Cannot send emails or add attachments when using hotmail

Whenever I try to use firefox to send emails in hotmail, it doesn't work. Meaning, that when I hit the send button, nothing happens. Also, I am unable to upload attachments - the hyperlinks on that hotmail toolbar won't even highlight. I have updated to Silverlight 5.1.10411.0 - that didn't fix it, I have disabled Silverlight as well and that did nothing. I have version 13.0.1 of Firefox. Also "allowing" firefox.com in pop-up blocker as suggested in another thread didn't work either.

You can try to reset Firefox.
*https://support.mozilla.org/kb/reset-firefox-easily-fix-most-problems
Reset creates a new profile and tries to import some settings from the old profile leaving the old profile intact.
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile

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Cannot send email from bigpond account when using overseas telco network

I am sure this question has been asked and answered before but I cannot find a definitive answer on this forum I am on the Telstra network locally but when I travel to Malaysia I use a local SIM card with data, as the rates are much cheaper than anything Telstra can matchI find I can receive emails on my bigpond email account but cannot send. Can someone from Telstra publish something in this forum or on the general Telstra help pages on what settings to use exactly so that you can send and receive emails from your bigpond account while using another network overseas. I have tried changing the outgoing mail server account to the local network provider's but I am still unable to send Thanks

Hi Mazzi,
When travelling overseas you can access your BigPond mailbox through an email program, or via the BigPond Webmailhttp://messaging.bigpond.com/inbox.do or http://webmail.bigpond.com/webedge/do/oldlogin. If you choose to use an email program, some settings will need to be adjusted, as mentioned below.
While there are no 'perfect' settings which will work every time and from every country, it may as simple as adjusting the Authentication on the outgoing mail server.
If you are accessing the internet via another Internet Service Provider (ISP), but want to send email through our outgoing mail server using your BigPond email address, then you must activate SMTP authentication. For the purposes of this, think of an 'SMTP (Simple Mail Transfer Protocol) server' as the outbound mail server.
Make sure that you have adjusted the outgoing port settings as listed below, or configure your mail client so that it uses the service provider's SMTP server, with SMTP Authentication disabled. If you are uncertain on what this is, you can usually search for this online, or alternatively contact the service provider that is providing your internet access.
If you are uncertain which mail platform you are on, you can confirm this by logging in here.
The complete list of email settings (including IMAP for Outlook.com accounts) can be found here.
Should you require immediate assistance while overseas, our BigPond Technical Support Team are available 24 hours, 7 days a week via Live Chat

Cannot send email from pop account when in 3G, will send in WIFI

I cannot send email from pop account when in 3G, will send in WIFI.
I thought it was the SMTP server first.. but when i config my WIFI, suddenly the emails that i tried to send, left my outbox and sent.
Any idea's

The SMTP server you are using with Wi-Fi would be the outgoing server of your internet service provider... this is likely why that's working.
SMTP servers specific to a ISP would not work on the 3G network. You would probably need another SMTP server. One from your cell provider?

Since ios5, i cannot send email from my iPod when in my network, only when 3G

Since ios5, i cannot send email from my ipad when wi-fi but only when 3G

The SMTP server you are using with Wi-Fi would be the outgoing server of your internet service provider... this is likely why that's working.
SMTP servers specific to a ISP would not work on the 3G network. You would probably need another SMTP server. One from your cell provider?

Cannot send emails on Q10 while traveling using wireless

Q10 PROBLEM I am on Rogers wireless using a telus email address. The incoming server setting is Telus and out going is Rogers wireless, While in Canada I have no problem receiving and sending emails. When I travel I do not buy the data packages I rely on wireless connections and with the Q10 I am not able to send using wireless when I travel. I have tried changing the outgoing server to telus in those situations but it still will not send, In the last month I have tried it in Jamaica and in Vegas with the same results...will not send emails I receive fine. Other people must be having problems? Rogers has been useless directing me to a solution, Help.

GregandhisQ10 wrote:
Thanks again...... I will take another run at Rogers and see what happens. I am not sure I guess when you say hosted but I will ask that whan I speak to Rogers.
You will know by virtue of the email address format. If it is @BB, @Rogers, @Telus (@Carrier), or something else that seems to point to either BlackBerry or a specific carrier, then indeed it is a hosted email account.
GregandhisQ10 wrote:
I have had the same email account at Telus for ever and all other BB devices I've had used the incoming and outgoing from Telus but this device will only work sending if I use the rogers outgoing server so I end up with a teuls incoming and a rogers outgoing
I don't understand that at all then. If this is a hosted email account, I can see no way for it to ever function on any BB device other than a) a legacy BB device and b) a legacy device that is actually operating on the original carriers network. I have never heard of a hosted email account being directly usable (e.g., no forwarding involved) on any device for any other carrier. So perhaps this isn't hosted after all...but still, I have also never heard of any restriction to use the carriers outgoing SMTP server only.
I believe that perhaps I do not actually understand your exact situation.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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How can I save a reply email to drafts folder when using hotmail on my ipad2 with safari ??

It appears that the iPad mail app cannot push drafts so I can access them on a pc.     If there is a way to do this, I would like to know
If the above is not possible, I'd like to know how to save a reply email to the drafts folder when accessing hotmail on my iPad from safari.   I can't seem to find a button on the hotmail pag, or any help instructions anywhere.     I hav done this for years using a pc with Firefox or explorer with no problem. This has to be so easy that it will seem like I asked q stupid Ustinov when I get the answer!

I am still waiting for an answer.    If you don't know the answer, but know who to ask or where to look to find an answer, I'd really appreciate it.

How do you add attachments when using Compuserve Email

I'm trying to attach data files to a Compuserve (Reply) Email and I cant seem to locate the mechanism to do so

I'm trying to do this, too - I've never used an iPad, it's my wife's, so I have no idea whatsoever how it works. (It's new, so she isn't much the wiser either.)
I've created a pdf file on my MacBook and emailed it to her. Where is it on her iPad? Can she save it onto the Desktop? Into a folder? If she then wants to send it to someone else, from what I understand (above) it has to be sent from within the app (whatever that app may be). How do we do that? Where do we click? It has to be attached to an email, of course, so the recipient knows whats' going on - how is that done? Is there a manual...?
Sorry to sound so ignorant, but I haven't a clue...

TS3899 I cannot send emails that have attachments on either my iPhone 5 or my ipad. This has happened before.

For some reason I cannot, out of the blue, send an email that contains a PDF attachment. I have shut off my ipad and iphone5 , as this is happening on both, removed and added email accounts, and nothing works.

Hi and thanks again for trying to help.
Definitely works ok from pc.
Have deleted and re-established account a few times now but still the same.
I have actually given up and added gmail account which is working fine.
Sends and receives no problem.
Bloody bigpond....
We are not remote at all. Sitting in the fantastic Pavilion Hotel in Phnom Penh. Another couple here having trouble but not bigpond. Hotel staff have tried to help but to no avail.
Giving up and stick with gmail until we get home then start trying to get resolution.
Problem actually existed on a personal wi fi network in Melbourne before we left so I should have tried to resolve it then.
Thanks again for suggestions.
R

Cannot send email just get a 'relaying' error messgae

Hi
Apologies if this has already been asked:-
i have an iphone 4 and have upgraded to the latest version of ios. But since then I cannot send emails from either my aol or hotmail account. I just get this error message:-
A copy has been placed in your Outbox. The recipient "*****@aol.com" was rejected by the server because it does not allow relaying.
Any ideas? Everything was fine before hand. I have tried deleting then reinstating my eamsil accounts both with wifi on and off and still no difference.
Please help its driving me MENTAL!!!!!!

re: not understanding instructions, it sounds like you have not enabled the Menu Bar.
In Thunderbird you will find life much easier when seeing all the toolbars.
Click on the menu icon - it has 3 bars.
Hover the mouse pointer over 'Options'
a new drop down appears, select 'Menu Bar'.
then you will see the Menu Bar above the tabs
It shows: 'File, Edit, View, Go, Message, Tools, Help.'
re: The mail server responded: 5.7.1 Missing or literal domains not allowed. Please verify that your email address is correct in your Mail preferences and try again.
Tools > Account Settings > Outgoing Server
you will only have the one verizon smtp
I looked at the information you provided in the other question.
Server name, port, authentication and connection security look ok.
What do you have in the 'User Name' ?
Do you have the full email address or just the first part before the @ ?
The other thing to check is the firewall settings in the Actiontec Router.
But this is not really a forum for dealing with your router.
you should find the model number somewhere on your Actiontec router.
There are different models, but sometimes the settings can be very similar.
you should be able to do a google search for your model.
I located this pdf for the GT701D model: see chapter 5.
https://www.actiontec.com/products/manuals/GT701D_User_Manual_NCS_DSL_Modem-v1.0_3.0.4.1.1.pdf

When I am not using my home server I cannot send emails?

When I am away from and not using my server I cannot send emails. Is there a work arround if my ISP is blocking this?

Howdy 3Fresh,
Welcome to Apple Support Communities.
This article provides troubleshooting suggestions that’ll resolve most issues like the one that you’ve described, where your running into an issue sending and receiving mail with specific accounts on your MacBook Air.
If you can’t send or receive email on your Mac - Apple Support
Take care,
-Jason

Cannot send email only when I am using my school wifi network

Hi,
I cannot send emails when I am in my school's wifi network. It is fine at home. But I am the only one at school experiencing this problem. I tried turning off and then on the iphone, deleting all my mail accounts and then reinstalling them, updating iphone to the newest firmware, restoring the iphone to factory settings, etc. but nothing worked so far.
I have a yahoo mail and an exchange server email and they both send and receive normally in my home wifi network.
The problem I get at school is that when I click send for an email, it keeps writing "sending" without actually sending it and then the only way to stop this loop (which could last hours) is to restart the phone and then deleting the email from the outbox. Before restarting the phone I cannot delete the email from the outbox.
Any help would be appreciated.
Thanks..

Hi,
I cannot send emails when I am in my school's wifi network. It is fine at home. But I am the only one at school experiencing this problem. I tried turning off and then on the iphone, deleting all my mail accounts and then reinstalling them, updating iphone to the newest firmware, restoring the iphone to factory settings, etc. but nothing worked so far.
I have a yahoo mail and an exchange server email and they both send and receive normally in my home wifi network.
The problem I get at school is that when I click send for an email, it keeps writing "sending" without actually sending it and then the only way to stop this loop (which could last hours) is to restart the phone and then deleting the email from the outbox. Before restarting the phone I cannot delete the email from the outbox.
Any help would be appreciated.
Thanks..

My iPod touch works with my home wi Fi but when I use public wi Fi I can send emails and go to websites but I cannot send emails

I would like to be able to use public wi Fi.

What is you problem? You say: "
I can send emails and go to websites but I cannot send emails"
Can you or can you not send email from public sites?
Any error messages?

Cannot send email using port 465 from a network other than my ISP

I cannot send email from my ISP POP mail account when I am in a different network (e.g. when traveling). This happens with my iPad and my iPhone. However, I can send mail if I turn off wifi and use 3G. The outgoing port is 465.
Using my .mac account I don't have any problems sending mail using wifi or 3G.
I have tried adding smtp.mac.com or smtp.me.com as a secondary server to my POP account but it does not work. The secondary server disappears after I add it.

Contact your isp and ask them what the smtp settings are for when you are traveling. Most isps have different settings for sending email when off their network.

Cannot send email. When I click Write the window does not open properly. Does not have the "send, spelling, attach security save" line.

Cannot send email. When I click Write the window does not open properly. Does not have the "send, spelling, attach, security, save line there. Then when I click File, then Send now it will not send. A message comes up saying my SMTP server failed. Have check and everything appears to be o.k.

Hi Stephen,
What version of MS Office are you using?
Are you facing the issue similar to that mentioned here: Acrobat/Reader: Attach to Email button not working for PDFs referenced from long URLs
Open Acrobat. Use the click-path Edit - Preferences - select the Category "Email Accounts". In the dialog there is the "Add Account" drop-down. Select "Add Other". The "Add Webmail Account" dialog presents. You'll fill out the dialog's fields with Outlook.com settings. (don't forget the "Advance Settings" button)
From a look-see on the web it appears that the following are the needed settings. BUT, you'll be wanting to validate.
The Outlook.com SMTP server settings for sending outgoing messages from an email program on desktop, cell phone or mobile device are:
• Outlook.com SMTP server address: smtp.live.com
• Outlook.com SMTP user name: Your full Outlook.com email address (not an alias)
• Outlook.com SMTP password': Your Outlook.com password
• Outlook.com SMTP port: 587
• Outlook.com SMTP TLS/SSL encryption required: yes
For incoming messages from an Outlook.com account to an email program using POP, use the Windows Live Hotmail POP3 server settings.
The Outlook.com POP server settings for downloading new incoming messages to email program, cell phone or mobile device are:
• Outlook.com POP server address: pop3.live.com
• Outlook.com POP user name: Your full Outlook.com email address (not an alias)
• Outlook.com POP password: Your Outlook.com password
• Outlook.com POP port: 995
• Outlook.com POP TLS/SSL encryption required: yes
Regards,
Rave

In Thunderbird, I cannot send email. I am asked to enter an email address in Mail and Newsgroup Account settings but when I click on this option, nothing opens.

I can connect to Thunderbird and receive email. However, I cannot send emails. When I press send (either from replying to an email or entering an email address manually) I get the following error message:
Sending of message failed.
No sender specified. Please fill in your email address in the Mail & Newsgroup Account settings.
When I click on the menu option within the email message Tools/Mail & Newsgroup, the message minimises and the programme returns me to my inbox. There is no Mail & Newsgroup setting on the mail programme.

Sorry, I don't use Thunderbird and this is the Firefox support forum.
Thunderbird support is over here. <br />
https://support.mozillamessaging.com/en-US/home <br />
or here: <br />
http://forums.mozillazine.org/viewforum.php?f=39

Cannot send emails or add attachments when using hotmail

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