Cannot send emails to .gmail address with bluewin account

My mum has an IMac (Snow Leopard) with a bluewin account and cannot send emails to a friend with a .gmail account. She gets an error message 17099, I think. Thanks for your help.

The destination of a mail message has nothing to do with locally reported errors attempting to send.  If you could send, and the destination was wrong, generally all that would happen is you would get a "bounce" message that the receiver couldn't be found, and that wouldn't be instantaneous.
Real errors like you describe that occur while sending means that either there's something wrong with your SMTP configuration (settings needed to send to the SMTP server) you set up in your mail client, or the SMTP server itself has a problem.
Does this error occur with every mail you attempt to send to anyone or just that specific account?  Can you send a mail to yourself?   And also, which email client are you using?

Similar Messages

  • Cannot send email in mail app. using POP account with Wi-Fi

    I recently moved to an apartment that only has wireless internet access. Since moving I cannot send email using my POP account, although I can receive email. I was also not able to receive email using my .mac account, but I learned through this forum to change server port to 587 in .mac account and now I can send via .mac account in mail app. But I still cannot sent email with mail app. using my POP account. I changed no settings when I moved, and have never had this problem with cable. Any suggestions?

    It all depends on the policy of whoever is the ISP at your new location and the method used by the outgoing (SMTP) server to determine whether you’re a legitimate user.
    In an attempt to fight spam, many ISPs restrict the ability to send using an outgoing (SMTP) server not owned by them, usually by blocking port 25 for all traffic outside their own network, which means you cannot send with an SMTP server not owned by them if configured to use that port number. And it may happen the other way around as well, i.e. the outgoing server itself may look at the IP address you’re connecting from and refuse the connection if you’re outside its own network.
    Something that often works is changing the outgoing server port to 587 (or whatever alternate port number the outgoing server listens to) instead of 25 and using some form of authentication in Preferences > Accounts > Account Information > Outgoing Mail Server > Server Settings, but two conditions must be satisfied for this change to work: (1) the ISP must not block that port as well AND (2) the outgoing server in question must listen to that port and accept a form of authentication not based on the IP address you’re connecting from.
    Independent mail service providers not tied to a particular ISP, such as .Mac and Gmail, do allow authenticated SMTP access on port 587, which is the reason changing the outgoing server port number solves the problem for them if the ISP doesn’t block that port as well.
    The following article, for example, describes several ways to address this issue in the case of .Mac, but can be useful for other mail accounts as well (not just .Mac), and applies to all versions of Mac OS X (not just Mac OS X 10.4.2 and earlier as the article states):
    .Mac: Server timeout alert message when sending email

  • Cannot send email from iPad & iPhone with Virgin Media

    I cannot send emails from my iPad and iPhone. I have a virginmedia.com address and I can receive but just cannot send. A message keeps saying the smpt settings are wrong. However, I have followed the tutorial on Virgin Media web site (this is how I managed to start receiving emails on my devices) but still not sending. I have looked at the settings in my MacBook Pro and all seem to be correct. Does anyone have an idea what could be wrong? I had a similar problem when I loaded Microsoft Office 365 for Mac; I had to end up calling Virgin Media (useless) and then Microsoft (useful). Anyhow I have looked at the settings on the Mac and they all seem to correspond with the ipad and iphone but still cannot send emails. V V Frustrated.
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    Then make sure that the settings are correct in your email account.
    Check the outgoing mail server setting. Make sure that your username and password are in there.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • Problem sending email to gmail address

    My husband and I both have Blackberry Curve 8330.
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    We're all on the same account with Sprint.
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    Hi and Welcome to the Forums!!
    I suggest the following steps:
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    Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
    2) Resend Service Books
    KB02830 Send the service books for the BlackBerry Internet Service
    3) Batt Pull Reboot
    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS conduits for the affected email accounts.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Cannot send email using Gmail after iOS 5

    Since updating to iOS 5, I cannot send email from my Gmail account on my iPhone. I receive email fine, but when trying to send I get the error:
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  • TS3276 my email was fine up until about a week and a half ago; I can receive email,but I cannot send email.  A box with a message asking for a password keeps popping up.

    My email was fine up until about a week and a half ago.  I recieve mail, but cannot send email without the box popping up asking for a password?

    Get new Mail - workaround

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    I'm using Messaging server 7.0. My company's domain is {color:#ff0000}*sun-vietnam.com*{color} and the email server name is {color:#ff0000}*mail.sun-vietnam.com*{color}, this name is {color:#ff0000}*registered and resolved*{color} correctly in the DNS server of the ISP.
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    But when I try to send an email address to an email address from {color:#ff0000}*gmail.com*{color} such as {color:#ff0000}****@gmail.com*{color}, the email succesfully sent without no error notified, however the {color:#ff0000}****@gmail.com*{color} account cannot receives this email although I waited for serveral days.
    If anyone know the solution to fix this problem, please help me, thanks all of you very much.
    Edited by: chuotbeo on Feb 15, 2009 7:26 PM

    Hi Shane.
    I'm so sorry, the administrator in my company didn't provide enough information for me.
    Actually, when I sent email to ***@gmail.com, there was a notification sent to me by the system. The error notification is :
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    Received: from tcp-daemon.mail.sun-vietnam.com by mail.sun-vietnam.com
    (Sun Java(tm) System Messaging Server 7.0-0.04 64bit (built Jun 20 2008))
    id <[email protected]>;
    Sat, 14 Feb 2009 00:30:02 +0700 (ICT)
    Received: from Mali ([118.71.41.126]) by mail.sun-vietnam.com
    (Sun Java(tm) System Messaging Server 7.0-0.04 64bit (built Jun 20 2008)) with ESMTPA
    id <[email protected]> for [email protected]; Wed, 11 Feb 2009 14:21:39 +0700 (ICT) "
    Have you ever seen this error notification, please help me. Thank you anyway :)
    Best regards,

  • Problem sending emails to Gmail addresses, from my iPhone 3G

    When I send an email from my iPhone 3G to a Gmail address, it doesn't go through (i.e. get received by my addressee) even though my iPhone and mac.com Sent Messages index shows that it was sent successfully. All my other emails, to non-Gmail addresses, seem to go through fine. Can anyone out there help me? I'd like my emails to my friends' Gmail accounts, sent from my iPhone (via my mac.com email address) to actually get through! Thanks.

    One thing that might help out.
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  • Sending email from different addresses under one account.

    Hello,
    So, I'm having an issue that's a little bit complicated, and in fact, I don't even know if there is a solution.  But, if anyone knows how to do this, I'd greatly appreciatte your help.
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    The problem I am having is still being able to respond to emails sent to one of those two gmail accounts with the same email address.  I.e.-if someone emails me at my gmail account, it's then forwarded to icloud, but I still want to respond from that gmail account using the mail app on my iphone.  I'd like to do this without setting adding the two "dead" gmail accounts onto my phone, because everything is more streamlined when I'm only using icloud.
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    Also, if it can't be done in the native mail app to ios, do you know of any third party apps where something like this would be possible?
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    Hi 3s1k,
    Thank you for your question.
    When he replies to my email and changes the "send From" 
    to [email protected] and send the email, It will still show that it was sent from @mainDomain.com.
    Now, I think the issue is within his Exchange mailbox, his default reply email address is @MainDomain.com.
    A:You are right. By our testing. We could just send emails with primary address, but we could receive emails with primary address and second address.
    How do I get around this. The client wants to utilize sending email from both domains since he has clients in both domains.
    A: If we want to send email with specific email address, we could manually modify the primary email address to the specific domain by Exchange administrator. And the client didn’t use customized email address to send emails.
    If there are any questions regarding this issue, please be free to let me know. 
    Best Regard,
    Jim

  • Cannot send email using gmail account

    Within the last month or so, sending mail from my gmail id in Thunderbird fails. Receiving works fine. I'm running windows 7 on a desktop.
    Status says - 'connected to smtp.gmail.com...'
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    port - 995
    connection security - ssl/tls
    authentication method - normal password
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    Not sure why you have port 995. That is the Inbound port for POP email server. Last time I checked the SMTP ports are 587 or 465.

  • Cannot send email from 3 accounts Mac Pro

    My brand new Mac Pro cannot send email using Gmail, Shaw, or iCloud.  At times I can send a simple test message, other times I cannot send.  It seems the more data in the email, it for sure cannot be sent.  The sent messages get stuck in the Out Box.  Full green lights, no red lights in the connection diagnostics window.  Any help in this regard will be much appreciated.

    thank you for your reply, I did this with the same problem.  Turns out that I went to FAQ section and went to the "Sharing" section of "system preferences"  and changed my computer name by removing all spaces and apostrophe where it lists my computer name under Mac Book Pro, and problem solved.

  • Cannot send email using port 465 from a network other than my ISP

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  • Switched wireless network and now cannot send emails

    I just switched wireless network and now cannot send emails. i have checked with my email provider and all settings are correct.

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  • My inbox has disappeared and i cannot send emails

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  • Cannot send email with Mail app-..can't connect to AOL server anymore??

    Up until today my MAIL app in my iMac let me use an email address that is from the AOL.com group (netscape.net)…I cannot send emails now because I can't get the computer to connect to the server. My iPad will….but not the desktop. I tried using a different server name; smtp.nestcape.net, which is the one I used in the iPad…but the iMac won't let me change it to that one..so back to the old smtp.aol.com……Still my MAIL app is not recognizing this or letting me connect!?!. I tried creating a new password at the wedpage of that email account.. successfully..but it has made no difference. I am stumped and have wasted half the day trying to deal with this. Anyone else have such an experience? HELP…PLEASE!

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