Cannot send email after update on iphone 5

cannot send email from one account after update,  states my password and/or user name incorrect.  I have it written down,it's not incorrect.

After the iOS 7 update, in order to send email from my iPhone5 and my daughters (also from our iPads) I had do follow Apples reset instructions. Hold the HOME buttton and the START/AWAKE button until your device restarts and you see the Apple logo when your device restarts. You do not have to swipe the message bar which shows up sometimes as your iPhone is shutting down. Sadly to say, but on my daughters iPhone 5, I had to do this 5 times.
If you live near an Apple store, make them do it so that someone at Apple will send a fix for other people. I looked for a simple way to contact Apple and there is none. There is a series of prompts and links that are time consuming to be able to reach support about even a simple problem.

Similar Messages

  • TS3899 I can't send email after updating my iphone 4. Did not change password.  What can I do to fix this?

    I just update my iphone 4.  I did not change my password. I can get emails but cannot send them.  How can I fix this?

    Victoria
    You need to delete the Yahoo account and reset it up.  I just did this for an iPhone running yahoo in my house.
    Settings
    > Mail Contacts etc
    > Select Yahoo account
    > Delete account
    Settings
    >Mail, Contacts etc
    > Add account
    > Select yahoo
    ...  add email address, password etc
    Cheers

  • I can't send emails after updating my iphone 5 today, i'm with talktalk, i can recieve emails and my wifi is working fine

    I updated my iphone 5 today to ios7.1 and now i can't send emails. I can recieve mail, . I'm with Talktalk, and the wifi etc is working fine.
    the message i'm getting is The connection to the outgoing server 'smtp.talktalk.net' failed. I've tried turning my phone off and back on again but no change, Any suggestions? thanks

    Thanks Allan , I deleted and re installed my email account and it seems to have worked. Brilliant phew!

  • Has anybody experienced missing sent emails after updating their iPhone to IOS 5.0?  Mail composed on phone appears to send but is never delivered nor does it show in sent items. Using Exchange 2010. Any thoughts??

    Has anybody experienced missing sent emails after updating their iPhone to IOS 5.0?  Mail composed on phone appears to send but is never delivered nor does it show in sent items. Using Exchange 2010. Any thoughts??

    @Satterp
    Not sure if you were responding to me or OP - my iPhone is on 5.1.  The OP at the time of writing was on 5.0.1.
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  • My Applemail cannot send emails when tethering from Iphone

    Hi,
    When I tether internet from my Iphone to my laptop, I cannot send emails in applemail.
    All other internet connections work fine, It looks to be the iphone perosnal hotspot thats not working.
    Has anyone else faced this issue? What is a solution?
    Thanks.

    Most likely because your carrier is doing this to stop spammers.

  • My Iphone cannot receive nor send email after updating to 1.0.2

    After I update my Iphone to 1.0.2, I cannot receive nor send email with all accounts (yahoo, gmail). I dont know why? I have read some topics here about sending email but nothing for receiving email. Do I have to change any setting? Please help. Thank you.

    Try deleting the accounts and setting them back up again on the iphone.
    If that does not work, here is an article from the apple support website that might help.
    http://docs.info.apple.com/article.html?artnum=305744

  • I cannot send emails after latest update/release for "an unknown reason"

    Sorry to duplicate, but the reply I got to my first question didn't help, and there didn't seem to be any follow up. So I am trying to be more specific. I can receive but not send emails. I have read the page of suggested Mozilla solutions (Cannot send messages), tried them all, to no avail. I have contacted Network Solutions. Everything checks out their end. Disabling my anti-virus software does not help. I can send messages from a cell phone. As an experiment, I downloaded Opera, and tried it. I can send messages from Opera. But I don't want to use Opera. I want to use Thunderbird. The exact error message I get when trying to send is... "The message could not be sent using SMTP server XXXXX for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator." I'd be very grateful for help with this.

    closing in favor of https://support.mozilla.org/en-US/questions/1037758
    Also closed https://support.mozilla.org/en-US/questions/1037765

  • I can't send email after updating to iOS5

    After updating to iOS5 I am having a great deal of difficulty sending email, something that never happened before. When I hit "send" I get a message "The connection to the outgoing server "smtp-server.maine.rr.com" failed.  However the kicker is that after a period of a few minutes to a few hours, the message does go out.  Help!

    I would delete the mail account from your settings and re-add it. The problem is that the server data was somehow lost when your iPhone was upgraded.

  • On 3G we cannot send emails from either our iPhones or iPad and this also happens with some WiFi connections but not all.  Yet we can always send emails from our Hotmail Email account.  What is causing this and what do we need to do to resolve it?

    On 3G we cannot send  Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all.  Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
    We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine.  We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
    Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this. 

    Contact whomever supports the email account and get the correct Outgoing email server settings from them.

  • IPhone cannot send email using Yahoo account. iPhone no envia correo Yahoo.

    Hi Everyone,
    I just got my iPhone from Movistar Venezuela and I've found I'm unable to send email using my Yahoo account. However, I can receive Yahoo email just fine (paid $20 for Mail Plus subscription), my GMail account can send and receive perfectly, and I can go surfin' Safari with no problems too.
    The error message I get is "Cannot send mail: an error occurred while delivering this message". I called Movistar Customer Support and they said everything was fine on their end...
    In typical Apple fashion, the error message is so simple I have no idea where the problem is. Does anyone know how can I get more information and how to solve this annoying problem? My Yahoo account is actually my primary account...
    Thanks in advance!
    Saludos a todos,
    Acabo de comprarme un iPhone de Movistar en Venezuela y me encuentro sin poder enviar emails con mi cuenta Yahoo. Sin embargo, si puedo recibir correo Yahoo bien (pague $20 por mi suscripcion a Mail Plus), mi cuenta de GMail si puede enviar y recibir email sin problema y puedo navergar con Safari sin ningun problema.
    El mensaje de error que recibo es el siguiente": "No se puede enviar correo: se ha producido un error al enviar el mensaje". Llame a Atencion al Cliente de Movistar y me dijeron que no habia ningun problema con mi linea o con su servicio de datos...
    Como tipica cosa Apple, el mensaje de error es tan simple que no tengo NI IDEA de cual es el problema. Alguien mas ha sufrido este problema? Sabe alguien como puedo obtener mas informacion de este error y como solucionarlo? Lamentablemente, mi cuenta Yahoo es mi correo principal...
    Gracias de antemano!

    Creo que resolvi el problema, temporalmente.
    1) Borra tu cuenta
    2) Vuelvela a crear
    3) Ve a Ajustes
    4) Ve a Mail Contactos Calendarios
    5) Ve a la cuenta problematica
    6) Ve a SMTP
    7) Anadir nuevo
    8)
    Nombre servidor: smtp.mail.yahoo.com
    Nombre de usuario: no dejar vacio
    Contrasena: no dejar vacio
    Usar SSL: si
    Autenticacion: Contrasena
    Puerto del Servidor: 25
    Lo consegui de aqui: http://www.emailaddressmanager.com/tips/mail-settings.html
    Dime que tal te funciona.
    I think I solved the issue, temporarily at least
    1) Delete account
    2) Create again
    3) Go to settings
    4) Go to Mail, Contacts, Calendars
    5) Open problematic account
    6) Go to SMTP
    7) Add a new server
    8)
    Name: smtp.mail.yahoo.com
    User name: do not leave blank
    Password: do not leave blank
    SSL: Yes
    Autentication: Password
    Port: 25
    I got this info from: http://www.emailaddressmanager.com/tips/mail-settings.html
    Let me know how this works

  • Mail 3.0 cannot send email after clean install

    mail does not manage to send mail after leopard was installed via a clean install. It seems to work for upgraded machines, but unfortunately for me, I prefer the clean install.
    The problem is, that the SMTP-server simply rejects sending attempts from mail. mail then simply says "cannot send message using the server ...". I got suspicious when I entered a wrong password as then mail says that authentication failed (so the communication has to work somehow).
    So I worked on getting the server logs and they say the following:
    +Helo command rejected: need fully-qualified hostname; from=<[email protected]> to=<[email protected]> proto=ESMTP helo=<Core>+
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    So the question is, where is the problem here? I do not really know what would be the right behavior regrading the computers name and hostname but I realize that 10.5 differs here from 10.4 leading to the problem above. My workaround in the moment is using Thunderbird which is quite sad after buying and upgrading to the new system...

    I am running into the same issue. My insightbb account wont send messages. My yahoo account on the other hand, works fine. Heck, Mail wont even let me setup the insightbb account. Sometimes i can, but it rejects my username. I have to use thunderbird to send email from my insightbb account

  • Outlook 2011 won't send emails after updating to 10.8.5

    After updating to 10.8.5, I can no longer send emails out of my .mac account. I am using Outlook 2011 and have double checked the outgoing server settings and everyting checks out fine. Seems to be a compatability issue now with Outlook and iOS. Can anyone confirm this or know how to fix this problem? Thanks

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  • Can't send email after updating to snow leopard with Mail

    I can still receive emails. SMTP settings were not changed.
    I can send with Entourage using the same settings.
    any help ?
    thanx in advance

    when I try to send I get the following message
    +Cannot send message using the server Skynet+
    +The sender address was rejected by the server relay.skynet.be.+
    +Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent.+
    I have the same server settings on Entourage and it works
    none of the network settings were changed or firewall settings
    the problem started after upgrading to snow leopard
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  • Cannot send email on LTE with IPhone 6  and IOS 8.1

    Since I got my iPhone 6+ and upgraded the operating system to IOS 8.2, I have been unable to send email unless I am on WIFI. If I am on AT&T LTE 4G, when I hit the "SEND" button, I get this pop-up box: "Unable to Send Email / A copy has been placed in your Outbox. The sender address (my email address) was rejected by the server."
    As soon as I get to a WIFI connection, the mail goes right out, no problem. I have tried everything I can figure out, up to resetting my network settings, but nothing changes. The email address I use as my recipient address is the same one I use all the time and have used for years. Never had this problem before getting the new iPhone and upgrading the OS. (But not sure exactly at what point the LTE sending stopped working.) Any clues?

    I would check with your email provider. It sounds as if the SMTP server needs a different port to use or needs to have SSL turned on. Many email providers will not allow you to send mail when not on their physical network unless there is a way to verify who you are. SSL does that, but needs additional information, like your username or password. Go into the mail account and look at the settings for your SMTP server. See if SSL is on or off, and make sure that you have entered your username and password in all locations, even where it says optional.

  • Cannot send email with new 3G iphone

    Hi.
    I bought a 3G phone about one week ago. I had owned a first generation iphone before this. On my new phone, everything seems to work, except I am unable to send email. I get either the message "the user name or password for "SMTP:[email protected]" is incorrect.
    I entered the same user name and password as on my incoming settings, just 30 minutes ago. (incoming has worked well).
    Prior to my entry of this user name and password, (since receiving this phone) I received an error message that the sender address was not recognized.
    I have read through several discussions and forums, but still am unable to correct this problem.
    Can you help?
    drpatricia

    Hi PRuth,
    Most email accounts issued by Internet Service Providers are only going to be able to send emails when connected to the Internet over their network connection. So, if the iPhone is connected to the Internet over the 3G network or another network connection that is not owned by the ISP, it will not be able to send emails. More detailed information and tips available here: http://support.apple.com/kb/TS1426
    You can try enabling an alternate server, go to Settings> Mail, Contacts, Calendars, tap the account> Tap the outgoing mail server> turn on the alternate AT&T servers, which can be used when connecting to the Internet over 3G or EDGE.
    Jason

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