Cannot send email in mail app. using POP account with Wi-Fi

I recently moved to an apartment that only has wireless internet access. Since moving I cannot send email using my POP account, although I can receive email. I was also not able to receive email using my .mac account, but I learned through this forum to change server port to 587 in .mac account and now I can send via .mac account in mail app. But I still cannot sent email with mail app. using my POP account. I changed no settings when I moved, and have never had this problem with cable. Any suggestions?

It all depends on the policy of whoever is the ISP at your new location and the method used by the outgoing (SMTP) server to determine whether you’re a legitimate user.
In an attempt to fight spam, many ISPs restrict the ability to send using an outgoing (SMTP) server not owned by them, usually by blocking port 25 for all traffic outside their own network, which means you cannot send with an SMTP server not owned by them if configured to use that port number. And it may happen the other way around as well, i.e. the outgoing server itself may look at the IP address you’re connecting from and refuse the connection if you’re outside its own network.
Something that often works is changing the outgoing server port to 587 (or whatever alternate port number the outgoing server listens to) instead of 25 and using some form of authentication in Preferences > Accounts > Account Information > Outgoing Mail Server > Server Settings, but two conditions must be satisfied for this change to work: (1) the ISP must not block that port as well AND (2) the outgoing server in question must listen to that port and accept a form of authentication not based on the IP address you’re connecting from.
Independent mail service providers not tied to a particular ISP, such as .Mac and Gmail, do allow authenticated SMTP access on port 587, which is the reason changing the outgoing server port number solves the problem for them if the ISP doesn’t block that port as well.
The following article, for example, describes several ways to address this issue in the case of .Mac, but can be useful for other mail accounts as well (not just .Mac), and applies to all versions of Mac OS X (not just Mac OS X 10.4.2 and earlier as the article states):
.Mac: Server timeout alert message when sending email

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how do I access address book data from backup

resolved part one: played around with mail preferences of user two to match prefs in user one
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Mail Security certificate issue and cannot send email from mail app on surface 2

well im have the same issue like others and coincidently we all started to have this issue just recently like few days ago. Please help us out as on the surface 2 mail app my Hotmail account ( The main account )
cannot send mails and on the account setting it says there is a problem with the server security certificate. So how to fix it ???

Does this issue only happen with Hotmail account? Have you tested the account in other mail programs or send a email via web mail in a browser? What is the result if we delete the account then recreate the account?
Please also refer to solutions in this link:
Supporting Windows Mail 8.1 in your organization
See this part Self-Signed Certificates in Windows Mail 8.1
http://blogs.technet.com/b/exchange/archive/2013/10/18/supporting-windows-mail-8-1-in-your-organization.aspx
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Cannot send emails from Mail App

I cannot seem to send any mail from my desktop mail app for some reason (it USED to work!!).
This is the error command it gives me:
"This message could not be delivered and will remain in your Outbox until it can be delivered.
The server "smtp.mac.com" refused to allow a connection on port 25."
I've had a look at some of the settings and a fiddle round with them but I still suffer from the same thing. It has resulted in me having to log into .Mac everytime I want to reply to mail I recieve in my mailbox!
Anyone have any ideas?
Cheers.

I just received the update last night. Now today I am also unable to send. I called support, Apple said it was my ISP, they said it was Apple. I still can't send. I think it is Apple, but limited support has not helped.
I cannot seem to send any mail from my desktop mail
app for some reason (it USED to work!!).
This is the error command it gives me:
"This message could not be delivered and will remain
in your Outbox until it can be delivered.
The server "smtp.mac.com" refused to allow a
connection on port 25."
I've had a look at some of the settings and a fiddle
round with them but I still suffer from the same
thing. It has resulted in me having to log into .Mac
everytime I want to reply to mail I recieve in my
mailbox!
Anyone have any ideas?
Cheers.

I have an iMac 7.1 and a pc in my office. My pc recieves all emails as well as my phone but on my iMac i receive them speradically. I checked with my ISP and there are no issues. I can send emails. I have a pop account. Please help in dire straits

I have an iMac 7.1 and a pc in my office. My pc recieves all emails as well as my phone but on my iMac i receive them speradically. I checked with my ISP and there are no issues. I can send emails. I have a pop account. Please help in dire straits

Sorry, no idea at this point with so few details to go on. It will probably help if you'll post what version of Mac OS X you're running and who your email provider is. Someone then may have some ideas.
Regards.

Loaded Outlook mobile app and now I can't send emails through Mail ("Unable to verify account information" error message). Can't use the Authenticator number, either. Help!

I installed the Outlook mobile app on my iPhone using my Hotmail email address and the authenticator code. It works, but I can no longer send emails from Mail. I have not forgotten the password, so I don't know why I am unable to send messages from my mail email account (linked to Hotmail) in Mail. Should I delete the Outlook mobile app? Please help! Thanks.

I installed the Outlook mobile app on my iPhone using my Hotmail email address and the authenticator code. It works, but I can no longer send emails from Mail. I have not forgotten the password, so I don't know why I am unable to send messages from my mail email account (linked to Hotmail) in Mail. Should I delete the Outlook mobile app? Please help! Thanks.

Cannot send email from mail after moving to iCloud

I have just moved to iCloud and now I cannot send email but can still receive email

Hi Judy,
Problem solved.
Go into Mail/Acounts and delete you iCloud account.
Now add a new account and type in your details for MobileMe/iCloud.
It should now work. O noticed the default server name is different.
Hope this helps.
Yours,
Charlie

Cannot send emails from Mail- using yahoo email - please help!!

I'm having major problems with my yahoo email in Mail. No matter what settings i seem to use, any emails i send take hours and hours to arrive. I seem to be receiving email, but cannot send- sometimes i get an error message, other times they go into sent box but take hours or days to arrive. i'm using a brand new imac version 10.5.2

Hello Fred.
If you’re sure your settings are exactly the same as on the computers where it works, here a couple of things that you may want to look at.
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.
Also, try using a different method to connect to Internet, if possible, or connecting the computer to Internet as directly as possible, i.e. bypassing any routers that might be present, using an ethernet cable instead of wireless, etc., and see whether that makes a difference.
Mail keeps information about outgoing servers in a separate list, independently of any specific mail account. The account settings just associate one of the available outgoing servers with each account. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause weird sending problems.
Go to Mail > Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn’t be there. The Edit Server List panel shows the account each outgoing server is associated with.

Cannot send email from Mail through .mac account

I have recently opened a .mac account and started using the email service. It works fine online however I am having difficulty sending messages through the Mail application in Tiger.
Whenever I attempt to send a message, a dialog box appears saying "Cannot send message using the server smtp.mac.com".
I have tried looking at the setting in preferences. I have deleted and .mac a/c setting in Mail and re-set them up, all the problem persists.
Please help!

Hello David.
Who is your ISP used for connecting to the internet and are you accessing an email account snd SMTP server in Mail provided by your ISP?
If so, can you send messages with the email account and SMTP server provided by your ISP?
Most, if not all ISPs now block the use of SMTP servers that are outside of their network (or not provided by the ISP used for connecting to the internet) on Port 25 which is the standard port used for SMTP servers. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of their network on Port 25 but some block its use regardless.
These restrictions are part of an overall effort to prevent spam emanating from the ISP's domain.
Something to try.
Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings below for the .Mac SMTP server.
Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
Test if this resolves the problem.
If not and you are accessing an email account and SMTP server in Mail that is provided by your ISP used for connecting to the internet, select/use your ISP's SMTP server to send mail with your .Mac account which is invisible to all recipients.

Cannot send emails from mail account.

Hello everyone,
I've had this problem a while, that basically when i send an email from my account it says
Cannot send message using the server xxxxxxxx
when i try other servers it still doesn't work and i get the same error message. I have other computers on which mail works from the same server, same port same password etc. so why doesn't this work.
If you can help me i will be eternally greatful as i won't have to keep jumping on someone elses computer to reply to mail.
Thank you in advance
Fred

Hello Fred.
If you’re sure your settings are exactly the same as on the computers where it works, here a couple of things that you may want to look at.
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.
Also, try using a different method to connect to Internet, if possible, or connecting the computer to Internet as directly as possible, i.e. bypassing any routers that might be present, using an ethernet cable instead of wireless, etc., and see whether that makes a difference.
Mail keeps information about outgoing servers in a separate list, independently of any specific mail account. The account settings just associate one of the available outgoing servers with each account. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause weird sending problems.
Go to Mail > Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn’t be there. The Edit Server List panel shows the account each outgoing server is associated with.

Gmail taking ages to send email via mail app

I bought a MacBook air yesterday and set up my gmail account on the mail app. Everything seemed to be working okay at first but now it's takkng at least five minutes to send a plain text email, one email I tried sending last night didn't send until this morning! I tried changing the SSL port to 25, 465 and 587 not only do they not work but then it stops my mail from moving into the folders or trash, they move and then go back to my inbox.
Please help!

Stephen Schulte2 wrote:
When I am in a hotel out of town or overseas- or just anywhere where I don't have my home ISP - how can I not only RECEIVE but also SEND eMail via my Mail program?
If your ISP is like mine, it authenticates you for outgoing e-mail by being able to determine that you're accessing the Internet from within their network. If your ISP is so configured, they'll offer the ability to authenticate to their SMTP server with a password. My ISP does not.
However, MobileMe does provide its own authenticating SMTP server that you should be able to use from anywhere. Try an SMTP server of smtp.mac.com (smtp.me.com will probably also work) with settings of "Use default ports", "Use Secure Sockets Layer (SSL)", and "Authentication" by password, your "User Name" the part of your MobileMe ID before the "at" sign, and your password your MobileMe password.
For non-MobileMe outgoing e-mail, you'll need to locate an SMTP server that you can use.
Also: Anyway to attach more than 1 file (say photo) at a time using MobileMe and my mail account? For 22 small photos do I have to hit attach each time? I can't seem to select the folder they are in and get all 22 to attach...
I haven't tried that, but I would expect to have to attach them one at a time.

Use mail app for POP account only?

This may be a stupid question, but my .mac trial has recently expired, and I do not wish to pay for an entire .mac account because I only enjoy using the e-mail portion of it. I have set up my gmail account so that the e-mail gets forwarded to my mail, but is there any way to send e-mails from my mail application using my POP account now that my .mac is expired?

I'm not sure I understand you rquestions - It sounds like you want to discontinue your .Mac account but continue to use your .Mac email - I do not believe that that is an option
If you are switching to gmail (or for that matter adding gmail) you can set up Apple Mail to handle your gmail account either as a POP account ( http://mail.google.com/support/bin/answer.py?answer=13275&topic=12810 ) or an IMAP account ( http://mail.google.com/support/bin/answer.py?answer=81379&topic=1281 ) - gmail help has instructions for this set up and many others as well - a great place to look
Larry Nebel
Message was edited by: LarryHN

Trouble sending emails from mail app

Hi!
I am having trouble with the mail app on my Macbook Pro. I can recieve emails on the app but i can't send them. The outgoing server keeps saying offline. I phoned apple support this morning and was told to contact MSN about the outgoing server information- the information they provided me matches the information in the app. I have noticed that a lot of people are having this problem and i have tried a number of solutions that people have provided. Nothing seems to work for me.
Can anybody help?
Thanks!

If a lot of people are having this problem, it indicates that the issue is not with your computers but with the outgoing mail server you are trying to use. All you can do it wait until your email provider (MSN) gets the server back up and running, or you can switch to another email provider.
Best of luck.

Cannot send email vial MAIL application in Tiger

1. When sending email using .mac account in MAIL application, my password is not accepted. The email is deposited in the outbox and is not sent (no whooshing sound). And no reflection of the email is in the sent box.
2. When sending email using an alternative earthlink account, my password is accepted and the email is sent with whooshing sound, and reflection of sent email is found in the sent box.
3. Within MAIL, I notice that my .mac address is "Cristino Vicerra Jr Cristino Vicerra Jr <[email protected]>" (name is repeated twice); and that my .mac account is "[email protected]@mac.com" . Is this a significant to my problem of not being able to send email? How can I correct this?
Can anyone help me? Thanks
PowerBook G4 12inch Mac OS X (10.4.2)
PowerBook G4 12inch Mac OS X (10.4.2)

Cristino,
Welcome to the Discussions.
Please read the following Knowledge base article, and try changing to Port 587, or if that fails change to use the SMTP provided by your ISP as the Outgoing server in the .mac account. See:
http://docs.info.apple.com/article.html?artnum=166743
Post back with results, or any questions.

Still can't send emails through Mail for my Hotmail Account!!!

Hi,
It's been weeks now without being able to send email from my 'Mail' programme which is linked to my Hotmail account.
All I get is a message coming up saying:
'Cannot send message using the server Hotmail'
'Connections to the server "smtp.live.com" on the default ports timed out'
'Select a different outgoing mail server from the list below or click 'Try Later' to leave the message in your outbox until it can be sent'
Where I have the option to choose an outgoing mail server the only choice I have is 'Hotmail' which displays as 'Offline'
What the **** is going on?????
Is this to do with Hotmail now changing to 'Outlook'???
Help!!

Hey,
I found this worked for me, just check your hotmail settings are as follows
You change your POP to IMAP like this
Outlook.com does support IMAP and SMTP.
Incoming server:
IMAP: imap-mail.outlook.com
Port: 993
Encrypted Connection: SSL
Outgoing server:
SMTP: smtp-mail.outlook.com
Port: 25 or 587
Encrypted Connection: TLS
Username: Your Username
Password: Your Password
This won't work on mac os x mail unless you disable pop in your outlook.com account first. If you have mac os x mail, and you don't disable pop in your outlook.com account first, mail will automatically setup pop and smtp.
http://answers.microsoft.com/en-us/windowslive/forum/mail-email/how-to-set-up-ma c-mail-to-sync-your-outlookcom/afdfe981-20c7-4d4a-b6b1-9329b27f018a?tm=137900934 3708
http://answers.microsoft.com/en-us/outlook_com/forum/oemail-osend/how-to-set-up- mac-mail-to-sync-your-outlookcom/afdfe981-20c7-4d4a-b6b1-9329b27f018a

Cannot send email in mail app. using POP account with Wi-Fi

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