Cannot see music on external drive

I just upgraded to itunes 7 and I cannot see my music on my external drive. I have had access and all of a sudden it can't see it. The music is there but won't display in iTunes. Any thoughts?

I don't know enough about iTunes for Windows to help you with this. But if you post your question in the Using iTunes for Windows forum you will get help from people who know more about this.
(This is the forum for Apple's Mac OS X web browser, Safari.)

Similar Messages

  • Itunes cannot see media on external drive

    Hi
    I ran out of space on my drive so moved my itunes folder onto an external drive. All the files and folders are there, so I know they went across OK. I then trashed and deleted my original itunes folder. When I load up itunes now it does not see all the music on the external drive . It just looks like a brand new fresh instal of itunes waiting for some music. After a quick search I though I may have moved across the libraries. Have tried holding the option key on loading and selecting the choose library option, but when I point to the folder created on the external drive, it just says "An itunes library file could not be found in the folder "itunes media" ( that was the name i gave it) I guess i need to get itunes to point to this folder but i have no idea how. Help please

    No there isnt any files call library in the folder i created I am now in the process of copying them back but I guess I will loose all my playlists and playcounts. I do have a Copy of my drive that i made with carbon copy cloner. So maybe it will be best to boot from there, restore and start again.
    Chris it was just the media folder. I was following the instructions on the apple support page. Got to point 14 didn't get the warning but did seen to have a brand new itunes, so emptied the trash as they said expecting everything to be fine but it wasnt.

  • I moved all my music from c: drive(because it was full) to an external harddrive and now itunes can't find any of my music. Is there a way to get Itunes to find music on external drive without having to place all the music back onto the c: drive? Thanks

    I moved all my music from c: drive(because it was full) to an external harddrive and now itunes can't find any of my music. Is there a way to get Itunes to find music on external drive without having to place all the music back onto the c: drive? Thanks

    Hopefully you moved the entire iTunes Media (or iTunes Music) folder to a new path on your external drive. Copy your iTunes library folder out to the root of the external drive, e.g. X:\iTunes (where X: is your external drive), then move the media folder inside it. Hold down shift as you start iTUnes and keep holding untila asked to choose or create a library. Choose the library at X:\iTunes\iTunes Library.itl. Should all be good.
    Failing that, download and run my FindTracks script and point it at the new location of your media folder.
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  • How do l play music from external drive using itune.

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    You don't. Use the QuickTime Player instead.
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  • My Library has disappeared. iTunes doesn't see my music on external drive

    I use a work computer so I have been using an external drive to store my iTunes Library. It's been working fine for the last couple of months, but for some reason this evening when I launched iTunes, my library was empty and an iTunes pop-up window appeared that said:
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    “Transfer Purchases” copies iTunes Store purchases this computer is
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    There haven't been any changes to the configuration of my computer that I'm aware of, and when I search for my external drive using "My Computer" I don't have a problem locating my external drive and seeing the music files.
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    Did you save a copy of the itunes database ITL file? that is what itunes uses to find the paths to your music.
    Also, you don't need to move one folder at a time. You can drag the top-level folder into itunes, or use add > Folder.
    http://support.apple.com/kb/HT1660

  • ITunes music on external drive how to get iTunes to see them

    Hi
    I am using iTunes 9 and I have had to archive and install, but the problem now is that iTunes on my hard drive can't see the tunes on an external drive.
    Ta

    Open iTunes with the Option key held down, click on Choose Library, and point it there, or drag the songs or a folder containing them into the open iTunes window.
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  • Itunes music on external drive help

    WHY? When I set the Adv prefs in iTunes and point it to my music which resides on an external drive (Time Capsule) ~ that (upon launch) if it can't see the drive on the network it decides to create the default "mac hd/users/itunes" folder!!!
    Of course it remembers the "keep folders organized" and create mayhem .... MAYHEM!
    If I put the HD alias in Startup Items, will it at least TRY to mount the disc, and then subsequently be connected at the time of iTunes launch???
    This is a nuisance. It has caused my wife to import CDs multiple times. Redundantcy?! Bah!!!
    iTunes: OH NO!!!
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    iTunes: "Oh no! I've lost the song (that is currently PLAYING)!!! What do I do??? I know! Make the DEFAULT User folder!!!
    Me: Aaaaaahhhhhh!!!!

    Thanks for your post! I used my wife's iMac to post the above rant...
    Basically you've re-explained exactly what is happening. I have always pointed to external media, so I set up the iMac the same way.
    Media and Library to me are the same things, but iTunes "Library" (.itl) file includes the prefs. (Which point to the external media collection of that .itl "user"... or they should, yes??)
    When the drive sleeps, or isnt mounted, an iTunes launch is just being silly be jettisoning the prefs and going back to the ol' user/music/itunes folder nonsense, etc. It should pop up a dialog letting you know that the library is residing on a drive which cannot be found. (hundreds of in iTunes??? great!!!)
    It also happens upon waking from a sleep, etc.
    I'm just wishing it were a bit more robust and not so easily fussed up. Having someone remember to hold OPT key before launch each time ain't gonna be hapnin'...
    Friends dont let friends post drumnk...
    Now everything will be in "The Cloud" so... I'm not quite sure when the Cloud rains or if it's a sunny blue-sky day (ew... too Microsofty) that what the app will decide to do to your new CD that you bought at the concert last night and you're flying it into your library or media or cloud or whatever...

  • Moving music from external drive to new computer, not showing music

    Hello,
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    If everything on the external drive is in WMA format then that method would work, otherwise you are likely to get duplicates, which is why I suggested you work with the Not Added folder.
    Different audio formats have different ways of compressing and storing the information from the original source. Most software and hardware will only work with a limited range of formats. iTunes cannot play WMA directly, but can convert it to one of the formats it will play. Given this is a clean install of iTunes that format is likely to be AAC if you haven't changed it. MP3 may be a better choice if you might want to put the media on some non-Apple device in future, otherwise ACC is supposedly slight more efficient, i.e. a smaller file for the same quality.
    The main factor affecting file size is bit rate. The more original data that is kept, the larger the file and the more closely the reproduced music will match the original source. WMA is a lossy format typical bit rates are 128kbs and 256kbs. Conveting a 128kbs file to, for example, a 256k AAC file results in a file larger than the original, but no better quality.
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  • Finder cannot see AirPort Time Machine drives

    I'm running OS X 10.9.4 on a MacBook Air (2 GB memory, 64 GB SSD storage).
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  • How do I combine iTunes movies and music on external drive and play both from same library?

    Trying to make an old MacBook with current iTunes a server for Apple TV. Have burned DVDs to external drive and have added my music to drive. iTunes made a library on the external drive. When I open iTunes to choose a library, I can either get all of the movies or get all of the music, but I cannot choose something that is both. I have even dragged the movies into the same file as the music, hopping that would help, but alas, I can still just have one or the other.
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    Choose one library and drag the files from the other to the library in the open iTunes application window.
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  • Hard drive crash, music on external drive but no library or playlist backup

    I'm guessing this question has been asked many times but I've searched all over the internet and these forums and am exhausted. So I beg for your help.
    My computer hard drive crashed. Not sure if I can get the files off it yet or not but will find out this weekend trying to connect it as an external drive with a special cable. All the Itunes music is on an existing external hard drive that works fine. No backups were ever created of the playlists or of the library file on the crashed drive, the external drive, or anywhere else.
    I'm using what I guess they call on original Ipod, 25 GB.
    The main thing I care about is getting 5 years' worth of playlists back. Most of them do exist on my Ipod, so at worst I could reference them visually there and recreate them in Itunes. But, um, I'd rather not!:)
    So if with that information you can tell me what series of steps I should take to try to restore my playlists into Itunes on my new PC, or point me to a link, please do. I'll put my thoughts and questions below if this helps in figuring it out. I would say the chances are that I can't access any files from my old hard drive, but it is possible.
    My Ipod also contains most of my songs and playlists, but not all, such as different versions of the same song etc. That is in addition to the external hard drive that all my songs are safely on.
    1) If I can access the files on the old hard drive, is there anything there that contains information on the playlists if I haven't backed them up individally? From my reading it seems like playlists are not contained in the library file itself, is that right or wrong?
    2) What information is contained in that library file, what does it do? If I can't get it from my old hard drive what will happen if I have Itunes create a new one?
    3) I've read that I may be able to get playlist information from my Ipod, but it seemed really confusing and I was uncertain if that was correct. Is that a possiblity? Can I do it by accesing the Ipod as an external drive?
    4) Would I also be able to get the libary file from the Ipod if I can't get it from my old hard drive? If the Ipod contains most but not all of my songs, would it be bad to use this file with the complete list of songs on my external drive?
    That's about all the questions I can think of, so if anyone can help I'd appreciate it. I just can't seem to find an answer specifically to what happens if your music is backed up but playlists and library are not.
    Message was edited by: overthetide

    +"1) If I can access the files on the old hard drive, is there anything there that contains information on the playlists if I haven't backed them up individally? From my reading it seems like playlists are not contained in the library file itself, is that right or wrong?"+
    See: What are the iTunes Library files? Both the ITL and XML files keep your Library data. The ITL file is used by iTunes. The XML file is created by iTunes and can bu used in other programs or Imported back into iTunes to re-create your Library. hey are only as good as your last archived backup file (should you corrupt the current Library database file).
    +"2) What information is contained in that library file, what does it do? If I can't get it from my old hard drive what will happen if I have Itunes create a new one?"+
    These are only in the iTunes Library files (ITL & XML):
    Playlists
    Ratings
    Play Count
    Last Played
    Date Added
    Date Modified
    Equalizer
    Volume Adjustment
    These are stored in the music file itself:
    Artist
    Album
    Song Title
    Year
    Comments
    Compilation tag
    Lyrics
    Genre
    Grouping
    Volume Adjustment (a special iTunes-only tag in the file - non-standard)
    Composer
    Bit Rate (not a tag - inherent to the file itself)
    BPM
    Kind (not a tag - inherent to the file itself)
    Album Art (only stored in the file - not copied to the iTunes Library ITL or XML files)
    +"3) I've read that I may be able to get playlist information from my Ipod, but it seemed really confusing and I was uncertain if that was correct. Is that a possiblity? Can I do it by accesing the Ipod as an external drive?"+
    These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
    Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
    MacMuse: Computer Crashed (free user steps – music recovery only)
    Copying music from iPod to computer (a primer on various methods and software)
    Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
    iPodRip Software (Free trial: Mac & Windows)
    PodUtil Software (Mac & Windows)
    YamiPod Software (Free: Mac & Windows)
    PodPlus Software (Windows)
    TuneJack Software (Windows)
    XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
    XPlay Photo Browser (For recovering Photos)
    +"4) Would I also be able to get the libary file from the Ipod if I can't get it from my old hard drive? If the Ipod contains most but not all of my songs, would it be bad to use this file with the complete list of songs on my external drive?"+
    Not directly. You'll need to use the recovery software mentioned in #3 above.
    Best of Luck

  • Cannot see music in programs besides iTunes

    I changed from an XP computer to a Windows 7 and copied all of my songs from the My Music folder from the old hard drive. My iPod plays fine, iTunes recognizes the songs and playlists, but when I use WMP 12, the device is not recognized at all, and in RealPlayer, the iPod is recognized but it says "(Internal)" after the name, and I cannot see the songs and playlists, though it recognizes that the iPod is half full.
    When I go to Explorer, the music folder is empty. I can only see the songs by right clicking and selecting "Open as Portable Device" and finding the music folder within the iPod_Control folder. If I drag the music up to the first music folder, it duplicates the file and takes up space, (as if the iPod is partitioned), but then I can see the song in RealPlayer.
    Any suggestions before I give up and click "Restore" in iTunes? I know I could simply do that, but it's the principle. Thanks!
    PS - "Enable disk usage" is already checked, I've stopped and restarted Apple Mobile Service and I've been in and out of disc mode.

    Hi camilo1861,
    If you are having issues sharing music in iTunes from your MacBook Pro, you may find the following article helpful:
    iTunes: How to share music and video
    http://support.apple.com/kb/HT2688
    Regards,
    - Brenden

  • ITunes adding music from external drive to multiple users

    Here's what I have:
    My iMac currently has 3 different user accounts on it. My iTunes library is currently stored on my external HD and its location is set to route to the external drive on both accounts. I currently have both boxes checked to Keep files organized in the iTunes folder (which is on my external HD).
    Issue: iTunes does not automatically update the library information from the external drive to the actual iTunes player/list. So, for instance, if I currently added a song to my library via cd on User A's account, it will automatically save to the external drive...but when i log into User B, it will not show the new song in that iTunes player/list. Instead I have to go find the file on the external drive and drag it into the iTunes.
    Basically, how can I make it so that any time new music is added to the external hard drive, iTunes will automatically add it into the player w/o me having to manually move it over?

    iTunes has no "folder watch" feature, so what you're experiencing is normal and cannot be solved without third-party software. Hazel is a third-party utility that claims to be able to watch a folder and automatically add an added track to iTunes. I haven't tried it, but you might want to take a look. Otherwise, you have to add the tracks manually.

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