Cannot Send Emails; Can Receive
I am able to receive emails; however, when I send an email via my iPhone or iPad, the email does not get delivered and does not show up in my sent or draft folders. This is happening with all of my email accounts - gmail and exchange accounts. It seems to have started after a recent software upgrade to iOS 7.0.6
Delete the account(s) and add them back.
If the issue persists, basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
Similar Messages
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TS3899 Cannot send emails - can receive them ok
Hi everyone I am having trouble sending emails I can receive them ok but when trying to send them they just stay in my out box. I have tried resetting, turning off ect but this doesn't work can anyone help?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Cheers, Tom -
I cannot send emails, only receive, after upgrade to Yosemite today, Apple should resolve this issue. Any help more than welcome. Thanks
in response to Pita Fito
I have contacted three more people that made the upgrade and they have the same problem. My advise is not to upgrade until Apple solves the serious issue, I would hate to have to re-install Outlook...I can send e-mails just fine with apple mail on yosemite...
Might not be a generic problem but rather a personal problem..
You should try find a fix rather than waiting on apple.
Hopefully somebody can help you out.
More than happy to help with your settings/preference pain... And compare mine with yours...
If you send some screenshots... I can send you my equivalent... So maybe you can figure it out.
Is it a gmail or icloud email acount? Can be of more help if it is. -
I cannot send emails, only receive, after upgrade to Yosemite today, Apple should resolve this issue. Any help more than welcome. Thanks
BTW. I have seen posts suggesting age of Mac has an affect. Mine is MacBook Pro (Retina, Mid 2012)
The mail I am having problems send is Exchange and google mail. The google client I re-installed and this had no affect. -
Hello, My Outgoing IOS e-mail says OFFLINE (SMPT) and I cannot send e-mails, only receive. Internet connection is fine and my Internet Company says all connections are fine with their server and passwords are good too. Says issue is with Apple. Any suggestions please?
Hello Fab A.,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning Mail:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Smtp offline cannot send mails can receive
Cannot send mails from mac mail continues to show smtp offline however i can only receive mails, at my wits end
Try the Mailbox menu and select Take all accounts offline, then select Take all accounts online.
If this does not work, you should call your email provider. They may have changed their settings for SMTP, or you may be on a different network that requires different settings. -
I am logged into a server of a hotel and cannot send email but receive?
Hi I am connected with the internet using a hotels server. It occurs that I can receive emails but I am not able to send emails. The message is, "the server does not support secure connections".
I will take the risk and send out emails. What can I adjust.
Thanks
inisbrettyellow24
Launch illustrator CC
Click on License this software options, then choose Not My Adobe ID.
Sign in with the email address which you have used to purchase and try. -
Can't send emails, can receive them
hi everyone,
I have the problem that I cannot send any emails but I can send any. It says it is not possible to use the standard gates and advices us to use another gate. But no matter what gate we are trying, all of the gates are staying offline. We used different gate types (25, 587, 995,110), we tried all of the POP and SMTP configuration but it won't work.
Does anybody have any suggestions that could help us?
Thank you in advance
MartenmorApple - Support - Mail Setup Assistant
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Can't send email can receive in ipad
On my iPad I am unable to send emails but can receive.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Cheers, Tom -
Cannot send but can receive mails
Hello. I have a MacBook with Mac OS X 10.4.11. I use a “.wanadoo.fr” account with an internet access through a Free internet box. So I used a pop.wanadoo and a smtp.free for the mail account. All this worked fine till 10 days ago. Now, I cannot send any mail (via the smtp.free) whereas I still receive mails (through the pop.wanadoo) and I always can surf the internet. For info : a pc which is connected to the same freebox can send mails with the same mail account. Other mistery : I ping successfully any internet address (from my Mac) but not my freebox, 2 feet away !?! And when I ping my Mac from my pc, nothing is found. As if the Mac was out of the local network. Any idea ?
Message was edited by: brduHi, and a warm welcome to the forums!
Check with your ISP, many have changed the outgoing Mail port without telling anybody! -
BB z10 - Cannot send but can receive after changing AOL password
I have a BB z10 and I have set up my aol email uk account on the device. It is receiving email but won't send. I have tried various outgoing server settings but no luck. Any advice would be great. Thanks
read this post ( KB29891 ), to see if you outbound mail server is being blocked.. or something changed when you did the password change.
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Can it possibly be Thunderbird that is the problem?
The message is that it is timed out...even though the sending was quick....and the message comes instantly.
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I can rreceive emails, but I cannot send emails.
I can receive emails, but I cannot send emails.
Can you be a bit more specific, since all you've provided is a vague statement?
Are you using webmail? An email client? If an email client, which one? What are your settings? Was it working before? Getting any error messages? If so, what are they EXACTLY?
If you're using webmail, what browser are you using? What's your operating system? Again, was it working before? What happens when you try to send an email?
Remember, when posting to a Help forum, we are not sitting next to you or have access to your computer, so giving as much information [no personal identifying information, however] as possible goes a long way in helping you resolve the problem as quickly as possible. -
I would like to be able to use public wi Fi.
What is you problem? You say: "
I can send emails and go to websites but I cannot send emails"
Can you or can you not send email from public sites?
Any error messages? -
I can receive AOL mail on my iPhone but I cannot send email.
I can receive email for my AOL account on my iPhone but I cannot send email from the iPhone. I can send email OK from a computer. I have AT&T service.
razmee209 (and others in this community)... HELP!
I have the same issue - I can receive email on my iPhone, but cannot send messages. Keep getting error message: (Cannot Send Mail - The user name or password for "SMTP:[email protected]" is incorrect
This issue occurred when I changed my AOL password. I also updated my password on my iPhone. After exploring this issue more deeply, it appears that my iPhone did not update my password for outgoing mail (as that are more "dots" in the password field for my outgoing server account, than for the incoming server passward that was just updated.
I am unable to change ANY of the information or settings in any of the outgoing mail server accounts - except only to toggle each account ON or OFF. All other information is "greyed" out, and unavailable and inaccessible.
I know that if I could just change (or somehow sync) the outgoing password to match the new incoming password.
PLEASE HELP!!
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