Cannot Select Music in iTunes

Hey gang,
My wife's computer is driving me nuts. Whenever she connects her 3G iPhone to iTunes, she cannot select any tracks on the iPhone--it's all greyed out. She can select the tracks in the main Library on her PC.
I've been all over these boards and I've followed all of the answers I've found. I've backed up and restored the iPhone, installed the latest version of iTunes, and unchecked automatic syncing. No joy. Any ideas? This is making me pull out what's left of my hair.
Thanks in advance,
-terry-

Hi Terry,
The only way to select tracks on the iphone thru itunes while it is connected to the computer is to have the iphone set to manually manage.
When the iphone is connected, go to the summary screen and near the bottom there are some check boxes in the options section.
Check the one to manually manage.
Now click apply.
If you get a message that this iphone is synced with another computer, the apply will erase what is on the iphone.
The iphone can only sync or be manually managed on one computer at a time.
Hope this helps.

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Cannot Select Music in iTunes

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