Cannot send emails from my Iphone or Ipad

Hi
can anybody offer any suggestions please?  Since the switch to BT mail, I have been unable to send emails from my Iphone or Ipad, I get a message saying that my password is not recognised.  I have followed all the instructions on how to reinstall it on my devices including:
If you're able to receive email but get an error message when trying to send a mail (username and password not recognised) please check the correct settings have been automatically set for the outbound server. To do this:
Go to Settings
Tap Mail, Contacts and Calendars
Tap on your Account - ‘[email protected]’
Again, tap on your account - ‘[email protected]’
Scroll down and tap on SMTP
Tap on Primary Server
Check mail server address is set to 'mail.btinternet.com'
Check Port number is set to '465'
Check SSL encryption is set to 'ON'
However, I am still getting nowhere.  Any advice would be great please.

I have the same problem. Tried calling BT, they were absolutely no help

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