Cannot See Remote Speakers

Downloaded version 6 and can no longer see my remote speakers. Wife has an iBook and it sees the remote speakers so I know our wireless LAN is OK. I've disabled my Firewall and restarted my router and airport express and still cannot see the speaker selection box.
Any thoughts?

Yep, all that checks out. I can stream music to the speakers from my iBook just fine, but the PC Desktop (with the big, fat hard drive filled with all our music) doesn't work as well. The PC won't see the external speakers. Running iTunes from the iBook, I can "see" the PC's music collection, but it only works for, say, ten to fifteen minutes and then the iBook "loses" the PC's music collection.
The PC is connected to an Airport Express for it's internet connection. The internet keeps working fine, so I know it's not a range issue. If I hard-connect the PC with an ethernet cable to the main Airport, I suspect it will work fine (haven't tried that since moving this summer, but it worked that way in the old place). Also, if I reset all the Airport Express components, essentially rebuilding the wireless network, then I suspect the PC will "see" the speakers for a short while and then lose them again. Haven't tried that in a few months, when I last got disgusted with the issue.
From what I read on here I suspect it's a bug with iTunes for Windows. Is there any way to send a bug report to Apple?

Similar Messages

Airtunes issues - Cannot select Remote Speakers

I bought a new MacBook and am running Mac OS X (10.5.7) and using iTunes 8.2.
Previously I was able to play music through my remote speakers connected to my airport express using airtunes. With my new laptop, iTunes shows my speakers but they are greyed out and I can't actually select them. I can only select "Computer"
My iTunes preferences does have "Look for remote speakers connected with Air Tunes" selected.
Any ideas why it shows the speakers/base station but is greyed out and I can't select them?

I'm having the same problem with a G4 laptop running 10.4.11 and iTunes 8.2. I've tried random stuff like reconnecting the speakers to the Airport Express, restarting iTunes, renaming my airtunes speakers, etc. Some of this is obviously just desperate attempts to feel productive. If anyone can help figure out why I can see the name of the speakers on the menu in iTunes, but can't select them (they're grayed out) - I'd be stoked.

Do not see remote speakers - itunes 7.2

Hello,
I just upgraded my pc from windows xp to vista and installed itunes 7.2. I have an airport express with airtunes connected to my stereo system. After the upgrade I do not see the remote speakers in itunes. I can see and connect to airport express.
From my PowerBook I can see the remote speakers in itunes.
Any help is appreciated.
Thanks

I found this solution in a different thread - it worked for me.
Re: iTunes 7 for Windows Vista: AirTunes won't connect to remote speakers
Posted: Jun 25, 2007 6:06 AM in response to: Vanlew Reply Email
I had same frustrating problem.
I was able finally to restore AirTunes.
In Local Area Connection Status.Properties
In the "uses the following Items" list,
Item "Check Point SecuRemote" appears.
This is the VPN CLient that was installed to let me log in to my office network from home.
Uncheck SecuRemote, OK; iTunes Speakers button shows.
Check SecuRemote, OK; iTunes Speakers button disappears.
This looks like a bug in Checkpoint Software.
In your case, something else may be interferring.
Other OS Vista 32 bit - SecuRemote beta for Vista

Itunes can't see remote speakers

I have an airport express joined to an airport extreme base station network. The airport express's sole function is to attach the stereo. One of my computers that was running 10.4 was controlling the remote speakers --- unfortunately that computer crashed - and i have another computer running 10.3.9 that I wanted to control the stereo with. Even though it is joined to the same network for the internet, it does not see the remote speakers.
Any help would be appreciated.
Thanks,
Rob

Same thing happened here on a G5 after i had troubles installing the latest quicktime upgrade vover the last weekend. I have however got this powerbook with leopard and itunes and it works exactly as it could. I have two airport expresses on two hifi's the main one which provides wifi is missing i can get the slave one that bridges the network as wel las serving music to show if i restart it .. but it seems to wither and die from the itunes window without warning
It must be a machine specific thing however, as i have created new logins on the faulty machine and none of them can give me sessions with itunes where remote speakers are restored so the problem must lie closer to root than with user settings.
I am hoping its a stinking flaw with quicktime or itunes as i do not fancy having to restore leopard again after all the nonsense of the first one. I wasted enough time then and i'd like a peaceful christmas listening to my music on my hifi.. the current situation is as perverse as drm

Itunes can't see remote speakers on extended network

i have a peculiar issue that hopefully someone else has come up against: my itunes does not see any remote speakers that are attached to the network via a network extender.
my setup has 3 remote speakers: one immediately next to a d-link router and two that connect via a d-link range extender - all of the speakers are wirelessly connected to their respective devices. when my laptop is near the router (and therefore connecting to that device) itunes can only see the one speaker that is near the router but not the other two. when my laptop is next to the range extender (and therefore connecting via the extender) itunes can only see the two speakers that are connecting through the extender, but not the one connecting via the router.
weird, eh? any thoughts as to how to see all three speakers at once on my itunes?
thanks,
Chris
Windows XP

Same thing happened here on a G5 after i had troubles installing the latest quicktime upgrade vover the last weekend. I have however got this powerbook with leopard and itunes and it works exactly as it could. I have two airport expresses on two hifi's the main one which provides wifi is missing i can get the slave one that bridges the network as wel las serving music to show if i restart it .. but it seems to wither and die from the itunes window without warning
It must be a machine specific thing however, as i have created new logins on the faulty machine and none of them can give me sessions with itunes where remote speakers are restored so the problem must lie closer to root than with user settings.
I am hoping its a stinking flaw with quicktime or itunes as i do not fancy having to restore leopard again after all the nonsense of the first one. I wasted enough time then and i'd like a peaceful christmas listening to my music on my hifi.. the current situation is as perverse as drm

2 macs, one sees Express in Itunes and one won't see remote speakers

I have a mac mini connected to D-Link router via ethernet and it always sees my remote speakers in Itunes. So I know my airport express hase successfully joined my network. But my Ibook rarely sees the remote speakers in itunes. Sometimes it will if I have itunes running on my mini. I always have a green light and the mini always sees the speakers. But the ibook only intermittenly sees it. Any help? my versions of itunes are updated with every new update and are current as of 1 August 2006

Had same problem and went through an hour-long diagnostic with Apple support, reinstalled all software etc. After sitting and thinking about it, I removed the security from my wirelessrouter, made sure all wireless devices had the same WEP key and then restarted WEP security on the router. Instant fix and praobably didn't need all the wasted time on re-installs !!
Geoff

Don't See Remote Speakers

Hi all...
I'm trying to set up an airport express so that I can send music to my stereo wirelessly. I have an airport basestation for my internet connection, which works great. I followed the instructions to configure the express, and the airport admin utility says I was successful, and even shows the express configured for streaming music. I got into my iTunes preferences and made sure it was set up to detect remote speakers. My express is plugged in, on, has a steady green light, and is connected to my stereo... but the remote speakers menu still won't appear. What am I missing??

finally got it working, thanks!!

ITunes not seeing remote speakers on Airport Express

... but the Airport seems to be set up correctly. "Enable AirTunes" is checked in Airport Utility, and "Look for remote speakers..." is checked in iTunes. The wireless network (WPA2 encryption) is set up through a different Airport Express (we'll call it #1); the new one (#2) is only for streaming to the stereo (cable connection, modem, and Airport Express #1 are at the other end of the house, in the basement). I have a green light on #2, and it shows up fine in Airport Utility.
in the long term, I'm planning to use Airfoil to stream Grooveshark to the stereo - AX #2 shows up in Airfoil's speaker options, but Airfoil can't connect to it, just times out. I figured I'd resolve the issue in iTunes or with the network, then deal with Airfoil if it's still a problem (which I don't think it will be). I've searched the forum, but not found anything quite like this - most people seem to be having problems with iTunes losing a connection, or they at least have the drop-down menu to select remote speakers - I don't even have that. I've seen references to opening a port on the router; I have no idea what that means or how to do it. Any help is appreciated!
thanks,
Andrew

give [this|http://discussions.apple.com/thread.jspa?messageID=12728510&#12728510] a try.

Sound panel cannot see external speakers

I have a couple year old imac upgraded to 10.5.8
I'm attempting to use external speakers via this path >> wireless to airport express >> optical to separate amp >> unpowered speakers. This used to work (maybe prior to upgrade to 10.5.8?), but now I
can get it to work ONLY using analog link from airport to amplifier, but not optical, and ONLY for iTunes. Itunes lets me select internal and externals speakers using the little icon on the lower right.
Video viewed via safari only allows internal speakers. If I go to preferences/sound/output it only shows the internal speakers as a selectable device. Could not find any way to add one so I assume if the system can't discover it you cannot add it.
I reinstalled Airport and tried to reset the PRAM (?). Neither hurt but didn't help either.
Any suggestions would be appreciated. I don't much care whether it's an analog or optical link to the amp, but I sure would like to hear internet sourced music via my external speakers.
thanks

I've tried each usb port and they still don't work.
So these are the older type that connect using USB, and not the "II" version that connects using the mini-stereo jack? I ask, because I thought USB version does not work with the latest Mac OS X. I guess it must work, based on what you wrote.
Since noticing this problem, have you shut down (powered off) the iMac and then started it back up? For hardware, shutting down is not the same as just restarting.
Some sound-related settings are stored in PRAM, so you can try resetting PRAM
http://support.apple.com/kb/HT1379

ITunes on iMac cannot find remote speakers, but iTunes on MacBook can!!!

I have a home wireless network provided by a third party ADSL modem, and an Airport Express connected to a stereo system. My MacBook has no problem playing iTunes music remotely through the AE/stereo system. The WEIRD thing is that my iMac Intel Core Duo is not able to establish a connection to the same AE/stereo system - even though the MacBook and iMac are located at almost the same spot, they are running the same version of OSX and iTunes (all my software is up to date on both computers), and both have no problems connecting to the internet through the wireless network.
What could be wrong with my iMac, or with iTunes on the iMac?
iMac Intel Core 2 Duo Mac OS X (10.4.9)

I have the same problem. I have two Airport Express units. The base is connected to the Cable/Modem for internet use. I have a Bose surround sound system also plugged into that Express unit. The other Express was used for extending the range for my old Titanium Laptop that recently bit the dust. (Waiting for Leopard before I leap;)
I was able to use iTunes music from my iMac by selecting the "speakers" I wanted. Either Express, I tried them both. I was quite successful in this remote streaming of my music library for a couple weeks. However, in the past 5 days I can not select the "speakers", they are no longer recognized by iTunes. I made sure the iTune preference to scan for wireless systems was checked. It was.
The next option was to try to reconfigure using the program Airport Admin Utility. The AAU does not even find either Express unit. I did a factory reset on "extra" Express unit and connected it by my Ethernet LAN. Then the Express is detected.
One would think that my iMac or Express did not function as a wireless system. However, I am sending this message from my iMac, through the base Express that is connected to the internet. That function thankfully does work.
Can it be a corrupted Airport Admin Utility? I tried to find a download on the Apple site to no avail. I tried to find it on my Tiger install CD's.
Any ideas?

My itunes 10 doesn't see remote speakers.

Green light is on...network shows express is there... but it doesn't show up in speaker choices... only appletv and computer show up. Is apple TV a conflict?

I'm having the same problem using Vista Home Premium. It started when I tried to update my iphone, but I needed to have the lastest version of itunes installed. I attempted to install itunes10.5 and it didn't install completely. I uninstalled and reinstalled and it would say it didn't install correctly. I uninstalled it again and now I've been dealing with this issue for over a week now. I even followed the troubleshooting directions regarding which programs to uninstall (itunes, quicktime.....) and did it in the proper order. Please help!

Can't always connect to remote speakers since upgrading to lion

In one fell swoop I did a lot of upgrading, and ever since I haven't been able to reliably connect to any remote speakers using iTunes on my iMac. From iTunes (or the Remote app on the phone or iPad) I can see remote speakers, but I cannot connect. From iTunes, I just get the stripy progress bar, and it won't ever go away unless I cancel out. From the remote app, it just becomes unrepsonsive.
Context:
I have a iMac with OSX Lion, that I upgraded from Snow Leopard a few weeks ago. At about the same time, I updated iTunes to 10.5 from the last 10.4 release to be able to get the IOS 5 update on my and my wife's phones.
I have an Airport Extreme connected to our broadband, with 3 airport expresses in various places in our house connected on a wireless network to stereos for remote speakers. The iMac is connected to the Airport Extreme via ethernet. After upgrading the OS and iTunes, I got a notice that there was a firmware update for my two most recent airports (the Extreme and one of the expresses). They are running version 7.6 of the firmware, the other two airports are running 6.3.
There has been no change to the physical environment -- no sources of interference or anything like that. I can play music from the Music app on my phone to any of the remote speakers, there is no problem there.
About half the time, if I restart everything (wireless base stations, and then the computer) I can get the remote speakers to work. However, the next time the computer wakes up from sleep mode, I have the same connection problem described above.
Has anyone else experiences these sorts of troubles? I have seen some similar problems with older versions of all these applications and OS's -- and the solution there was to turn off ipV6 -- however, it doesn't look like that's an option now. Is this an identified bug, and is there a fix on the way? Is there anything I can do in the meantime?

Well, after some experimentation and internet-lookin', I deduced that is possibly a wi-fi problem. It seems that many people are having wi-fi problems since upgrading to Lion, and although I'm not connecting directly to my wireless network, it does form a pretty big chunk of my setup describe above.
So I tried the fix outlined on OSX Daily here: http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/
Essentially what it has you do is to create a new network location, name it, and then renew your DHCP lease. This seems to have worked for the time being.

Suddenly Airtunes Remote Speakers Not Available

I've been using Airtunes for quite a long time with a single problem. Now suddenly I was playing music using iTunes v7.1.1 and the playback stopped. Even so I was able to get to web pages and send and receive email. I noticed that my remote speakers showed at the bottom right of the iTunes window but they were italicized- which means they are unavailable. I then tried connecting to my base station with a wireless connection and it came back. Went back to my wired connection and no remote speakers! OK, so I thought it was the router that the base station and my Mac is connected to so I power-cycled the router and I got the remote speakers back. Started playing music again then a while later (a couple of hours) same thing happened. Power-Cycling the router always brought it back but I thought my router might be failing so I installed a brand new one. I was surprised when later iTunes stopped playing to my remote speakers again. Although I had no need before, I mapped UDP port 5353 to my Airport Express and started playing music. After a while the same thing happened- AirTunes just stopped playing. Power-cycling the router always brings it back, temporarily. So it wasn't the port, and it can't be the router. Anyone have an idea what may be going on? I've see that PC users are having this issue and turning off Bonjour fixes it for them, but I'm using a Mac (PPC) running OS 10.4.9. I did try turning off IPv6 but that didn't help- turned it back on. I'm now thinking it's iTunes 7.1.1. I'll try downgrading to an earlier version to see if that resolves the issue. Anyone have any other ideas?

Until today I had exactly the same problem.
Have you changed or upgraded your anti-virus recently? I have a PowerBookPro and a Dell XP PC on the same wireless network, Netgear main modem/router with 3 Airport Expresses each connected to amps/speakers. Suddenly recently the Mac could still see remote speakers via itunes, but the PC could not.
Turned out it was my upgraded antivirus, upgraded from eset nod32 to eset smart security on default settings. The default eset personal firewall settings are "automatic mode" where the sofware monitors all network traffic and imposes its own rules. I changed this to "interactive mode" where any traffic came up with a dialogue box to ask my permission.
Lo and behold, itunes had been asking permission to acces the airports, but been auto-denied. New setting allowed me to give permission and sure enough the speakers now appear in itunes.
Lesson: try fiddling around with settings of anti-virus monitoring software: it worked for me.
Hope this helps.

Another remote speakers question!!

Ok, I've done a search of the forum but can't seem to find any answers to this one!
I have a mac and two laptop pc's and an Airport Express all connected to my network. The mac is connected by ethernet and the PC's are wireless. The Express is set up in client mode and connects with no problems to my existing network.
When I run iTunes on the mac, all is fine, I see the remote speakers connected to the Express and the same also on one of my pc's. The other pc does not see it in iTunes but it can see the Express in the admin utility.
I'm very confused as to why it works on iTunes on one pc and not the other. They are almost both set up identically.
Are there any other settings that can affect iTunes seeing remote speakers? I've tried the check boxes many times and also wiping and reinstalling iTunes but still no luck.
Any help would be appreciated as it's very frustrating not being able to get it working from al my computers!!
Thanks!
Rob.

OK, I'm getting a little closer to what I think is wrong. It seems iTunes uses a piece of software called 'Bonjour' for it's sharing applications such as airtunes and shared music.
This little annoying piece of software seems to have hidden itself within the pc somewhere and I can't find it to check if there is some conflict somewhere. I think I might possibly have two versions of it running somewhere.
I removed all the apple software from my pc and also as many of the apple registry settings that I could find and reinstalled iTunes and quicktime.
To my annoyance it still doesn't work but iTunes seems to have remembered my shared name settings so there must be a reg setting somewhere that I have missed.. I'm guessing it's something to do with 'Bonjour' again.
So if anyone has any advice they can give me about 'Bonjour' I would really appreciate it!!!
Thanks!
Rob

Lost contact with remote speakers after installing iTunes 10.6

I upgraded to iTunes 10.6, then noticed I now cannot access remote speakers connected to AirPort Express... directly from iTunes, from my iPhone, nor from my iPad. Please Help.

Hi Larry,
I had the same problem with iTune 10.6.5, and one cannot uninstall it. I was on the phone with Apple wireless support. The solution is to upgrae firmware on the Express, whihc cannot be doen with the latest airport utilities. HOwever, Apple re-posted Airport utility 5.6 for lion, which will then allow you to upgrade the firmware on older Aplle Express Units. This in turn will allow iTune 10.6 to communicate properly wit the Express. Doing so restored my connection to the speakesr without any further issues.
Give it a try...
the utility i sloctaed at:
http://support.apple.com/kb/DL1482?viewlocale=en_US&locale=en_US
Best,
rk007

Cannot See Remote Speakers

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