Cannot see new RAM

I helped a friend with a 600 G4 to install a new stick of 512 RAM. She obtained it from a reliable supplier who said it was right SDRAM. WE started up and it did so with no warning beeps. But when we looked at About this Mac, it said that the slot was empty. The stick seated properly. The existing RAM was one 128 and one 512. Is there a limit on what the processor can address ? Any ideas ?

Hi-
The G4 Digital Audio supports up to 1.5gb of memory in three slots.
If you install a known good, reporting DIMM in the "empty" slot, does that DIMM show?
The most obvious probable cause is that the memory is of the wrong spec. I have tried PC DIMM's before, only to have the slot show as "empty". Common with high density, PC RAM....Mac's need low density.

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