Cannot Send E-mails form Blackberry Curve 8330

THis morning, I moved my Blackberry Curve 8330 from using the desktop redirector to now using the Enterprise Server version 5 on a Microsoft Exchange server. I have done this with 8 other blackberries as well. Every blackberry except mine is able to send e-mail messages from their blackberries after the move except mine. Everytime I try to send a message, I get the red X.
Does anyone have any ideas on how to resolve this issue?

Can you open the message and scroll up and see if there is an error in the message header?
It sounds like you may have a send as permission error or are not permitted for BES acces on your data plan.
Are you the domain admin? do you have domain admin rights on your AD Account?
If so remove yourself from the domain admin group and create a vanialla account for doing the admin tasks.
Chesk the send as permissions are set and try again.
Also check with your carrier and see if you are provisioned for Blackberry Prosumer (BIS), BlackBerry Enterprose (BES) or BlackBerry Enterprise Plus (BES+).
If your only BIS you'll get the red x if your trying to send and activated against a BES.

Similar Messages

Blackberry curve 8330/ How to use as Modem

Hello Everyone! Please, I desperately need your help. I would like to use my blackberry curve 8330, as a modem for my laptop pc. Can it be done? If so; how? If it cannot be done can you let me know that as well. Thank You all very much! I wait to hear from someone

from http://docs.blackberry.com
Bluetooth profiles
Depending on your BlackBerry® device model and wireless network, some profiles might not be supported.
A/V Remote Control (AVRCP): This profile allows you to use the buttons on a Bluetooth enabled headset to perform actions such as adjusting the volume or playing the next or previous media file on your BlackBerry device. Data Transfer: This service allows you to connect your BlackBerry device to Bluetooth enabled devices that support the transfer of data such as media files.
Desktop Connectivity: This service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you can synchronize your organizer data.
Dial-Up Networking (DUN): This profile allows you to use your BlackBerry device as a modem when it is connected to a Bluetooth enabled computer that is running BlackBerry Desktop Software.
Handsfree (HFP): This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets and car kits that support the Handsfree profile.
Headset (HSP): This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets that support the Headset profile.
Serial Port Profile: This profile allows you to connect your BlackBerry device to Bluetooth enabled devices that support desktop connectivity, wireless bypass, and data transfer.
SIM Access: If your BlackBerry device uses a SIM card, this profile allows you to use a Bluetooth enabled car kit to control the SIM card on your BlackBerry device so that you can make and receive calls using the car kit. When you use this feature, data services (browser service, email messaging, PIN messaging, and MMS messaging) are not available on your device, and phone services are accessible only through the car kit. Before you can use this feature, you might need to enter a 16-digit alphanumeric code, generated by the car kit, on your BlackBerry device.
Wireless Bypass: This service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network. To use this service, your email account must use a BlackBerry® Enterprise Server.

BlackBerry Curve 8330 Media Card Problem

I just bought a BlackBerry Curve 8330 from amazon and activated it. Everything works perfectly except when I put a formatted media card into the device it says in options>media card: A media card is not presently inserted in the device. I have tried everything, the battery pull, reformatting the card, reformatting the O.S. and nothing seems to work. I have tried 2 different media cards in this device, a 1gb one and a 2gb one and both don't work. I tried them in other phones and they work perfectly. I would greatly appreciate some support. Also, could I send the phone into Verizon or take it to a Verizon store for repairs even though I bought it online?

OK, try this with the Media Card in the device:
(you cannot "hide" the entire Media Card, you can hide subfolders)
So, open the Media icon > press the Menu key > Explore.
Navigate to the Media Card > BlackBerry > Pictures.
Press the Menu key there > Properties, can you UNcheck the "hidden" property?
If it is grey and uncheckable, it is an empty box, or checked?
Can you see ANYthing in the pictures folder?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Google Maps no longer works for my Verizon Blackberry Curve 8330. What is wrong with Google???

For the past 11 months, Google Maps and Gmail have worked wonderfully with my Verizon Blackberry Curve 8330. Tonight, all of it stopped working. I tried to load Google Maps and failed. Kept getting the error message "Network Unavailable, blah blah blah". I tried restarting the phone, removing and reinserting the battery, until I finally uninstalled Google Maps. Now when I point my browser (OperaMini) to m.google.com to download and reinstall Google Maps, it says "Sorry the Google Maps application does not work on your 8330." This makes NO sense. Why would Google suddenly remove support for my phone? Is there a work around? Before uninstalled, I tried all sorts of tricks with editing permissions to no avail.
Also, Gmail is refusing to check mail, occasionally saying that a data connection is needed. That also makes NO sense as I have great phone reception.
My internet (OperaMini) and normal calling and texting capabilities are unaffected.
In conclusion: Is there ANY WAY to get these Google applications to reinstall and work on my phone? Or has Google screwed me over? Any help would be tremendously appreciated!
Thanks,
Hyun
Solved!
Go to Solution.

Yes there are some issues with data connection with all carriers.
Major outage!
So grab a favorite beverage and wait it out.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

When I am on my home wifi I can send e-mail. When I am not on my home e-mail but on a wifi network or using the 3g network I cannot send e-mail. HELP HOW TO FIX.

When I am on my home wifi I can send e-mail. When I am not on my home e-mail but on a wifi network or using the 3g network I cannot send e-mail. HELP HOW TO FIX.

I know this question is a few years old now, but I recently found myself having the exact same issues;
Using my iphone or ipad at home created no problems at all, but I couldn't send e mails when away from my home network.
I recently switched broadband supplier at home and set up a new e mail address, then my problems began!
I openly admit I'm not great with technology and, to be honest, some of the answers provided on these forums confuse me more than the questions!
But this worked for me:
I went along the lines that the fault wasn't with my idevice but possibly with the broadband provider (in my case Plusnet) so I contacted their customer support.
They referred me to the set up process shown below;
From your home screen press Settings.
From the setting menu, choose Mail, Contacts, Calendars followed by Add Account…
From the Add Account… menu choose Other.
Fill in your Full Name, Email Address, Password and Description and press Next.If you need help with these, there's more detail underneath the screenshot.
Full name: Enter your name (or the name you'd like people to see when you send them email)
Email Address: Enter the address you're setting up, this could be a Plusnet address ([email protected]) or a hosted domain address ([email protected])
Password: Enter the password for your email address (I don't know what this is)
Description: Enter a useful description of the email address you're setting up (e.g. Mum's email). You can put whatever you want here
Press Next to continue.
More settings will appear. Some will already be filled in.Enter the Incoming and Outgoing Mail Server details and press Next. If you need help with these, there's more detail underneath the screenshot.
IMAP/POP This will default to IMAP - it's up to you which one you want to use (I don't know what to choose)
Incoming Mail Server settings
Host Name: For IMAP this is imap.plus.net - for POP, this is mail.plus.net
User Name & Password: Enter the username and password for the email address you're setting up (I don't know what these are)
Outgoing Mail Server settings
Host Name: relay.plus.net
User Name & Password: These are optional, but if you want to send mail while on the move (e.g. while connected to mobile or wireless networks), we recommend filling these in.Enter the username and password for the email address you're setting up (I don't know what these are)
When you're finished, press Next.
If the box shown below appears, press Yes (you may need to do this twice).
After a minute or two, your email address will be set up and ready to use.If you chose IMAP when setting up you’ll be able to choose whether you want to use Notes (if you chose POP you’ll be taken back to the settings screen from step 2). Press Save when you’re done.
That's all you need to do. To start checking your email, go back to your home screen and press Mail.
Now I fully understand that it may be different for each broadband provider but the processes must be similar.
The key appears to be in setting up the outgoing message server settings in step 5. Where it says "optional, but if you want to send mail while on the move (e.g. while connected to mobile or wireless networks), we recommend filling these in.
http://www.plus.net/support/email/setup/ios-setup.shtml#pagetop
Where it says "we recommend" I think it should read "you must fill these in"
I went back to Settings - Mail,Contacts, Calenders - click on the offending account and click on the account shown.
Under OUTGOING MAIL SERVER click on the server, in my case relay.plus.net, and click again to show the details. make sure you enter your user name and password and after a few seconds the account will verify and show a load of ticks.
I tried this on my phone this morning while on 3G only. I sent an email to another of my addresses and immediately got the response that the message couldn't be sent as the recipient was rejected and the message had been placed in my Outbox. I followed the above steps and immediately heard the satisfying "whoosh" as my mail was sent. 10 seconds later another satisying beep as my e mail arrived at my alternate account.
Hope this helps anyone else with a similar problem.

Looking for info on Blackberry Curve 8330

Hello,
I'm new here, but I have a question. I'm looking seriously at upgrading from the my LG enV phone to a Blackberry Curve 8330. My quesiton is, is it true that you can not use the phone for calls, web surfing or email while it is charging? Other than that it seems like a wonderful phone.
Thanks for any help.
George
Solved!
Go to Solution.

pickerman wrote:
My quesiton is, is it true that you can not use the phone for calls, web surfing or email while it is charging? Other than that it seems like a wonderful phone.
eh? No, that is not true.
While charging either to a wall outlet, automobile charger or the USB cable to the PC, the device is perfectly usable for ALL functions.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 8330 Email Help (MS Exchange)

I am currnetly working on the Blackberry Curve 8330. I need to configure this phone to work with Microsoft Exchange. I need to somehow access the advanced settings of the phone so i can put in the IP address of the Server, so i can receive emails from the Exchange.
If anybody had any ideas please let me know.
Thanks
Solved!
Go to Solution.

Hi and Welcome to the Forums!
If you are attempting to configure it for BES, then I suggest seeing your BES admins as they control the activation process.
If you are attempting to use your firm's internet-facing OWA and use BIS, then use these instructions:
KB03133 How to associate a Microsoft Outlook Web Access email account with a BlackBerry Internet Service account
If you have some other configuration, please let us know what it is so that we can guide you better.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Can't sync blackberry curve 8330 to entourage 2008 on imac using pocketmac

I have a brand new iMac so I'm new to the blackberry/mac communication issues. I have received 3 different error messages. First, "The application PocketMac Sync Manager quit unexpectedly". Second, "error 1 skipping" and current "the application ERim contacts/Notes/Calendar quit unexpectedly." Library not loaded, reason: image not found. I have tried the following:
- Installed and uninstalled PocketMac 4.1.25 software & drivers TWICE
- Sent to trash and emptied blackberry USB file extensions from the library
- Changed auto enable mass storage mode when connected to "yes"
iMac OS X 10.5 Leopard with Entourage 2008
Verizon blackberry curve 8330 v 4.5
Please help!

I'm having the exact same problem!

Calendars for Blackberry Curve 8330......

Ohhh please help me!!!! I just bought the Verizon Blackberry Curve 8330. I a coming from a Palm Treo 700P. I love the Curve but I do not want to have to use outlook. Anyone who used Palm knows you could have multiple calendars and on both the Pam and Computer. I have all my dads medical, appointments, my cancer appointments and both of our lives on my Palm. When Verizon Synchronized it only the phone #'s came through and nothing for the calendar. I am now having to carry my palm treo for the personal information, drug histories, appointments, etc. Does anyone know of a program with the Calendar for both the desktop and the blackberry that I can download that will synch to each other or have any other ideas on what I can do? I would so appreciate it. Thank you so very much for any help.
Suzanne

Ohhh please help me!!!! I just bought the Verizon Blackberry Curve 8330. I a coming from a Palm Treo 700P. I love the Curve but I do not want to have to use outlook. Anyone who used Palm knows you could have multiple calendars and on both the Pam and Computer. I have all my dads medical, appointments, my cancer appointments and both of our lives on my Palm. When Verizon Synchronized it only the phone #'s came through and nothing for the calendar. I am now having to carry my palm treo for the personal information, drug histories, appointments, etc. Does anyone know of a program with the Calendar for both the desktop and the blackberry that I can download that will synch to each other or have any other ideas on what I can do? I would so appreciate it. Thank you so very much for any help.
Suzanne

Computer AND Device manger won't recognize Blackberry Curve 8330. .PLEASE Help

I have tried so many different things. . I am at the end of my rope. My computer AND the Device Manager won't recognize my Blackberry Curve 8330 anymore. It use to but then Sprint had me to do a hard reset and it hasn't done it since. I am running Vista. I have downloaded all different versions of the Desktop Manager, Blackberry Drivers etc. I know that the USB works because it recognizes other devices. Plus when I plug the blackberry in, the little plug shows up for about five seconds and disappears. Plus when I unplug it and the blackberry screen is dark, it lights up so something is being recognized somewhere. This is frustrating because I don't have my contacts backed up and I am trying not to do a hard reset to lose them again. I have tried this on two different computers running Vista and the other XP. I get the same result with both. I don't know what happened to make both stop recognizing my blackberry. Any assistance would be greatly appreciated.

please read this article from the public knowledge base :
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15486
Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

BlackBerry Curve 8330 won't boot, LED blinks and hourglass spins

I bought this pink BlackBerry Curve 8330 in December of 2008. It has worked perfectly since and I've never gotten it wet. It's been dropped 4-5 times, but never from more than 3 feet.
This afternoon, in the middle of writing a text, it suddenly powered off and the red LED light came on like it does when it is turning back on. It went off, the screen stayed black, then a few seconds later the screen turned on with an hourglass spinning for about five seconds, then the light turns off and everything goes black again for a few seconds, then the LED light comes on again and the cycle is repeated. It did this five times before I had to put it away as we drove home. When I got home, it had finally booted the whole way, but the battery was so low the radio was off, so I plugged it into the USB charger on my desktop computer.
When I came back later, the phone had stopped charging and was on a black screen with the LED light on, just like earlier. It went through this cycle a few times.
I pulled the battery and put it back in, same thing happened. Black screen, white screen with hourglass, black screen.
I plugged it back into the USB charger and as I type this, the little psycho has booted completely and it shows that it is charging.
Device info
Your carrier: Telus Mobility
Model info and OS version: v4.5.0.186 (Platform 3.4.0.59)
Apps and free space
File free before and after a battery remove/replace.: 28042909 bytes / same
Did a battery pull fix your issue? No
Apps installed and their version if possible.: Too many to type out right now, but the latest ones to be updated were SocialScope Lite v0.9.6.20, BlackBerry Messenger 5.0.2.12 (both updated automatically)
BT device model/version (you will have to look at the BT device): No bluetooth (hope that's what BT stands for)
How can I fix this so it doesn't keep happening? Thanks so much in advance.

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HT4623 i cannot send e-mails from optonline from my iphone 4s

I cannot send e-mails from my iphone 4s any ideas as I have verified the set up with optonline and everything seems correct

can you be a little more specific - what happens when you send the mail? error msg?

Cannot send from mail

I am using 10.4.7 and i cannot send any mail from mail program. No problem sending with Entourage (settings are the same). Also, when I type in a message in Mail, as soon as i type a space, i cannot add anything after that - strange.
G5 Dual Mac OS X (10.4.7)

This problem in Mail is usually caused by some Launch Services cache or preferences corruption. The following article describes how to manually reset Launch Services -- the notes at the bottom of the article also provide information about the side effects of deleting each of the files involved:
Resetting Launch Services
If you prefer using a cache cleaning utility instead of following the manual procedure described in the previous article, this other article provides links to some utilities that can be used for troubleshooting and cache cleaning:
Resolving Disk, Permission, and Cache Corruption
It seems that the most appropriate utility for solving this particular problem is Tiger Cache Cleaner, but you may also want to consider other utilities, such as OnyX, or Cache Out X, which are free. Whatever utility you choose, be sure to read this first:
Side effects of System cache cleaning
As an example, this is how you should proceed with OnyX:
1. Quit all applications.
2. Launch OnyX and enter your administrator password.
3. Click Maintenance. In the Reset section, check LaunchServices database.
4. You may uncheck any other pre-checked options if you wish.
5. Click the Execute button.
6. Restart the computer.
7. If the problem persists, try again checking the Links between documents and applications option in step 3 instead.

TS2755 since updating to ios7 I can receive e-mails, but cannot send e-mails from my phone

since updating to ios7 I can receive e-mails but cannot send e-mails from my phone

Hi there ritawilk,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W.

Cannot send AOL mail

Hi, I am an AOL user at home on Mac PC, on my IPAD and on my IPhone. Recently I cannot send AOL mail, but can receive it just fine. I get an error message which states no password provided, and to go to account settings and eneter a password, when I do this, my passowrd is infact entered, so I reentered to double check, same issue. I have deleted the account and reinstalled, same issue. An help from is appreciated.

Please try the steps described in Mac OS X 10.5: Can receive email, but not send email - Apple Support

Cannot Send E-mails form Blackberry Curve 8330

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