Cannot select the "submit crash reports" in the Options-Advanced-General box: the tick in the box is absent on restart

See:
*http://kb.mozillazine.org/Breakpad#Mozilla_Crash_Reporter
You can check if you have write permission for this registry key:
*HKEY_CURRENT_USER\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport

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I have firefox 5 yet it doesn't have the do not track checkbox under options, advanced, general

Under browsing in the general tab, I have check spelling as I type but no do not track option. How come? I want this feature. And my about firefox says that I have 5.0. What's up with this? Thank for your assistance.

Do not expect too much from that setting. Is only makes Firefox send a DNT=1 response to the server via the HTTP headers.
* http://blog.sidstamm.com/2011/01/opting-out-of-behavioral-ads.html
* http://blog.sidstamm.com/2011/01/try-out-do-not-track-http-header.html
* http://browserspy.dk/donottrack.php

Why does the checkmark for "Submit crash reports" in System Defaults always reappear after I remove it?

I keep trying to remove this check, but it always come back on its own.

Thank you for the reply, but none of those suggestions apply/or work. This is only a single preference that's not being saved. There is not a user.js file, but a prefs.js file and there is not an entry for crash reports on/off in it. These seems like a bug in Firefox, as the checkbox for the "Submit crash report" toggles back on the instant the dialog is closed, then reopened. In other words, just this one option is not saved. Any other options are saved when changed.

Unable to submit crash reports

I have just installed FF15.0.1 and have had numerous abrupt closures for no apparent reasons. I select in Tools - Advanced the ' submit crash reports' option and select OK, but when I go back the option is unselected, so, of course, none of my crashes are being reported. Any help would be appreciated.

You can check this registry key with the registry editor and change the value to 1
*HKEY_CURRENT_USER\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport: DWORD value = 0/1
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

Not able to disable submit crash report since the box gets checked automatically.

I uncheck the box of'' submit crash reports'' and click OK. When I check it (Tools - Options), the box is checked again automatically.

Problem fixed -- found info in another thread. Needed to clear the print cache.

Tools/Options/Submit crash reports always is selected. Why?

1. run mozilla
2. select tools
3. select options
4. select advanced
5. uncheck check box "Submit crash reports"
6. select button "OK"

Since I installed Firefox yesterday, I have encountered several instances of what are obviously annoying _bugs_ of this sort. The answer ALWAYS seems to be "There's an Add-On for that!" - when there is even an answer at all.
In my opinion, any browser which is so apparently laden with bugs and is so dysfunctional "out of the box" is simply not ready for prime time...
With all of its flaws, Internet Explorer never seemed so outright *cheesy*, and I'm beginning to wonder just what all the hype from Firefox Fanboys/grrls is all about.
I'm about *THIS* close to uninstalling this farcical attempt at a browser and just putting up with IE's problems. The devil I know is at least professional; this clownware seems to have missed that basic point.

Change Texts on the Submit Expense Report Screen

Hi all,
I've tried to introduce a text using new functionality provided in last upgrade "Change Texts on the Submit Expense Report Screen" in order to be displayed when an expense report is sent for approval, but it doesn't work.
Do you know if this functionality is working? If it is working properly, could you explain me how I have to configure this to display the text?
Thanks in advance for your help.

Hi Héctor,
just checked it in the test system - it works fine. Please note that these settings may be country version spesific. To change the text:
open the fine tuning activity 'Change Texts on Submit Expense Report Screen'
click 'Add Row' in General Use block - new row added and a country version can be selected (if active), this field can be also empty - then the entry is relevant for generic country version. Optionaly provide a description.
click 'Create and Edit Texts'. Here the user can define a disclaimer text per language using 'Add Row' and entering the language as code (EN, DE etc)
at the end of activity save the changes using 'Save and Close'
Depending on country version and logon language the travelelr will see now specific dissclaimer text.
Best regards,
Alexander

Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.

Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.
''Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10
BuildID: 20100914125854
CrashTime: 1290192405
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1287124738
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 422
StartupTime: 1290192405
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.10
This report also contains technical information about the state of the application when it crashed.''
Same thing happens when i click restart.
No difference when i run it in Safe mode. And it won't let me create a new profile either. Is there anyway else i can extract my bookmarks? This is driving me crazy!

Did the crash reporter send any crash reports? 
You can see the crash reports in this folder:
"C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Crash Reports"
See: http://kb.mozillazine.org/Breakpad
See also [[Firefox crashes when you open it]]
Create a new profile as a test to check if your current profile is causing the problems. 
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]] 
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" 
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) 
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox 
If that still causes the same problem then do a clean reinstall and remove the Firefox program folder.
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See:
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Firefox will not open at all. I only get the Mozilla Crash Reporter over and over.

After updating yesterday, Firefox will not open. I repeatedly get the Mozilla Crash Reporter. I've scanned my computer for malware, I've tried to open it in safe mode (it won't), I've completely uninstalled and reinstalled Mozilla, but nothing works. Each time I reinstall, I still get the Mozilla Crash Reporter. The program will not open at all.
I ran my crash ID. Here is the info: bp-eff196eb-ed21-45ee-83c6-e0fc42130123

hello, this crash is caused by Websense Endpoint security software that is running on the system. please try to install all the updates for this program that are available...

I check the send Crash Report box, but it automatically becomes un-checked. why?????

I check the Send Crash Report box, but it won't take... the next time I look, the box has become unchecked.

Do you have DELL Face Recognition ?
That software has been reported to cause this issue.
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

When opening Firefox, all I get is the Mozilla Crash Reporter

Clicking on Firefox icon takes me directly to the Mozilla Crash Reporter. Restarting and exiting have no effect. The "report" has been submitted numerous times with no response - have no crash ID assigned
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.3; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Try a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

I just downloaded Firefox 4 and I run Windows 7 Ultimate and it crashes before it loads up I double click the link and it brings up the "Mozilla Crash Reporter" everytime I try to start it.

Basically I downloaded Firefox 4 when it was a beta and now after it's been released and everytime I double click the shortcut or the direct link in the start menu and it shows my mouse with the loading icon and then it pops up the "Mozilla Crash Reporter" and I've submitted multiple reports and got nothing back and I now can't revert back to pre-4.0 Firefox to even just use it while the problem is rectified.

Your best bet would be to uninstall the BETA and install the actual release, instructions as follows.
* Go to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0] and download a fresh installation file to the desktop. If necessary, download the file with IE8 or 9, but choose to save it to your desktop when you see the prompt.
* Hit '''CTRL+SHIFT+ESC''' to bring up '''Task Manager''', go to the '''Processes '''list and see if you can find '''firefox.exe''' running in there. If you do, right click it and choose "'''Kill Process'''".
* Then go to Add/Remove Programs, scroll down to '''Mozilla Firefox''' and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).
* Then reboot and delete the folder called '''Mozilla Firefox''' at this location: ''C:\Program Files\Mozilla Firefox''
* Finally run the installation file you downloaded to the desktop earlier.
If you prefer to install the previous secure version which is v3.6.16, use the following link, otherwise the procedure is the same: [http://www.mozilla.com/en-US/firefox/all-older.html Download Firefox v3.6.16]

Submit Crash Report option not working in FireFox 7

I am unable to save Submit Crash Reports under Options > Advanced > System Defaults. I am using FireFox 7 and all my plugins are updated.
Again on clicking Get Add-Ons under Options > General > Manage Add-Ons, my FF 7 crashes with no report going to Mozilla as Submit Crash Reports option does not work.
Otherwise my FireFox works fine having resolved by myself earlier crashes posted here on September 24, 2011 on clicking Manage Add-Ons and visiting Yahoo Mail.

I have had this same problem (cannot save "Submit Crash Report" option) since 26 Jun in previous Mac versions. I have tried to submit a Capture Data to Mac tech support (including screen prints) but have been told the tech I was working with is no longer in tech support, and to please do not submit Capture Data.
I don't know how long this has been problem in Mac version, but I only noticed it around 26 June.
Options in my Firefox Tools menu are also missing (I can't remember which ones right now)

Firefox repeatedly says "NOT RESPONDING"...I go into Tools, Options, UNCHECK Submit Crash Reports, but it ALWAYS appears CHECKED...WHAT GIVES???

It doesn't usually CRASH completely, but repeatedly says NOT RESPONDING!!!...why doesn't the dam SUBMIT CRASH REPORT stay UNCHECKED when I repeatedly REMOVE it???

qwerty007 wrote:
Things have taken a turn for the worse! My system won't even boot up at now. I just get a grey screen with the apple logo. If I try restarting with the option key, it beeps and the fans whirl. I phoned an Apple servicer and they said sounds like a new hard disc is needed.
Can you not even start up from your Tiger Install DVD? If so, try running Disk Utilities from the Utilities menu, click on "First Aid", select your boot volume, and then "Repair Disk" If it fixes anything, run it again until it says "The volume … appears to be OK".
Note you should not use your 10.3 Install disk to fix a 10.4 system.
Alternatively, if you can boot into Single User Mode, you could us fsck to attempt a repair of your disk:
Using Disk Utility and fsck to resolve startup issues or perform disk maintenance.
I can't believe my misfortune just from upgrading a couple of softwares, especially after I tried so hard to avoid having to upgrade, and then did my due diligence to unsure compatibility. DO I have any recourse to either of the resellers of the upgrades?
I doubt it (but of course I don't know any US lawyers )

Bad HELP: "submit crash report" no longer an option (3.6.6 linux)

the edit/preferences/generl panel does not contain an option: submit crash reports. HELP screens say it is present "above 3.4.4". False.

You have the Ubuntu build of Firefox which has crash reporting disabled. The official Mozilla build from http://www.mozilla.com/firefox/ does have crash reporting (however it doesn't integrate with your operating system as well).

Cannot select the "submit crash reports" in the Options-Advanced-General box: the tick in the box is absent on restart

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