Cannot Send Email - Firewall is off

I have disabled the OS X firewall under sharing as well as turned off my Norton Firewall as well as made sure Authentication is turned off under Mail preferences for each email account I have and I still can't send out. I receive mail fine though.
Error Message:
Message Delivery Failed
Verify that you have addressed this message correctly. Check your SMTP server settings in Mail Preferences and verify any advanced settings with your system administrator.
The server response was: Authentication turned on in your email client.
Could this be a problem with my web hosting company?
I have also "pinged" my mail server and it is all good there.
Thanks in advance for your help!
iMac 1.8 GHz PowerPC G5 Mac OS X (10.3.9) 1 GB RAM

Yep, I turned on Authentication through the server setting dialog box in the Mail account preferences panel - and it all works fine now.
Thanks

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Hello Jen,
It sounds like you are not able to consistently send emails from your iPad. I recommend following the steps in this article for an issue like this:
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http://support.apple.com/kb/ts3899
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Hi
Apologies if this has already been asked:-
i have an iphone 4 and have upgraded to the latest version of ios. But since then I cannot send emails from either my aol or hotmail account. I just get this error message:-
A copy has been placed in your Outbox. The recipient "*****@aol.com" was rejected by the server because it does not allow relaying.
Any ideas? Everything was fine before hand. I have tried deleting then reinstating my eamsil accounts both with wifi on and off and still no difference.
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re: not understanding instructions, it sounds like you have not enabled the Menu Bar.
In Thunderbird you will find life much easier when seeing all the toolbars.
Click on the menu icon - it has 3 bars.
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I looked at the information you provided in the other question.
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What do you have in the 'User Name' ?
Do you have the full email address or just the first part before the @ ?
The other thing to check is the firewall settings in the Actiontec Router.
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you should be able to do a google search for your model.
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Hey! Thanks so much for your help!
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Also issue with Facebook. Using Firefox cannot sign out of account. Can sign out when using Safari.

Which security software (firewall, anti-virus) do you have?
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
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you will then receive an email on your Tiscali account to authorise it.
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Since Sept 15, 2013 I cannot send emails, but I can send them

I am on a Norwegian cargo ship off the coast of Norway. It has Wi-Fi, but I cannot send emails using my iPad. I understand that Verizon has had big problems recently. I cannot phone Verizon for advice, and if the problem is Verizon's fault, I do not want to change my settings. Can anyone advise me how to fix the problem? Very frustrating and I have not been able to reach technical support using my Safari browser.
Sincerely, W. E. Howard

viafax999 wrote:
Billhoward wrote:
I am on a Norwegian cargo ship off the coast of Norway. It has Wi-Fi, but I cannot send emails using my iPad. I understand that Verizon has had big problems recently. I cannot phone Verizon for advice, and if the problem is Verizon's fault, I do not want to change my settings. Can anyone advise me how to fix the problem? Very frustrating and I have not been able to reach technical support using my Safari browser.
Sincerely, W. E. Howard
Not sure where the previous poster's setting come from but certainly are different to what I use also I have to ssume you are using some form of mail client as using web mail should be no different wherver you are in the world.
Incoming server - incoming.verizon.net
outgoing server - outgoing.verizon.net
login information - your userid and password for your email account
More settings
outgoing server - outgoing server (smtp) check requires authentication
use same settings as incoming mail server for security
Advanced - incoming server (pop3) port 110
outgoing server (smtp) port 587
I would guess that your issue is probably the outgoing server port. If you have it set to 25 it will work when you are connected to a verizon network otherwise the mail will get rejected for reason relaying.
EDIT
Ah I see where previous poster got his setting, they are on the page he referenced, interesting that it mentions DSL on there. I am a FIOS user. Can't believe there are any difference in mail setting between FIOS and DSL but maybe,
I took my mail setting out of my Outlook email client properties and they have been working fine for years.
As to changing setting you need to bear in mind. Settings that are used on devices that are not attached to Verizon's network WILL work when the device ias attached to the VZ network.
The reverse is not necessarily true.
The settings mentioned by you are the very old settings. They were changed at least a couple years ago. The latest ones are as mentioned by Jumpin68ny for VERIZON email (DSL AND FIOS included) where a third party such as Yahoo is not used.
Mail server settings
Incoming mail server (POP3): pop.verizon.net
Incoming Server Port Numbers: 995
Outgoing mail server (SMTP): smtp.verizon.net
Outgoing Server Port Numbers: 465 Why is this important?
Your Verizon Online user name
Your Verizon Online password
Make sure "This server requires a secure connection (SSL)" is checked.
Also make sure when using these SSL servers that the password is normal (in the clear).
See http://verizon.com/emailsettings

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Cannot Send Email - Firewall is off

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