Cannot send E-Mail with new BT Mail ...

I have just been converted to BT Mail and have had various problems, most of which
seem to be related to having to link my E-Mail address to a My BT ID.
I can now use the BT Mail webmail application but only to read e-mails.
As soon as I attempt to reply or forward an e-mail I get a small dialog box pop up
saying "connection lost". This is *NOT* true, I still have an active internet connection.
I seem to get dropped out of the wemail application but I still have internet access
and if I click on the mail icon on the main BT page I get straight back into webmail.
This is my main e-mail address and this was the one I had greatest problems with
when trying to link to a BT ID. It almost looks as if the link between the email and
the BT ID is not setup correctly and I can only use BT Mail in what appears to read-only
mode.
Has anyone else seen this yet and what steps can I take to resolve it ?
Thank you.
Solved!
Go to Solution.

Hi headcrash and welcome.
I think we'll need to take a closer look at this for you. Can you drop me an email with the details. You'll find the "contact us" form in the about me section of my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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I know this question is a few years old now, but I recently found myself having the exact same issues;
Using my iphone or ipad at home created no problems at all, but I couldn't send e mails when away from my home network.
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Date: Mon, 15 Oct 2012 23:18:46 -0600
From: [email protected]
To: (removed personal email address as per Verizon Wireless Terms of Service)
Subject: Re: Cannot send an MMS with Samsung Galaxy III - Re: Cannot send an MMS with Samsung Galaxy III
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Start a new discussion in Samsung Galaxy S III by email or at Verizon Wireless Community
(deleted personal/private information)
Message was edited by: Verizon Moderator (M)

Cannot send E-Mail with new BT Mail ...

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