Cannot select emails to delete, forward, move, etc.
I can no longer select emails for deletion, forwarding or moving to another folder by either swiping left or selecting edit. Once I swipe, the messages deselects on its own. If I hit edit and start selecting emails they quickly deselect. The only way I can manage messages is by selecting each individual email. Once this problem started, my battery began draining very quickly - dead within 4 hours.
Okay, the next steps in basic troubleshooting from the User's Guide are reboot and restore (first from backup then as new). Try each of these in order until the issue is resolved.
Similar Messages
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Sometimes I cannot get emails to delete
When deleteing email I will be going along then all of a sudden I cannot get emails to delete. I push the delete button and nothing happens. I also cannot get them to delete with the right click. I also tried safe mode and it happens in that mode 2. I have a Windows 7 Home Premium and the latest version of Thunderbird. I am using Viper anti virus. This is on a new computer.
Any ideas?
JimTry to rebuild the index file of the troubled folder.
Right-click the folder - Properties - Repair Folder -
Why can I not select emails to delete?
This morning I went into two mailboxes to try it in both.
In the list of emails, I click Edit, and then start to tap each email I want to delete. a second after selecting each one, it deselects!!
So I cannot multiple select emails.It seems to be happening mostly for Hotmail account. I just rebooted and tested two accounts. Only in Hotmail now.
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How come i do not have the ability to delete books movies etc from iphone
i was unable to install or reinstall itunes on home computer after crash so instead i am using laptop running win7 and the most current version of itunes but it wont give me to option to see whats on my phone or delete anything from my phone but i can add things to my phone witch is now full please somebody help
Hello dazgremlin69,
It sounds like you are trying to delete music, movies, and books from your iPhone to free up some space. You don't even need to use iTunes to do this. I found some steps to help with deleting content directly from your iPhone in the iPhone User Guide.
You can find steps to delete a song or album on page 62:
Manually remove a song or album: Swipe sideways across the song or album, then tap Delete.
The steps for deleting a video are on page 78:
Delete a video: Swipe left or right over the video in the list. Deleting a video (other than a
rented movie) from iPhone doesn’t delete it from your iTunes library.
Steps on deleting a book is on page 111:
Delete items from the bookshelf: Tap Edit, then tap each item that you want to delete, so that a
checkmark appears. Tap Delete, then tap Done.
Delete this copy: Removes the item from iPhone, but it still appears on the bookshelf and can be downloaded again.
Delete from all devices: Removes the item from all of your iOS devices and from the bookshelf. You can download it again from Purchases in the iBookstore. See At a glance on page 109.
You can find the iPhone User Guide here:
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
'''bold text'''
To free up hard drive space the best bet is to move data files that you don't need access to all the time. Likely candidates are music, video, and photos. Things like word processing and spreadsheet files can also be moved but they tend not to be very large and so don't free up much space. The problem with moving the above mentioned files is that iTunes and iPhoto need to know where the files are stored.
Here's an article explaining how to move the iTunes folder. You can move the iPhoto library using the Finder but there is a slight complication. Start iPhoto, open the Preferences and click on the Advanced tab. The first option is "Copy items to the iPhoto Library". If this option is checked, copy the iPhoto library to your external folder (drag it from the Pictures folder to your external drive) and then delete it from your Picture folder. If this option is not checked, it is a bit more complicated and we'll need to talk a bit. -
TS3899 Just updated to 7.0.6. Cannot Select multiple emails to move/delete.
Just updated to 7.06. Cannot Select multiple emails to move/delete. I select Edit in any mailbox, trash or sent, then select one email to delete/move, after a few seconds, the email automatically 'unselects' the move and delete buttons deactivate, but the top status bar still has '1 selected'.
If i try to select multiple emails I get to the 3rd or 4th one and then they all auto unselect.
My Ipad without the update works fine. My daughters iphone 5 has the same issue and she just updated.I have no problem selecting multiple emails on iOS 7.0.6
Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost. -
Mail in iOS 7.0.4 will not allow multiple selections to delete/move etc.
In the past week my iPhone 5S has started something that I can only discribe as a 'refresh' of the screen each time I attempt to select multiple emails to either delete or move to another location. What occurs is that once I touch 'edit' the circles appears, as they should, to the left of every message. However, once I select one and go to select the second the previous selection is 'unchecked'. If I try to go faster I am able to select 2, sometimes 3, messages before it unselects them. This is very frustrating to say the least. Additionally, the same time I noticed this issue I also began having some serious battery longevity issues. I'm talking 25% drain in less than an hour. I've done all the standard stuff to fix this - reset settings, DFU restore etc - and the problem persists. The only commonality that I can come up with was the upgrade to iOS 7.0.4, it was shortly after this upgrade that the symptoms began.
HELP!!
Thank you!In the past week my iPhone 5S has started something that I can only discribe as a 'refresh' of the screen each time I attempt to select multiple emails to either delete or move to another location. What occurs is that once I touch 'edit' the circles appears, as they should, to the left of every message. However, once I select one and go to select the second the previous selection is 'unchecked'. If I try to go faster I am able to select 2, sometimes 3, messages before it unselects them. This is very frustrating to say the least. Additionally, the same time I noticed this issue I also began having some serious battery longevity issues. I'm talking 25% drain in less than an hour. I've done all the standard stuff to fix this - reset settings, DFU restore etc - and the problem persists. The only commonality that I can come up with was the upgrade to iOS 7.0.4, it was shortly after this upgrade that the symptoms began.
HELP!!
Thank you! -
Cannot delete email. Selected edit. Selected email and red circle with white check apprears. BUT, options at borrom of screen DO NOT APPEAR. I just get a grey band across he bottom of the screen.
Correction: the "Move" button is blue, not green.
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HT201320 Have an 'other' email set up on iPhone 4s; cannot delete or move messages from inbox. Help?
Have an 'other' email set up on iPhone 4s; cannot delete or move messages from inbox. Help?
Try resetting the iPhone,
Reset your iPhone by pressing the 'Sleep' and 'Home' button at the same time for about 15 seconds or so. Your iPhone will then go through a reset / reboot procedure and will be ready for use within about a minute.
Don't worry about doing this as you will not lose data or settings.
If the does not work then delete that email account and set it up again,
Settings > Mail > select the account > delete account.
Take a note of the account settings before doing this to help you set it up again. -
Cannot delete more than 1 email at a time even when several are selected - and the deletion is slow!
I switched to TB not that long ago and this just started being an issue. I'm trying to delete multiple emails. I will have a bunch selected and hit delete. Only one will delete and it will take forever. They are all still selected but I have to hit delete for each one.
It wasn't an issue when I first switched to TB. I was able to select large groups and hit delete - voila! gone! I use avast - the free version - and I haven't changed any anti-virus, etc. settings.
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I cannot select an email to delete on my IPhone 5. When I hit edit then check the email i wish to delete it unchecked itself. Help it is driving me crazy. I tried deleting the email account and re-adding it but it didn't work.
Sorry if I confused you. Let me try again:
1) do a full backup your iPhone to a PC using iTunes
2) go to: settings, general, reset, erase all content and settings.erase phone.
3) when iPhone starts again choose set as new phone. Do not restore from icloud or iTunes.
4) once done. Setup your email accounts. When done, verify checked emails do not uncheck themselves.
That resolved, finish setting up:
5) go to: settings, icloud, uncheck email, and set other icons as wished. Now setup icloud account.
6)This step will make all contracts reside in icloud and be available always: Once icloud account is setup, go back to settings, email contacts. Open each email account and uncheck contacts, but leave mail checked. Then go to the icloud email account and check contacts. -
Often, though not always, when I open THUNDERBIRD I'm not able to delete or move messages. I need to close the program and reopen. Similarly, when sending emails, sometimes things works smoothly and sometimes they hang up on saving to the SENT box. Apparently they DO get sent but I can't keep a copy. If I close and reopen, then it works as it should.
I'm running Windows 8.1, AVAST internet security, and Thunderbird 24.3.Jim, Hopefully one of the Thunderbird experts will be along soon (I don't use Thunderbird) but before uninstalling Avast you may want to check the [http://forum.avast.com Avast forums] to see if other Windows 8 users are reporting Thunderbird issues. I did a search there and found:
*http://forum.avast.com/index.php?topic=146209.msg1061157#msg1061157 ''Thunderbird hangs in Win 8.1 during SAVE (to Draft folder)''
I also found the following, in case it helps:
*http://kb.mozillazine.org/Antivirus_software#Compatible_antivirus_programs
*https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues -
when i connect my iphone to my laptop and open itunes it shows my iphone has nothing on it(no music, no movies, etc...) then when i try to sync it says iphone is is full and can only put in a selected amount of songs. Take in mind this is my first time to sync with this laptop(HP 15 ENVY) and as well my laptop is just brand new. just got it a week ago. so how do i fix this prob. and also when i open my itunes store and then view my account it says error occurred either debug it through Microsoft visual studio or close program. I tired copying all the .dll files to the itunes folder didn't help
I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535
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The app store on my laptop is asking for my husband's apple id and password to update my apps, but he is not a user on my computer. How do I change that? The apple id email is grayed out, so I cannot select it.
Delete and redownload those applications.
(120219) -
Cannot select and move in mountain lion
I am running 10.8.4 on an early 2009 15'' MBP, and I have been having issues where I cannot select an object (file or folder) and move it. This is affecting my other programs, for example, i find that I cannot select and move cursor in Maya.
Not sure why, has anyone seen this before? and can I fix it somehow? I tried restarting my computer multiple times but the problem presists.
thanksPlease read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook 2> /dev/null; } | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}' | open -f -a TextEdit
Step 4
ls -1A /e*/{la,mach}* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal.
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