up some great steps for troubleshooting issues with Home Sharing:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Has anyone found a solution to error 2146893032? I am obviously connected to the internet but I cannot activate home sharing from my computer. Not my firewall..

I am trying to set up our Apple TV but we cannot activate Home Sharing. We keep getting error 2146893032. Please don't post the tutorial or troubleshooting guide. Been there already. We have also checked our virus software. Like another person who posed this question, obviously we are connected to the internet or we would not be able to post. This may reall be an iTunes issue but either way, I hope someone can help. Thanks

What are you doing to activate home sharing? Is it enabled on iTunes?
obviously we are connected to the internet or we would not be able to post.
You are connected, that does not mean ATV is.

Cannot see home sharing in itunes

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