Cannot send BBM messages but I can receive them

HI there, All of a sudden I cannot use bbm. I can sometime receive messages but I cannot send them .
The messages do have a check mark but no D or R to tell me that they are delivered of read.
I have rebooted my BB umpteen times and took out the battery, I've even deleted and reinstalled the BBM.
Still no luck. I am using a Bold 9900 on Vodafone India
Could someone let me know what is going on?
Thanks, 
Bagga

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Why won't my phone send text messages but I can receive them?

    I have the iphone 5 and I updated my phone to the ios7. Within the past few days I have not been able to send text messages as imessages but I can receive them. When I try to send a message it will freeze at 95% and it wont go through. I even have 5 bars and I am connected to wifi when I send them. I reset my network settings but there was no change. Is there a way to fix this? A few of my friends have also expereinced this problem.

    From my original reply, "Why did you change your SIM card?" Did you change carriers, was there a problem with the original SIM, did you change plans?
    The iPhone has no settings for SMS. SMS is a carrier feature, call them back and have them check the provisioning on your account. If this SIM change caused the problem, it has nothing to do with the phone.

  • I just purchased a note 3.  Everything works well except I cannot send text messages.  I can receive them, but I get an error message when I try to send them

    Can anyone tell me why I cannot send text messages on my note 3?   I can receive them, but when I attempt to send them I get an error message unable to send . . .  It's a brand new phone.

        Congratulations on your new phone, Nonaleigh.
    We would love to get to the bottom of your message mystery.
    I'm guessing you are getting the error for all messages you attempt to send, is that correct?
    What type of phone did you upgrade from? We ask because if you have switched from an Apple device (e.g., iPhone) to a non-Apple device (e.g., Android, Blackberry, etc.) and previously used the iMessage service, you may experience issues sending/receiving SMS/MMS messages with Apple device users. You need to deactivate the iMessage service within your Apple account to restore normal SMS/MMS functionality.
    TamaraH_VZW
    Follow us on Twitter @VZWSupport 

  • My iPhone won't send email messages - but it can receive them!

    If, following a password change on you AOL account, you find your iPhone will no longer transmit/send out email messages, but can still receive them, it's a quirk of the system . . . but you can fix it easily.  Here's the why and how:
    Transmit problems after you change password for AOL.  This would be no problem except that the iPad and iPhone allow you to alter only the incoming email password 'manually' (to match up with AOL), but won't allow you to change the password for "SMTP" sending of email, i.e., outgoing messages.  Of course, if you can't update BOTH to your new AOL password, it means you can only receive emails; not send.  Thus, to update both receiving and sending, you have to REINSTALL AOL:   Here's how:
    (a) in Settings, select Mail, Contacts & Calendars,
    (b) under Accounts, select AOL (if you only have AOL on that device, it will automatically be pre-selected)
    (c) With you AOL email address in the "Account" line, select "Delete Account" and confirm,
    (d) once deleted, go ahead and perform a "soft shutdown" of the iPhone:  hold down the "off" button of the iPad/iPhone to shut down the whole system, then turn it back on a minute or so later by holding down the "on/off" button for a couple of seconds until you see the white Apple, giving the system time to restore to a normal desktop, then . . .
    (e) go back to Utilities :: Mail, Contacts, Calendars :: under Accounts select "Add Account" and follow instructions (not hard),
    (f) once that's all done, go back and look at your AOL account and be sure the "SMTP" part is turned "ON" with the green toggle switch.    The new account will be ready to use immediately, with the new password working for sending and receiving emails.
    (g) send yourself a "test message" to confirm that it transmits and is also received with no error messages.

    TThe issue is with your email account charter, especially if the error message states the your outgoing mail server is wrong.  not an issue with your phone, software or Apple.

  • I can't send messages but I can receive them

    I can't send messages but I can receive them, is it an iOS 7.0.3 issue or Verizon Wireless? Also not receiving data

    Hey Bonaccio,
    Thanks for the question. I understand you are experiencing issues with Messages on your iPhone 5. The following resource may help to resolve your issue:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    I also understand you are experiencing issues with your cellular data connection. These two issues may be related, so definitely give the steps in this article a go:
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/TS3780
    Follow the instructions below for assistance with troubleshooting cellular data issues on your iPhone. After performing each step, please test to see if the issue is resolved.
    1. Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
    2. Restart your iPhone.
    3. Ensure that your software is up to date:
              - Check for a Carrier Settings Update. Tap Settings > General > About.
              - Check for an iOS Software Update. Tap Settings > General > Software Update. Note: Some updates may require a Wi-Fi connection.
    4. Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
    5. If your SIM card has SIM PIN enabled, try toggling it off: Tap Settings > Phone > SIM PIN.
    6. Try another location. If a different location works, but the original location still does not, contact your carrier to report the issue.
    7. Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
    8. Restore the iPhone as new.
    9. Contact your carrier to:
              - Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
              - Verify that there are no account-related blocks.
              - Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.
    If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare to troubleshoot further.
    Thanks,
    Matt M.

  • I can't send Comcast emails but I can receive them. What is wrong?

    I can't send Comcast emails but i can receive them What is wrong?

    Most email providers have two servers for email. There is an incoming mail server and an outgoing mail server. Check your email account on your device to make sure you have entered the correct address for the outgoing mail server. Also check to make sure you have a user name and password entered even if it says its optional. Make sure the user name and password are correct.

  • My phone can send text messages but won't receive them.

    ItI

    My fiancé and I are also having this issue. He has a droid X and I have the lg env 3. We can send texts but don't get texts until about 2 hours after they are sent to us. However.. We can speed up the process by sporadically making phone calls.. If we suspect someone has replied to our texts.. If we call each other or voicemail or wherever.. It pushes the texts through whatever is holding them back and we can then receive them. We have full bars and I did shut off my phone, take out the battery and then put it back in and turn it on. Hopefully you can help?

  • Can't send pictures with Messages, but I can receive them.

    While chatting with a friend I was trying to send him a picture using the native Mountain Lion chat client Messages.
    If he sends me a picture I first see a large grey rectangle with a progress indicator which gets replaced by the sent picture once it finished loading.
    If I try to send a picture it appears in the chat immediately but then gets replaced by the file name. He only sees the file name the whole time.
    Both of us have Mountain Lion installed and use Messages with firewalls disabled.
    We both have a googletalk account and were using that as our Jabber Messages account.
    Audiochat and Videochat works without problems. Text messaging works without problems.
    The only issue is me not being able to send pictures using Messages, no matter if I drag the picture into the client with finder or with iPhoto.
    Is Messages using any special ports that need to get routed through?

    HI,
    Both of you should use the Window Menu to open the File Transfer Window.
    You may list the item as "Failed"
    Uploaded with Skitch!
    The other end may say "Waiting".
    If they do say "waiting" then your Buddy should open Activity Monitor (Applications/Utilities) and find the IMTransferAgent and Quit it from inside Activity Monitor
    The four lower items were testing between a Jabber account and  a Google ID  ( File appears twice as the "To" and "From" in this case)
    I do find my Google account tends to be the most unreliable in File Transfers or Pics-in-Chats
    8:50 PM      Monday; September 17, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • I am able to send text messages but im not receiving them

    So bought my phone today and Im not too sure if im missing something but I have had people texting me and not receiving any of them but they are getting my messages.  I have also received messages from telus so dont understand why im not getting messages from friends.  Can anyone help :-(

    Also take a look at this article:
    TS2755 iOS: Troubleshooting Messages
    Under the section, If you still can't send or recieve SMS or MMS messages.
    Which also has a link to the iPhone Troubleshooting Assistant for Calls and Connection Issues:
    http://www.apple.com/support/iphone/assistant/calls/

  • My email isn't working on iOS 7, saying that my password is wrong when it is correct, I now can't send any emails but I can receive them and when I do I get three lots of them

    My email isn't working on iOS 7, it is saying that my password is wrong when it is correct, I retype it in settings and try again it still says it is wrong, although I can revive emails but when I do I get three of the same thing and I can't send any emails, this all started when I downloaded iOS 7.

    Hello,
    Actually i also had changed my gmail password like to the above. Andyour recommendation seems to be the same to rebooting iPod touch, which didn't work for me when i had the same gmail problem with the incorrect password error in the continuous manner. However the problem has gone when i removed the gmail account so as to create the same one.
    Thanks
    YH Kwon

  • WHy does my iphone 4 say my hotmail password and username is wrong when trying to send emails. But i can receive them?

    What the title says.. i have tried restarting phone, I have tried doing the google thing and the 2step verification. I dont know what to do?

    is it the default email sending client?
    are you using exchange (if not then you should change to do so)
    or are you using pop3 (if so change to exchange)

  • TS3274 how come all of a sudden, I cannot send/receive messages, but I can receive e-mails in my Ipad?

    HOW COME I CANNOT /SEND RECEIVE MESSAGES, BUT I CAN RECEIVE EMAIL?

    Sending and receiving messages has absolutely no relation at all to sending and receiving email.
    Your iPad is not a cellular telephone.  It cannot send or receive SMS text messages.  It can only send or receive iMessages, which are messages to/from other Apple devices (only) on a WiFi or a cellular network that supports iMessage.

  • When I send a text message to a friends phone I get a Not Delivered message but I can receive his message

    When I send a text message to a friends phone I get a Not Delivered message but I can receive his message

    Hello dgantz,
    The following article provides information and steps that can help get Messages working correctly.
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Cheers,
    Allen

  • My phone tells me my messages have sent but actually the people im sending them to arent getting it but i can receive them how do i fix this?

    my phone tells me my messages have sent but actually the people im sending them to arent getting it but i can receive them how do i fix this?

    are they SMS or iMessages?

  • I cannot send emails from my btconnect email address on my ipod touch but I can receive them?

    I cannto send emails from my btconnect email account on my ipod touch but I can receive them?!

    For IPod Touch, using WiFi, the answer is:
    BTConnect SMTP server doesn't accept password authentication.
    So, outgoing server just needs to be setup as follows:
    Host Name: smtp.btconnect.com
    User Name:
    Password:
    Use SSL: Off
    Authentication:
    Server Port: 25
    Leave username, password & authentication blank.

Maybe you are looking for

  • MacMini white Pixels

    Hallo everyone, I am having a problem with my Mac Mini. When I start it up normally I have a lot of white pixels on my display. When I start it up in Safe Boot everything is normal. I already changed the RAM, installed OS Tiger new, reseted the smc.

  • Finding contents of folder on a local page

    Im making a program that gets the contents of a folder, pickes out the image files and allows them to be viewed on a web page in an applet, i am trying to make it so that the person using it can easily change the images by just adding or removing ima

  • I type a word in a search engine, and another word appears?

    I was searching for a particular file, on several file search engines. I typed in "Jasmine," but the search results on every search engine showed as if I searched for "Blank e". Sites were like filestube.com, filetram, etc. Same thing happens if I op

  • Installing Master collections cs 5.5, the Photoshop failed to install twice and why?

    installing Master collections cs 5.5, the Photoshop failed to install twice and why?

  • Help with recording fuzzy guitars

    I've recored a few tracks with Garageband over the past 2 months that I have had my imac. And apart from disappearing guitars on one track, the experience hasn't been to bad. Now I'm looking for a heavier sound for some of my tracks but I can't seem