Cannot See or Hear Movies in iTunes (Vista 64-bit)

I cannot See or hear movies or trailers I download to iTunes (Vista 64-bit v). The screen just remains blank even thought he progress bar shows seconds of play are passing. the files are .m4v. I tried opening them with Quicktime instead, but that didn't work either.
I read and complied with the recommendatons on http://support.apple.com/kb/TS1718?viewlocale=en_US , but it did not help.
Are other iTunes Vista 64 users able to watch movies and trailers?

Similar Messages

TS1717 PC---cannot see or hear movie play

I have just bought my first movie and play it on my Windows7 PC but no image or audio appears. The movie screen is black but the claock says it is playing. The title bar also says the movie is playing and it shows up in the movie library. Any suggestions?

If you having problems watching WWDC Keynotes or Trailers on the Apple website, check your Quicktime settings in System Preferences:
Under Streaming, set for Automatic, enable Instant On and Play Immediately.
Under Advanced, click Mime Settings and ensure that Streaming (both kinds) are enabled.

I cannot see the Source List in iTunes. How do I get it back? Thanks!

I cannot see the Source List in iTunes. How do I get it back? I am trying to eject my ipod classic, and there is no option to do so, because I cannot see the ipod, let alone the source list in itunes. I'm also unable to restore my ipod, and I get a message saying it is corrupt,and now I can't even eject it! What do I do?!? Thanks!

Hello twangchick,
Thank you for contributing to the Apple Support Communities.
You can use the steps in this article to view the device list in iTunes and eject your iPod. The steps are slightly different for the different version of iTunes:
Locate and view your connected iPhone, iPad or iPod touch in iTunes - Apple Support
I know it can be frustrating to have a device that isn't working as it should, and this link may also help with restoring your iPod classic:
Restoring iPod to factory settings - Apple Support
If your iPod can't be restored normally, try placing it into Disk Mode. See the instructions under "iPod devices with a Click Wheel" in this article:
Putting iPod into Disk Mode - Apple Support
Sincerely,
Jeremy

HT1657 I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

What did you use to download it with? iPad? iPhone? Computer?
If it's an iPad/iPhone, play it using the videos app.
If on the computer, look on the left side of iTunes in the library under movies.

HT202443 why I cannot see my iBook on the iTunes store thought my **iPhone**?

why I cannot see my iBook on the iTunes store thought my **iPhone**?

Let Apple know your views about it at
http://www.apple.com/feedback
To create a book for all devices, you need to do it in .epub format. The apple app for that is Pages.

ITunes Vista 64 bit --- display errors

I have recently run into a problem with iTunes 8.2 for Vista 64 bit. When the window is not maximized, or close to taking up my entire screen, podcast and album covers, icons for the 'GET" for podcast, the icons for closing/max/min in the top right corner, and the store front does not scroll properly. There is a weird drawing error that seems to get resolved once I maximize iTunes to take up the entire screen.
I have uninstalled, redownloaded the latest iTunes Vista 64 bit, but to no avail remains unresolved. For the life of me I can't figure out why this is happening. I don't recall having this problem with the prior version of iTunes. I am running on a new Sager 9262 laptop with a GeForce 9800M GTX. I can't imagine this could be a video driver issue since it was working fine before.

Well I have an update. I uninstalled MS Office and still had the black screen issue with iTunes. Resizing did not help, Turning off DEP had no effect.
To make a long story short. I found a utility I had installed from the Samsung T260 monitor CD was causing my Problem. I disabled MultiScreen in the start up configuration (msconfig from the Command prompt).
iTunes (including the new version 8) has not had the black screen since I disabled (and then uninstalled) MultiScreen.
I do not know if there is an update to MultiScreen - I don't use it anyway.
Neilapril - this has worked for me... I hope it does the same for you.

Transferring rental: what to do when itunes cannot see it in movie tabs but can see it in rental list?

my ipad2 is connected to my mac mini.
and i selected my device in itunes.....
when i click on the movies tab i can only "see" one movie listed.
but can "see" two when i look at the list of items on my device under rental
how do i move the movie to my mac when itunes cannot "see" it under the rental tab but itunes does "see" it in the rental list for my device?

Click here and install the software.
(71836)

Cannot see music in programs besides iTunes

I changed from an XP computer to a Windows 7 and copied all of my songs from the My Music folder from the old hard drive. My iPod plays fine, iTunes recognizes the songs and playlists, but when I use WMP 12, the device is not recognized at all, and in RealPlayer, the iPod is recognized but it says "(Internal)" after the name, and I cannot see the songs and playlists, though it recognizes that the iPod is half full.
When I go to Explorer, the music folder is empty. I can only see the songs by right clicking and selecting "Open as Portable Device" and finding the music folder within the iPod_Control folder. If I drag the music up to the first music folder, it duplicates the file and takes up space, (as if the iPod is partitioned), but then I can see the song in RealPlayer.
Any suggestions before I give up and click "Restore" in iTunes? I know I could simply do that, but it's the principle. Thanks!
PS - "Enable disk usage" is already checked, I've stopped and restarted Apple Mobile Service and I've been in and out of disc mode.

Hi camilo1861,
If you are having issues sharing music in iTunes from your MacBook Pro, you may find the following article helpful:
iTunes: How to share music and video
http://support.apple.com/kb/HT2688
Regards,
- Brenden

Cannot sync ATV1 Purchased Movies with iTunes

I have recently purchased 5 movies via my ATV1. I cannot sync or get my purchased
movies into itunes. They are not in my itunes folder and I have no available downloads.
They used to always automatically appear in my iTunes folder, but not anymore. The TV
shows I've purchased are syncing, just not movie purchases.
I have the most recent ATV1 update and most recent iTunes update. Any help?

Welcome to the Apple Community.
Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can sync it back afterwards, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted.

Cannot see whole flash movie when previewing

hi
when i preview F12 my flash composition, i cannot see the entire flash movie.only part of it. the rest is cut off. and there are no scrollbars to move the image to see the rest of it. how do i fix this?
regards
Angus

When you preview the size of the preview is the Stage Size set for the document.
You can change this in the document properties panel (Ctrl+J or Modify/Document or double-click on the framerate or Size in the properties panel when nothing is selected)
Change this to the size you are building for, and the preview will reflect it.

Cannot see synced home movies on iPhone 4(iOS 6) and iTunes11

My 2 year old plays with our old iphone, but always wants to watch the videos my wife and I took with our newer iphones. So I used pulled the videos from our iPhone 4S/5 using iPhoto, used HandBrake to convert to a iPhone 4 compatible format, and loaded to iTunes. At this point, everything works fine. Video plays fine and all.
When I drag and drop the movies from iTunes to the iPhone 4, they show as transferring, and appear in the "On This Phone" tab. But in the "Videos" app on the iPhone, the only thing that is there are music videos from our iCloud.
If I go back to the "On This Phone" tab, and check the "Get Info" of each file individually, it says they are Movies, but if you highlight all and select "Get Info" it shows that they are all Music.
If I drag and drop the same movies to my iPhone 5, they do appear properly in the movies App.
Any thoughts on how to fix the iPhone 4? I have already done a restore, to no avail.

Thanks for the tip. I assume you meant the option in iTunes to sync over Wi Fi, or the option to Back-up to iCloud. The problematic iPhone 4 does not back-up to iCloud, and I tried de-selecting Sync over Wi-Fi. Same issue exists:
iTunes shows that the videos are on the phone, but I cannot locate them on the actual iPhone using the "Videos" app.

I am based in South Africa, and it seems like we cannot purchase songs and movies from iTunes. any suggestions on how to by-pass this seemingly boycott of South African users?

I am based in South Africa, and it seems like we cannot purchase any music or movies from itunes. Apparently it is not supported by our itunes store, what ever that might mean. Unfortunately the staff in all of the i-shops in South Africa are pretty much unhelpfull, unlike the service i received while in the US. Any suggestions on how to by-pass this seemingly boycot of the South African users?

To use the iTunes Store in a country you need a credit card issued in that country, billed to an address in that country, and also be physically present in that country when using the store. Basically all you have access to would be anything offered in South Africa unless you move to a different country.
It's the media owners who get to tell Apple where and where they cannot sell their media. I'm sure Apple would be happy to take your money but if the media companies are not happy then they can say no to sales in SA.
Even if there were a way to bypass this we certainly couldn't tell you on this forum because it would violate the Terms of use of this web site and get the whole topic removed.

HT4241 How do I get an Epson EX5210 to display using the HDMI mini display port adapter so I can see 1080p downloaded movie from iTunes? It won't recognize the display via hdmi cable and adapter!

Please help! I've tried everything to get this dang thing to display a downloaded movie from itunes on my epson EX5210 lcd projector via a HDMI cable plugged into a minidisplay port adapter. I am no expert and have no idea what to do!

It's all in the manual... starting on page 26...
USB seems to work as well. Tried that?
By the way, this dang thing has "only" 768 physical pixels vertically, so "1080p" won't be visible anyway, and scaling will take place. Hope you won't be diappointed. All specs including resolutions here.

My brother can see and hear me (AIM), I cannot see or hear him (iChat).

So I had a post a few days ago about the communication issues with iChat to AIM. Got a great response and info from Rj in WI (thanks a bunch) but still having problems. The other day my brother and I were able to establish an audio connection but not video. He downloaded the latest version of AIM (5.9, not sure if it is the Triton version) Now he can SEE and HEAR me, but all I see and hear is myself. Regardless if I invite him or he invites me same thing. I have a wireless connection, he is hard wired. Anyone have any pointers or had this issue. The solution might have already been pointed out to me but I have not been successful. Seriously entertaining the idea of Sightspeed but I have iChat and want to use it for what it was created for.

I occassionaly will have the same issue connecting to fellow mac users. Usually quitting iChat and restarting, then re-initating the conference will solve the issue.
He should be using AIM 5.9, Tritan currently does not support iChatAV.
I have a wireless connection and don't use Sightspeed and don't have any issues.
Are you able to successfully conduct 2 way video chats to fellow mac users that don't have any connection problems?
Lastly, I'd be willing to test with the PC user, just let me know!
Let us know how it goes.

Decktop 6.2, HotSync not see Bluetooth as Connections option, Vista 64-bit

I got a new Dell Studio XPS with Vista Home Premium 64-bit and discovered that I could not perform a USB sync with my Treo 755p (Verizon). Since bluetooth sync was recommended, I purchased an IOGear Bluetooth 2.0 USB Micro Adapter (GBU421) and allowed Windows to discover the device. When prompted by Windows to insert the disk to install the driver, I went to the IOGear website and downloaded the most recent software (WIDCOMM bluetooth software version 5.5.0.4400 released 03/11/09 for Windows XP & Vista, 32 & 64-bit). Prior to installing this software, I had done a "clean" uninstall of all Palm files as directed in these forums and did a restart of the computer. I installed the bluetooth software & configured it to be "discoverable" and did another restart. Finally, I downloaded Palm Desktop 6.2, installed it and restarted the computer again. However, HotSync Manager does not see Bluetooth as one of the Connection options. My Treo 755p does "see" the computer when configuring bluetooth. Is there any hope that I may be able to sync this computer with my 755p or am I forced to look for a different smartphone? Any suggestions would be greatly appreciated. Thanks.
Post relates to: Treo 755p (Verizon)
This question was solved.
View Solution.

bonz1973: It worked! I am so relieved & happy after so many hours of frustration. I want to thank you so much for your reference to messages #353 & #354 on "Vista 64 Hotsync solution found!" I want to share some of my experience that may help someone else. My comments are in [ ] and take off of those from edwardek.
1. Installed Palm v4.2 [I found that I did not need to do this]
2. Installed Palm v6.2
3. Installed Palm Outlook 2007 [ didn't do this part either since I use Outlook 2003]
4. Installed Bluetooth apps
5. Inserted the ... dongle in the USB port #6
[edwardek claims that he needed to use USB port #6 but my computer does not have a USB port #6. Instead it divides the many USB ports into Hubs. What' more important is that some software sets up the Bluetooth to transmit on a COM port. Mine was COM3. To see how your adapter software installed your Bluetooth devise, check the Device Manager in the Control Panel. It does list "Bluetooth Devices" where you can find the Device, right click, choose Properties, and see which USB port the Bluetooth adapter is in. However Device Manager also listed my Bluetooth under "Network adapters" and "Ports (COM & LPT)" which is important because I had to configure HotSync using Serical port COM3. I think it depends on the Bluetooth software you get.]
6. In your PC tray (at the bottom of your PC display), Right Click Hotsync Manager and select "Settings" [Yes, you need to configure your computer's HotSync method.]
7. Wait a long time (2 minutes) and the Hotsynch Manager window will be displayed. In that window click "Connection" and when the window opens click "USB" (a checkmark will then appear), then click COM (a checkmark will appear), under this you'll see a pick list drop-down menu showing all the ports. Select COM6.
[I didn't have to wait at all for HotSync to display. Yes, check both USB and Serial connections and at this point a dialog box showed the Serial connection was COM3, matching what was in Device Manager. I suspect that some software actually creates a Bluetooth option that shows up in the Connections list like the instructions from PALM specify. My software didn't set up the Bluetooth device is this way and so I was totally frustrated by not finding Bluetooth on the Connections list.]
8. Next set up your Bluetooth application and make sure it is paired with your Treo (I'm assuming everyone knows how to do this but in essence you make sure the Bluetooth application sees your Treo (your name) and that your Treo sees your PC (the PC name). [Before this step you have to configure your Treo so Bluetooth is ON and VISIBLE and you can see your computer as a Device. I had a shortcut to my Bluetooth software in the PC Tray beside the HotSync icon. Once I had the Connections set for USB and Serial in step 7 and the Treo set up to be Visible, the computer saw my Treo using the name I had given the Treo.]
9. From your Treo start the HotSynch, then on your Bluetooth application (Bluesoleil) right click on the Treo device and select connect. You should then see that the 2 devices are connected and the exchange begins. [Yes, start the HotSynch from your Treo.]
It worked for me and hope this helps you sync your Treo and your Vista 64-bit. Thanks for everyone's input and help.

Cannot See or Hear Movies in iTunes (Vista 64-bit)

Similar Messages

Maybe you are looking for