Cannot see video, I get green screen and can only hear the contents

I've unintalled flash player and adobe shockwave and re-installed it again but I am getting the same problem. Video is not working. I dont know what to do.

Hi  ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about yourwith the Video not working correctly or green. Try clicking on the green screen, in the tab named Local Storage and put 10 KB and the green screen should disappear. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating as the graphic driver could need updating. Have you tried another browser? This link will help you update your browser if needed. Let me know how this goes. Thanks.

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