Cannot send e-mail using webmail or Thunderbird

Since I was instructed to change my account password and walked through the person with a customer service rep a few weeks ago, I have been unable to send e-mail using Thunderbird. Now, for the last week, I have been unable to send e-mail through Verizon Online (webmail). I seem to be receiving e-mail normally online. Also, I have 3 subaccounts that are working normally.
Any suggestions (other than the ones on the support website--I've followed all those suggestions and changed all those setting, but nothing has worked) would be appreciated. Thanks!

beakersgirl13 wrote:
Since I was instructed to change my account password and walked through the person with a customer service rep a few weeks ago, I have been unable to send e-mail using Thunderbird. Now, for the last week, I have been unable to send e-mail through Verizon Online (webmail). I seem to be receiving e-mail normally online. Also, I have 3 subaccounts that are working normally.
Any suggestions (other than the ones on the support website--I've followed all those suggestions and changed all those setting, but nothing has worked) would be appreciated. Thanks!
What error are you getting when attempting to send through webmail?
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