Cannot see my purchases in app store

Cannot see my purchases in app store. Screen blank but if I push randomly on the black part it shows the app??

First question, why you're showing the screenshot from the iTunes? I understand that the account is the same, but why "iTunes in the Cloud"?
Second, I don't have "Hidden Purchases" neither in Mac App Store nor in iTunes Store account. In iTunes account view there is only "there are two devices connected with this Apple ID...".
In Mac App Store there is no "iTunes in the Cloud" nor "Mac in the Cloud" anything like that.

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Cannot see my iPhone on app store in order to sync , not on devices

cannot see my iPhone on app store in order to sync , not on devices

You don't indicate what type of computer you are using. Here are two articles - one for Mac and one for Windows that provide troubleshooting steps you should take when your device does not show up in iTunes (not the App Store):
iOS: Device not recognized in iTunes for Mac OS X
iOS: Device not recognized in iTunes for Windows
Cheers,
GB

Cannot see updates items in app store

cannot see updates items in app store

plz help
i have iPad 4gen and i have a red alert on app store but it not show anything

I get update notifications on my iPad but cannot see them in the App Store...please help

When I click on the App Store...there are no updates available. When I get out of the App Store. The notifications are still there.

There are a number of other threads from people reporting the same problem - it looks like there is a problem at Apple's end whih they need to fix.
Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list to find those with updates and individually update them.

TS1702 Fellows, thanks a lot for being around and happy new year to all of you and families. My problem is: Iwork 09 stop working on my iPad . I deleted them all and now I am struggling to reinstall them from the iPad. I cannot see them listed in app stor

I see the apps in my macbook pro, but they are not listed from my Ipad. Any help? thanks a lot. roberto

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

Cannot see Whatsapp in the App Store using my iPad

Can anyone shed any light on this?
When I search for Whatsapp on my iPhone I get the expected result I.e. Whatsapp Messenger appears in the search results list and is the first app shown.
The iPad however, can't even find it, despite selecting the iPhone Apps tab
I'd insert the screenshot but you can't from an iPad!

You can install iPhone apps if they are compatible with the iPad, but that app's requirements from its description page say :
Requirements: Compatible with iPhone. Requires iOS 4.3 or later. This app is optimized for iPhone 5.
I assume that it needs full phone capability that only the iPhone has.

I am not able to see or search or purchase on APP store. Message please ty again later

I cannot search or purchase on App store.
It says no matches ( Even if you type Apple)

Nothing to be done.
Apple is having some server issues with the massive sales of phones recently.

Has anyone gotten the following error message when trying to do in-app purchases? Error purchasing from App Store, then underneith that ,Cannot connect to itunes Store (0)

I'm getting an error message when trying to make in-app purchases.
Error purchasing from App Store
Cannot connect to itunes Store (0)
I can purchase songs in itunes, but not the in-app purchase for Kingdoms at War. I've checked the parental controls and all the other obvious things in settings. Let me know if anyone knows how to correct this. Thanks.

Here is an update and more information: I actually have two MBP's. One is a mid-2009 model and one is a new, mid-2012. I transferred files from the mid-2009 to the mid-2012, but I use both computers frequently. This problem only occurs on the mid-2009 and not on the mid-2012. I have authorized both computers.

I cannot download any applications from apps store. when i enter the required information to get the apps, it says that my postcode is not accuarate. i am international but i purchased my ipod from the US

I cannot download any applications from apps store. When i enter the required information to get the app, it says that my post code is inaccurate. i am from the caribbean but i have purchased my ipod in the US. I have entered a US postcode where i stayed as well and it failed also.

You can ONLY use the itunes store of your country of residence.
You cannot use another countrys itunes store.

Hello - does anyone now how to place a complain for an over charged invoice over a in-purchase game? Apple is charging 10 times more the purchase we made and I cannot find anyplace in the App store to complain online or via email? Please help if you know

Hello - does anyone now how to place a complain for an over charged invoice over a in-purchase game? Apple is charging 10 times more the purchase we made and I cannot find anyplace in the App store to complain online or via email? Please help if you know

Use the Report a Problem link in the iTunes email receipt you received. Also in-app purchases can be made without the password if you bought the app within the last 15min. You should enable the in-app restriction in Settings.

HT1689 I cannot purchased from App Store

I Cannot purchased from App Store using my new apple id

What error or other messages are you getting when you try and make a purchase?

HT4854 I puchased Lion in 2011 but no lnger see it in my App Store Purchases. How can I reinstate it?

I puchased Lion in 2011 but no lnger see it in my App Store Purchases. How can I reinstate it?

Thanks that helped me get it back in my list! I have also just found out that software can be re-downloaded (for example Lion is no longer formally available in the App Store) by clicking on the "purchased" button while holding down "alt". This worked for my Lion software today.

In itunes 7 i cannot see the imix link under store music - has it moved?

in itunes 7 i cannot see the imix link under store music - has it moved? i want to view all imix playlists - thanks

Not sure if I'm following you exactlly,
If your not seeing Apps in the sidebar, open iTunes Preferences and in the General tab make sure that the Apps box is checked.
Also note: that only iPhone, iPad or iPod Touch iOS App's that are Synced with the computer will appear in the iTunes Apps Library.
Plus if you are trying to remove App Store App's from your Mac? Just move them to the trash from your Application Folder and the go to the App Store, login to Purchases and hide them.

Recently replace logic board. Cannot open software purchased from Ap Store.

The Power supply and Logic Board were replaced. Now I cannot open software purchased from Ap Store. Computer gave message this was purchased for another computer and go go Ap Stor.   I did, and nothing suggested what to do??? Suggestions?

You only know a very small part of the story.   THE ORIGINAL iMAC WAS ONLY JUST OVER A MONTH OLD! The original Appointment was screwed up by Apple Support(?). I was told to drop it off in the morning and return for the 3:15PM appointment, which I did only to find there had been no appointment made, but the case number was in the system. I was told 3-5 days only to be notified by e-mail on the third day the logic board (motherboard) was bad.   Another wait. A week later it was ready and it ran from about noon until the next day about 11 AM when it had an update that required a restart where is promptly died during the restart. The Mgr of the Apple Store was gracious and had the computer replaced with a new one rather than trying something else.   Perhaps, you think it is fun to sit in a noisy store for half an hour or more, but I sure don't. Where is Apple's QC??? China!
I owned a computer business for 15 years and never once made a customer go through this much trouble.
If my computers made it through a 72 hour burn-in and did not have a problem in the next couple of weeks it never did have a failure.   My 15 year record of building computers had less than a 1% failure rate.
By the way, for your information if a new logic board is installed (I seemed to see several being done each visit) and the App does not recognize it, just uninstall it and go to the App store and re-install it.

Can't purchase from App Store on my ipad

Today I tried to purchase from App Store on my ipad, but get a dialogue box that says cannot get URL. Not a problem on iPhone

Hi Michael Makieve,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy

Cannot see my purchases in app store

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