Cannot see my previous purchases
I purchased a new Mac book pro and was trying to use tethering from my iphone 3gs. The thethering worked but while I was doing it the Mac Book updated the software on the Iphone. resulting all my photos and contacts on the Iphone are now lost. Interestingly it said it was backing up my Iphone. But when the update finished there were no photos or contacts. Alos all the previous games i downloaded from the appstore are no longer inatalled on the iphone. Can anyone advice how can i recover my precious pics and apps??
http://macmost.com/iphone-backup-and-restore.html
Similar Messages
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I was initially in the UK apps store and i switched to the USA apps store with a $15 itunes gift card because my credit card from the UK expired..since the switch i couldn't find my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but whenever i try to switch, itunes tells me i still have credit on my existing US gift card, meanwhile i only have $0.22 which can't buy anything at the apps store..how dow i clear up the balance and switch to the UK apps store...HELP!!!
You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged to their credit card, but if you don't have a US credit card you cannot do that.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
From Latvia iTunes store i don't see my previously purchased movies. Why is that?
Not other than parental oversight. On the computer you can implement Parental Controls on a separate user account that they would use. You can then block certain websites. But you cannot do that on the iPad.
You could change your iTunes account such that they cannot access it in order to buy or download apps. -
I have a new computer and cannot access my previously purchased music from here. The error message says I need to authorize this computer??
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
Upgraded to 10.6.1.7 as prompted and now cannot see any music purchased since March 23, 2012. How can I get these back?
The error message says it cannot find the file but it exists as it was transferred to my ipod.
Thanks.Ack! We don't need that much.
What you posted looks like the iTunes Library.xml file I will let you read about how iTunes works but not only is the .xml not your main library it is just the listing of tracks in your library and where the music files should be located. Your music is actually in media files (by the way, it is pointless to zip those as they are already compressed). Anyway, read these and you will see that your true library file (iTunes Library.itl) is only a small, but still important, part of a complete library.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
As you can see, a library has several components, so "getting it back" depends upon what is missing, what it was you actually backed up in the end, if any of this music was purchased from the iTunes Store, etc. -
I cannot install a previously purchased version of acrobat 9 pro downloaded from the site. Returns message at final install steps "invalid serial number." I had copied it and pasted it directly from "My Adobe". What to do?
Hi hgratz,
Considering 'invalid serial number' error for Acrobat 9, I would suggest you to please refer the KB doc link mentioned below:
Error "Invalid serial number" | Acrobat 9 | CS4
Let me know if that helps.
Regards,
Anubha -
I can see my previously purchase music, it says downloaded but why can't i download the music? The were accidentally deleted from the itune folder?
Do I have to have icloud to download previously purchased music?
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Hi I have just upgraded my macbook to Maverick, but the Apps store doesn't connect to the dutch store/ apps, and I can't see my previous purchased apps as on my iPad, any idea ? thanks
Are you expecting to see the apps that you can see on the iPad, on the Mac?
iOS apps which run on your iPad and use the iOS operating system, won't run on your Mac, which usues a different operating system, OS X. -
I cannot install a previously purchased app without paying for it again. I am using the same apple ID. I cannot figure out why the system is requesting me to pay for this app a second time.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I cannot access my previously purchased apps
I cannot access the "previous purchases" section on the iphone App Store. I can access every other part of the store but when I click "purchased" under the "update" section it just stays loading but no content ever comes up.
You would have to upgrade your Mac to at the very least v10.6.8 Snow Leopard in order to have the latest version of iTunes installed in order to sync your iOS devices.
You can purchase Snow Leopard from the Apple online store > Mac OS X 10.6 Snow Leopard
Before you purchase the disc, make sure your Mac can run Snow Leopard > Mac OS X v10.6 Snow Leopard - Technical Specifications -
How do I download a previously purchased TV show to my ipad from the store? I follow the directions but I don't see a CLOUD icon or any words that say download???
Do you live in a country where you can redownload tv shows?
Learn more about which content types are supported for iTunes in the Cloud by country, as well as where iTunes Match is available. -
I cannot downlaod a previously purchsed version of photoshope elements on a new computer...I get an error 413...header length to large...what do I do?
That's a browser error. Nothing to do with Adobe software.
Clear your browser cache and cookies. Or use a different browser. -
HT201272 I've changed my country and cannot download the previous purchase.
So if I change the country back to the original one, then can I download the previous purchase?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How can I see the previously purchased Apps after changing region?
I recently changed the the region of my Apple ID and now none of the previously purchased apps are showing up in Purchased info even if I delete and download them again. Before I changed the region I downloaded the free app called Constellation on my iPad, but upgraded it to Pro after changing region. Now when I installed it to my iPhone, it doesn't have the Pro license and asks me to buy it again.
once you connect the new iPhone, iTunes should ask you if you want to restore the backup of your old one. you can also redownload your purchased app over and over free of charge: How to redownload purchased apps from the App Store
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Upgraded to Mavericks, Enter Time Machine and cannot see any previous backup at all
MBP, upgrade from 10.6.8 to Mavericks.
After "Enter Time Machine", the time line on the right side of the screen does not show any previous backup at all.
In Finder, I can see the backup folder and the inside contents.
In Time Machine Preference, I did select the disk for backup again.
Any idea ? Thank you.Thank you for your reply and the links.
I did this:
1) I have two ext. USB drives for the MBP time machine backup, did not occur to me to try the other one which is the very first disk, let's call it disk 1, I used for backup, the other one I started using after a year or so.
2) reboot with the disk 1 connected
3) do a "Backup Now", and I forgot the exact dialogs and what they say.
4) something like, "choose a disk for the backup", I chose disk 1
5) it knows I had two disk for backup and ask me if I want to use two disk for backup, click yes
6) the time machine pref. says something like initial backup (after new system installed?)
7) after it done, I can see the previous time machine back up and the time line goes back to where it was before.
8) connect the disk 2 and "Backup Now", it just went to backup right away, after it's done, I can see the prev. backups and the time line too.
Thanks again for your help.
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