Cannot send bbm message

Dear All,
I have problem with my z10. I cannot send bbm messages while other functions work just fine. I can receive bbm messages, send/receive email, browsing through internet, whats up and send/receive for group bbm.
I have tried hard reset, reinstall my device, turning on and off wifi, airplane mode but nothing solve the problems.
I have called my provider and they as confused as i am.
I would be gratefull if someone could share to solve this problems.

Hi Pak Irwant
You can read this article and may find some useful information to solve it. I had this issue before and solved.
Useful help links for BBM on BlackBerry
In some cases a BBM message may fail to send and display a red X
http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=239AE5421863F0EA3D685249B329204E?...
Good luck ya.
• Click Likes to appreciate those who helps you
• If your issue solved, mark the best post in your thread as Solution

Similar Messages

Cannot send BBM messages but I can receive them

HI there, All of a sudden I cannot use bbm. I can sometime receive messages but I cannot send them .
The messages do have a check mark but no D or R to tell me that they are delivered of read.
I have rebooted my BB umpteen times and took out the battery, I've even deleted and reinstalled the BBM.
Still no luck. I am using a Bold 9900 on Vodafone India
Could someone let me know what is going on?
Thanks,
Bagga

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I cannot send a message to a non-apple phone and an apple phone in a group message. Both of the names will turn green as though they are non-apple phones, even when one is an apple user.

I cannot send a message to a non-apple phone and an apple phone in a group message. Both of the names will turn green as though they are non-apple phones, even when one is an apple user. I am on iPhone 6. It also happens on my mom's iPhone 5s.

Send messages with your iPhone, iPad, or iPod touch - Apple Support
iOS: Troubleshooting Messages - Apple Support
Send a group message with your iPhone, iPad, or iPod touch - Apple Support

I have an Iphone 3gs and cannot send text messages to my wife. She is the only person that I cannot send or receive messages from. Does anyone know how to correct this?

I have an Iphone 3gs and cannot send text messages to my wife. She is the only person that I cannot send or receive text messages from. Does anyone know how to correct this?

We both have AT&T service. She has an Iphone 4s, I have the 3gs.

Error message: "Cannot send alert message to browser" on Rule Policy

Hi Experts.
Have anybody experience with the error message "Cannot send alert message to browser" on Rule Policies? The condition-check of the rule is working fine. But the error message shown appears in the web UI Similar exception on Complaints Error Message but no answer. Is it possible that the SSL settings are responsible for that error message? Any ideas? Thanks a lot!
Regards
Tobias

Hi Leon,
thanks for you fast response!
- The method "send_alert_message" has thrown following exception
"Exception: An exception (CX_SAM_MESSAGING_EXCEPTION) occurred. Message no. TPDA430."
on that line of code: line 91: sam_sender->send_to_client( message = sam_message ).
I looked inside:
- In the method "_SEND (CL_SAM_SESSION_QUEUE_SENDER)"
line 101: http_client->receive( EXCEPTIONS http_communication_failure = 1 ... )
The sy-subrc will be set to 1.
I looked inside:
- In the method "IF_HTTP_CLIENT~RECEIVE (CL_HTTP_CLIENT)"
line 885: reason = response->get_header_field( 'sap-icmclnterror' ).
Here the "reason" will be set to "Native SSL Error".
Any ideas how to solve this problem?
Thanks a lot.
Regards,
Tobias

Cannot SEND SMS messages on 8130

Here's my story:
1. I upgraded to a Blackberry Pearl 8130 in pink earlier this year. My carrier is Verizon.
2. Recently (say a month ago), a friend sent a text message to me from her new phone. I attempted to text her back, but received a big fat red X indicating that my message did not go through. Specifically, when I open my message, the error says, "Mobile equipment status failed."
3. I went to Verizon. They did something where I think they took me off the network and then put me back on. This did nothing. She wanted to do a hard set on the phone, but I had not backed up my data yet.
4. I went home and backed up my data and went back to Verizone about a week later. I spend over an hour in the store. The gentleman that was helping me was on the phone with someone (presumably technical support) to no avail. He was ready to order me a replacement phone, but after further discussion with tech support, they thought there was an issue with the network, not my phone. I went home with a case number.
5. The very next day Verizon called me. They indicated that it wasn't a network issue and that it was my phone. They were going to send me a replacement.
6. I received my replacement phone a couple of days later. I was anxious to get it set up, but the results have been the same. I have not yet returned to Verizon. I thought I'd try here first to see if anyone had any ideas.
The bottom line:
I CAN send/receive e-mails.
I CAN send a MMS message.
I CAN receive SMS messages.
I CANNOT send SMS messages.
Thank you for any advice you may have.
-Sandra
Solved!
Go to Solution.

Two months later and I finally ..yes FINALLY figured out the SMS issue I previously mentioned on my own out of sheer frustration. I have a Pearl 8130. First ..thanks to everyone for the previous suggestions for resolution here on this board, Google and other areas I've searched many times over however ..none of the suggetions or options worked ..ie, battery pull, *228, calling Alltel tech support many times, going to the Alltel store etc.. you name it I tried it. Guess what? And this is for anyone else who may have had the same problem.. sad to say it was a very simple change in the settings that resolved the "X SMS error 0, Message ID 99" response on every single text (sms) I tried to send.
1.) Click the Call Log icon
2.) Select the menu button (immediate right of the track ball)
3.) Select Options - this will give you a list that begins with "General Options" ..etc
From this list..
4.) Select Smart Dialing
From here you will see an option for "Use "1" for National Dialing"
If it on the default setting of "no" change it to "yes"
Save your selection as normal and you should be good to go.
The funny thing in all of this ..I was recently in Southern California (I live in Arizona) and while there I had absolutely no trouble whatsoever sending or receiving. Upon my return to AZ the problem resurfaced and I have to admit that after 7yrs with Alltel (soon to be Verizon) I am truly disappointed with tech support for the very first time. A simple default setting needed to be changed ~sigh~
Hope this works for anyone else who is having issues ..specifically Alltel/Verizon.

Cannot send text messages

HI
Starting 10 days ago, I cannot send text messages. i can still receive text messages.
I tested my phone with a colleague who has an iphone. He receives a record that I am texting him but the message is null. I also texted a family member on her Android phone and she gets nothing.
Here's what I have done:
1. I did a hard reset twice. I removed the battery and even the SIM card in the process.
2. Soft reset once using the Alt, **bleep**, Del key.
3. Checked if my BB had the latest sotfware. It did It currently has OS 6 with bundle 2647.
4. Wind Mobile Canada has reset my PIN
5. I re-registered my phone as guided by the Wind Mobile tech support. I got an email from BB saying "Your handheld has been registered with the wireless network".
What else could I try?
Thanks

Click on TEXT MESSAGES icon.
Go to BB Menu and Click OPTIONS
Sroll down to "Data Coding"
Choose "7 bit"

CANNOT send SMS messages with ADDRESS BOOK on POWERBOOK using iPHONE

I cannot send SMS messages with my address book or dial phone numbers using my Powerbook via the iPHONE.
Previously, with my Sony Ericson phone, I could do both. It's very useful, when you are at your laptop, to use your computer keyboard to send SMS text messages back and forth rather than using the clumsy small keys on a phone.
Can someone help?
Is there something I am missing?
Message was edited by: Host

You are not missing something here and no one here can help you. This is not an included Bluetooth profile with the iPhone at the present time anyway.
If you purchased your iPhone within the last 14 days, you can return it for credit less a 10% restocking fee and if not, here is Apple's feedback link for the iPhone.
http://www.apple.com/feedback/iphone.html

I just purchased a note 3. Everything works well except I cannot send text messages. I can receive them, but I get an error message when I try to send them

Can anyone tell me why I cannot send text messages on my note 3? I can receive them, but when I attempt to send them I get an error message unable to send . . . It's a brand new phone.

Congratulations on your new phone, Nonaleigh.
We would love to get to the bottom of your message mystery.
I'm guessing you are getting the error for all messages you attempt to send, is that correct?
What type of phone did you upgrade from? We ask because if you have switched from an Apple device (e.g., iPhone) to a non-Apple device (e.g., Android, Blackberry, etc.) and previously used the iMessage service, you may experience issues sending/receiving SMS/MMS messages with Apple device users. You need to deactivate the iMessage service within your Apple account to restore normal SMS/MMS functionality.
TamaraH_VZW
Follow us on Twitter @VZWSupport

I saved images from an imessage. now when I open Imessage, the pictures will not go away. When I press "done" the pictures remain. Cannot send a message

I saved images from an imessage. Now when I open Imessage, the pictures are displayed on the screen. When I click on "done" the images do not go away.
Therefore, I cannot send a message.

Quit the app completely and try again. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Or try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I cannot send any message, on my Outlook Microsoft: Mac 2011. Thr following message appears. What shall I do? If your IP is a dynamic one (ADSL or dial-up, for instance) please reconfigure your outgoing settings to use your ISP server. (

I cannot send any message, on my Outlook Microsoft: Mac 2011. Thr following message appears. What shall I do?
My connection with Internet is fine, and I can receive messages, only cannot send.
"If your IP is a dynamic one (ADSL or dial-up, for instance) please reconfigure your outgoing settings to use your ISP server."
Best regards

See if your e-mail provider uses any different ports for SMTP, such at 25, 465 or 587.
if you're using Gmail, then port 587 will work with authentication set.

TS2755 I cannot send text messages form my 4S iphone to other cell phones.

I cannot send text messages to other cell phones. Only iPhones accept the messages.

check to see if you have SMS turned on in the message settings.
IF that doesn't help contact your phone carrier as they handle messaging and see if they can help resolve the issue.

HT201406 I cannot send text messages to anyone but iphone users. How do I fix this??

I cannot send text messages to anyone but iphone users. How do I fix that??

The first thing you should do is contact your carrier and make sure that your account is properly provisioned to send text messages.

Cannot send text messages on N6120c

i cannot send text messages. There is a message saying your memory is full.. i deleted all my inbox, outbox and sent messages, however,still i cannot send text messages. what do i have to do? please help...

try out a different SIM card, if it works then do a hard reset. *#7370#.
cheers

Cannot send text messages to Verizon customers

Hi
I cannot send text messages to other verizon customers but can send to non vz. This has been happening since last night. Is there an update I need to perform? I have an iPhone 6 plus. Thanks

Hi
Thank you for your message. It seems like it is certain Verizon iPhone users. I did not download any new apps or perform any software updates on my iPhone. The ppl I could send text messages to were non VZ non iPhone users. Today I can only send to some iPhone users. They also had error messages sending text messages to me but not to my daughters iPhone (we r on a VZ family plan). Do I need to perform an update like *228 or something like that? Thank you!
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

Cannot send bbm message

Similar Messages

Maybe you are looking for