Cannot see the "purchased tab" in iTunes app

A week ago, my iPhone 4 was accidently removed and deleted from my iCloud account, which means all the content was removed from it. And ofcourse i was not prepared, but i was stupid enough to not backup my music and all that stuff. And my music was gone. Then i found this article: http://support.apple.com/kb/ht2519 , where it's described how to locate and redownload your music from iTunes. But this tab is not showing up anywhere on my iPhone. And neither on my iPad (3rd gen). Any suggestion? :-)
Btw my iPhone 4 is running iOS 5.1.1

Try this from iTunes on a computer
Make sure itunes is up to date, click Help > Check for update if you are on windows.
When you click on iTunes Store in iTunes, and the store pulls up, make sure you are signed in to the itunes store (Should see your appleid or "Sign IN" at the top right of the store)
once you are signed in, the purchased tab is listed on the right with a big blue "NEW" bubble next to it
use that to download any missing content to your computer, and then sync it to the phone
if you do not see the purchased tab on the phone then you are not up to date with your os software, or you are looking in the wrong place

Similar Messages

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