Cannot see my iPhone on app store in order to sync , not on devices

cannot see my iPhone on app store in order to sync , not on devices

You don't indicate what type of computer you are using. Here are two articles - one for Mac and one for Windows that provide troubleshooting steps you should take when your device does not show up in iTunes (not the App Store):
iOS: Device not recognized in iTunes for Mac OS X
iOS: Device not recognized in iTunes for Windows
Cheers,
GB

Similar Messages

Cannot see my purchases in app store

Cannot see my purchases in app store. Screen blank but if I push randomly on the black part it shows the app??

First question, why you're showing the screenshot from the iTunes? I understand that the account is the same, but why "iTunes in the Cloud"?
Second, I don't have "Hidden Purchases" neither in Mac App Store nor in iTunes Store account. In iTunes account view there is only "there are two devices connected with this Apple ID...".
In Mac App Store there is no "iTunes in the Cloud" nor "Mac in the Cloud" anything like that.

Cannot see updates items in app store

cannot see updates items in app store

plz help
i have iPad 4gen and i have a red alert on app store but it not show anything

I get update notifications on my iPad but cannot see them in the App Store...please help

When I click on the App Store...there are no updates available. When I get out of the App Store. The notifications are still there.

There are a number of other threads from people reporting the same problem - it looks like there is a problem at Apple's end whih they need to fix.
Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list to find those with updates and individually update them.

IPhone 4S - App Store - Apple ID Password is not working

I'm trying to update my apps on my iPhone 4S and I'm having a hard time. I click on the App Store icon then click update all then it asks me for my Apple ID password. I enter it and I get a message saying "Your password was entered incorrectly." I go to iTunes on my computer and enter the same password and it goes through. I called Apple and the representative said he didn't know why this was and that he couldn't really help me. Is anyone having this problem?? What am I supposed to do??

Try syncing thru your iPhone. If this fails turn your iPhone off for around 30 seconds. This is like performing a cold boot on a windows pc. It is the same with apple products. If all fails go to apple site and try to go to live chat, I find they are most helpful if you clearly explain your situation. They can things do with live chat verses customer support. I know that this sounds backwards but this is how some things happen to be. Are you using your wireless Internet to connect with your iPhone?

Cannot see Whatsapp in the App Store using my iPad

Can anyone shed any light on this?
When I search for Whatsapp on my iPhone I get the expected result I.e. Whatsapp Messenger appears in the search results list and is the first app shown.
The iPad however, can't even find it, despite selecting the iPhone Apps tab
I'd insert the screenshot but you can't from an iPad!

You can install iPhone apps if they are compatible with the iPad, but that app's requirements from its description page say :
Requirements: Compatible with iPhone. Requires iOS 4.3 or later. This app is optimized for iPhone 5.
I assume that it needs full phone capability that only the iPhone has.

TS1702 Fellows, thanks a lot for being around and happy new year to all of you and families. My problem is: Iwork 09 stop working on my iPad . I deleted them all and now I am struggling to reinstall them from the iPad. I cannot see them listed in app stor

I see the apps in my macbook pro, but they are not listed from my Ipad. Any help? thanks a lot. roberto

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

I downloaded acdsee camera flash (us$0.99) in Hong Kong's app store, but i cannot find it in the app store after i changed to another iphone. it seems that the app is no longer available in HK, how can I get back the app?

i downloaded acdsee camera flash (us$0.99) in Hong Kong's app store, but i cannot find it in the app store after i changed to another iphone. it seems that the app is no longer available in HK, how can I get back the app?

First make sure you are searching the name correctly.
If the app is no longer in the App Store it is no longer available for download. This happens when Apple has found the app violates the agreement with the developer or when the developer no longer wants the app listed in the App Store.
If the app is truly no longer in the App Store your only option is to copy it from iTunes on the computer you normall sync with.

Tip: Unable to Install or Update Apps Using the iPhone's App Store?

I had a problem today where I found myself unable to install updates, or install new or previously purchased apps using the App Store on the iPhone. However, I had no problem with the installation of apps when I plugged my iPhone into my computer, opened iTunes and dragged the app I wanted over to my iPhone. So, I did the usual: I tried a reboot, and, when that didn't work, I powered my phone off and waited a few minutes before turning it back on. Still no love with the updating or installation of apps using the App Store on my iPhone.
Here is what I did do to fix it:
I keep backups of my iPhone on my MBP and I back up my phone regularly. If you do not, you should start doing so. Anyway, I went ahead and plugged my phone into my computer and launched iTunes (I also update my MBP daily if necessary, so the most current version of iTunes was used).
Once my phone showed up in iTunes and I could select it, I right-clicked on the iPhone's name (I use a MBP, but I know Windows users might view this, too, so universal language is what I will use - for Mac users, right-clicking means using two finger tap on a touchpad or using the good 'ol Control-click) and selected "Back Up" from the menu.
Once the phone was backed up, I right-clicked again on the iPhone's name and selected "Restore from Backup...".
I made sure the value for "iPhone Name" was correct and that the "Last Backed Up" day and time values were correct and I clicked the "Restore" button and let the restore process finish completely (wait until your iPhone shows up in iTunes again before doing anything else with your phone).
Once the restore was complete, I was extra cautious and powered off then powered on my phone. Finally, I went ahead and plugged it back into my MBP and made sure that the phone showed up in iTunes.
Following all of that, I launched the App Store on my iPhone again, entered the password for my Apple ID and updating apps, installing new apps, and installing previously purchased apps from iCloud all worked again.
Please note that this process is much different than just simply clicking the "Restore" button on your iPhone's homepage in iTunes. That will prompt you to backup your phone, completely restore it to factory defaults, and, then require you to restore from backup to get all your settings and such back. This is not the route I took - I simply restored from an existing backup. I want to make sure that this point is clear. Although, if restoring from an existing backup does not solve the issue at first, then perhaps a restore to factory defaults followed up with a restore from a backup will do the trick, too. I just did not want to waste my time taking the much longer route first and was happy to find my iPhone's App Store working again by simply restoring my phone using an existing backup.
I have seen a lot of posts regarding this issue in the support communities, with none of them having an answer (even after calling Apple Support). I hope this helps anyone else that has had, is having or will have the same issue! Feel free to post comments regarding other solutions you have found for the same issue - let's have one discussion where all possible solutions can be posted so iPhone users do not have to sort through a bunch of unhelpful discussions just to find a solution that was not yet documented (like I had to).

See:
Well known TCP and UDP ports used by Apple software products
Also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

In itunes 7 i cannot see the imix link under store music - has it moved?

in itunes 7 i cannot see the imix link under store music - has it moved? i want to view all imix playlists - thanks

Not sure if I'm following you exactlly,
If your not seeing Apps in the sidebar, open iTunes Preferences and in the General tab make sure that the Apps box is checked.
Also note: that only iPhone, iPad or iPod Touch iOS App's that are Synced with the computer will appear in the iTunes Apps Library.
Plus if you are trying to remove App Store App's from your Mac? Just move them to the trash from your Application Folder and the go to the App Store, login to Purchases and hide them.

Cant view my purchased on my iphone 3GS app store ever since the io update 6 and 6.1 didnt fix the issue

I have noticed that my iphone 3GS app store crashes when trying to view "purchased" apps. I never had that problem since i updated to IO6. Now I have updated ot IO6.1 and still have the problem. Its only in my main itunes account [email protected] that it crashes when trying to view the "purchased" apps. With my other itunes accounts I can see my purchased apps. I dont understand why this is happening, this is extremely frustrating! I have been using my main account ever since i bought my iphone 3GS over three years now. I used to see every app ive purchased with my main account. but with mmy other itunes account i really havent download much apps so it doesnt show all my apps since the day I purchased my 3GS.Please help. I know there are many other out there that have the same problem, why isnt this problem fixed yet?????

What is a fresh restore? I'm sorry but I'm not up on the lingo LoL but I'll give it a shot if I know what I have to do>

I cannot log in to the apps store. When I try to log in I get "An unknown error has occurred."

I cannot log in to the apps store. When I try to log in I get, "An unknown error has occurred."

So this is on your iPhone 5?

I just installed Yosemite. iPhoto is gone, and Photos does not open. Instead, I am prompted to update to the latest version. The App Store tells me that is not available in the US. What do I do? Cannot access any photos.

I just installed Yosemite. iPhoto is gone, and Photos does not open. Instead, I am prompted to update to the latest version. The App Store tells me that is not available in the US. What do I do? Cannot access any photos.

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

I created my itunes account YEARS ago!! And I can't remember the answers to my security questions? Because I cannot remember the answers I cannot make purchases in the app store. Please help me create new security questions.

I created my itunes account YEARS ago!! And I can't remember the answers to my security questions? Because I cannot remember the answers I cannot make purchases in the app store. Please help me create new security questions. Please help me.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset :https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing the number for Apple in your country and ask to talk to the Account Security Team : http://support.apple.com/kb/HE57

App Store requires 10.9 but I cannot download Mavericks without the App Store. HELP!

I did a fresh install of 10.6 and the upgrades got me to 10.6.8 but the included App Store from the upgrades requires 10.9. I cannot download Mavericks without the App Store. How do I find an old version of App Store or install Mavericks without the App Store? HELP!

Click the Apple  top left in your screen.
From the drop down menu click: About This Mac
Double check to make sure you see: v10.6.8
Make sure your Mac can run Mavericks > OS X Mavericks: System Requirements
Read prior to upgrading to Mavericks > Upgrading to 10.7 and above, don't forget Rosetta!

Cannot see my iPhone on app store in order to sync , not on devices

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