Cannot send emails when outlook through another IS...

When I am abroad I try to use Outlook to access my emails via whatever ISP is provided by my hotel. I can receive mails fine but I cannot send. I have tried changing default settings for outgoing mail with no success.

You may have to use webmail instead, as the BT mail server will probably reject SMPT requests from outside of the BT network, to prevent spam.
This may help
http://bt.custhelp.com/app/answers/detail/a_id/10903/~/how-to-verify-email-addresses-%28to-avoid-get...
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

Cannot send email when clicking lonk on web page

I cannot send email when clicking link on web page.
When I would click the link to send via email I was being directed to hotmail to open new account.
Today the tech tried to assist me and completely messed up my email capabilities by setting up
windows live account.
I am thoroughly disgusted with FIOS internet services..Every time I've called them in the past month problem has been with someone else whose portal services they are using.
I cannot send emails because all my contact information cannot be moved.
I'm paying for FIOS internet service that is almost non existent.
THe VZ in home agent doesn't work nor does the FIOS information site.
My next move is to get rid of FIOS.
They create more problems then they solve with me.

If I understand your problem correctly, you are having trouble when clicking on a MailTo link on any webpage? What loads when you click this type of link is a setting in your browser. If you tell us what browser you are using, we can try to direct you to the setting.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Cannot send emails via outlook 2011

I have an iMac and I cannot send emails via outlook 2011. I get an error code 3210. Can anyone help?

Does not help.. my problem is a little different
I have an iMac and I cannot send emails via outlook 2011. I have 3 emails stuck in the sent box... They are not in my sent or inbox. Every time I send an email it first tries to send these 3 mails. for 2 I get an error code 3210 and for one "5.1.2 or other punctuation after the recipient's email address. g5sm23942864eem.4". I have an euronet account and not a hotmail account.

Cannot send email via Hotmail through port 587 with Secure Connection (SSL) set

Something is blocking my attempts to send email (with Outlook Express) via my hotmail.com account. The error I receive is as follows:
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'Hotmail', Server: 'smtp.live.com', Protocol: SMTP, Port: 587, Secure(SSL): Yes, Error Number: 0x800CCC0F
When Hotmail.com first changed over to a POP3 server (Sept 2009), I could send emails through them using port 587, which they require. But then something happened, with no changes on my part, to disable my ability to send.
I have checked and rechecked my Outlook Express account settings. I can send email through another third-party mail account (at 1&1 Internet.com) using port 587, which does not require setting SSL to yes. I can also ping the Hotmail SMTP server via port 587 and receive a response from it.
I connect to Verizon DSL via a Westell 327W modem/router. Clearly it is not blocking port 587 without SSL. Does it have the capability to block SSL traffic? Or is the Verizon server the culprit, not allowing emails to be sent via Hotmail.com?
Two different computers on my LAN have the same problem sending emails via Hotmail.com. I have tried everything the Hotmail people have suggested; at this point they think it is an ISP problem, hence this post. This problem doesn't make sense to me and is driving me crazy. Can anyone help me with this?
Thanks.

You can still have your reply address set to your hotmail address. And you don't have to really remember to do anything. Configure your client for the HOTMAIL account with Verizon's outgoing server. It will automatically send via Verizon. You don't reveal your verizon.net address, you are just using their server to transmit.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Cannot send emails when on holiday

I can receive emails and access the internet but cannot send emails.
I use Outlook 2010.
I have followed all the advice from both BT and MS and synch incoming and outgoing emails but still no good.
Everything is fine when back home.
Advice please
Solved!
Go to Solution.

bdc wrote:
I can receive emails and access the internet but cannot send emails.
I use Outlook 2010.
I have followed all the advice from both BT and MS and synch incoming and outgoing emails but still no good.
Everything is fine when back home.
Advice please
Hi. Welcome to the forums.
If you're on holiday, then typically the internet connection will be a different ISP, and hence you may not be able to use mail.btinternet.com since BTinternet may block access if not using a BT connection.
Changing the smtp settings to that of the connected ISP would also mean setting other items as the BTinternet email address wont be recognised.
Unless port 587 works with perhaps setting SSL/TLS in the settings, then the best option is webmail.
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Cannot send email from outlook 2011 (Mac) on public networks but can send via Mac Mail

I cannot send mail with Outlook from anywhere other than my work or home network, will not work even when accessing 4g with my phone hotspot; very frustrating. I am using Yosemite & Macbook Pro (2012). if i use the Apple Mail everything works fine so I can only assume it is a setting on Outlook?

Update - I now have it working.
am not really sure what exactly fixed it.
I changed a lot of things but my setup now has the following which I think fixed.
outgoing server - p06-smtp.mail.me.com
override default port checked - port now 587
on more options button changed it to "use incoming server info".

My Applemail cannot send emails when tethering from Iphone

Hi,
When I tether internet from my Iphone to my laptop, I cannot send emails in applemail.
All other internet connections work fine, It looks to be the iphone perosnal hotspot thats not working.
Has anyone else faced this issue? What is a solution?
Thanks.

Most likely because your carrier is doing this to stop spammers.

Cannot send email from Mail through .mac account

I have recently opened a .mac account and started using the email service. It works fine online however I am having difficulty sending messages through the Mail application in Tiger.
Whenever I attempt to send a message, a dialog box appears saying "Cannot send message using the server smtp.mac.com".
I have tried looking at the setting in preferences. I have deleted and .mac a/c setting in Mail and re-set them up, all the problem persists.
Please help!

Hello David.
Who is your ISP used for connecting to the internet and are you accessing an email account snd SMTP server in Mail provided by your ISP?
If so, can you send messages with the email account and SMTP server provided by your ISP?
Most, if not all ISPs now block the use of SMTP servers that are outside of their network (or not provided by the ISP used for connecting to the internet) on Port 25 which is the standard port used for SMTP servers. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of their network on Port 25 but some block its use regardless.
These restrictions are part of an overall effort to prevent spam emanating from the ISP's domain.
Something to try.
Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings below for the .Mac SMTP server.
Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
Test if this resolves the problem.
If not and you are accessing an email account and SMTP server in Mail that is provided by your ISP used for connecting to the internet, select/use your ISP's SMTP server to send mail with your .Mac account which is invisible to all recipients.

Cannot send emails when abroad

Using Vodafone I cannot seem to reply to any emails when I am abroad - Blackberry seems to simply not send them and leaves the emails I am trying to send just pending......that circular sign next to the email as if to say "I am trying but not able to send!" Anyone know why this might be happening? Hitting resend makes no difference either.
I can send and receive emails quite well within the country I live.
BTW I live in The Netherlands and this happens the moment I go somewhere else i.e. UK, France, etc....
Thanks in advance.

You have to speak with your home carrier and arrange a roaming plan in other countries and on other carriers. Typically, that needs to be arranged before you leave.
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TS4002 As of 4pm PDT, I cannot send email from Outlook via iCloud; my wife has the same problem. Where/how do I report this problem? Apple support seems to be available only if one is using a Mac product.

Originating discussion

Same problem with sending mail from Outlook 2010 (Win7 64 bit - started yesterday) and Windows Live Mail 2011 (Win7 32-bit).
Server Error 334
Server Response 334
Server: smtp.mail.me.com
Error code 0x80004005
Protocol smtp
Port 587
SSL
No issues sending iCloud email from the browser / web iCloud interface or from my Android phone.
Not finding any of this in Google searches yet.

Cannot send email from Outlook 2010 without disabling iCloud Outlook Add-in

I have seen a few discussions on this but no answers. I have bought a new PC. Installed Outlook 2010 and iCloud latest version 3. All seems to work fine but emails go into the Outbox and dont get any further. If I remove the iCloud Outlook Add-in then I can send my emails but of course now cannot see my contacts nor my calendar! So it's one or the other and I'm currently going backwards and forwards between each. I have uninstalled and gone back to an earlier version 2 of iCloud with no success, same problem. I have uninstalled that and now reinstalled version 3. The problem remains. Can you advise on how to solve this please?

Then it has nothing to do with iCloud, contact Bell and if they can't help, Microsoft

I cannot send email from Outlook 2011 (for Mac). But can send from other applications

I have Outlook 2011 for Mac - I have validated the settings and up until yesterday could send and receive emails using my .mac account.
I can send using icloud and mail (I use Outlook for work purposes) and can send in outlook using my work accounts.
My settings
Incoming server - imap.mail.me.com
Use SSL to connect checked.
Outgoing server - smtp.mail.me.com
override default port checked (port 587)
use SSL to connect checked
authentication - Username and password.
I have rebuilt the database - no effect.
I continue to get the error
"Mail could not be sent
The server for account "mac" returned the error. 5.7.8. Bad Username or password (Authentication failed..)" Your username/password or security settings may be incorrect. Would you like to try rentering your password"
I have validated my username and password and rentered them both.
I have emptied the outbox and retried but nothing works.
Thanks for the help.

Update - I now have it working.
am not really sure what exactly fixed it.
I changed a lot of things but my setup now has the following which I think fixed.
outgoing server - p06-smtp.mail.me.com
override default port checked - port now 587
on more options button changed it to "use incoming server info".

Cannot send emails with Outlook 2013

Hello, please can anyone help with the following. I can send & receicve emails via my BT Mail account but can only receive them with Outlook 2013. It used to work ok, I've not made any changes to the settings and I like to use it as a matter of convenience. Is it straight forward to put this right or should I remove the Office installation that it is part of and re-install it.Thank you

MBR123 wrote:
@ribblelancs. I got it sorted OK in the end m8ty but I do warn you I tried absolutely everything, nothing would work, even doing a back log 4 day restart of windows 8.1 did not help so in the end I had to do a complete fresh install of my Windows 8.1 pro package software and start all over again, installing office etc.., I know it sounds a pain in the ass and it is because I have now got to reinstall most applications again but I can assure you it fixes the issue with outlook 2010 email problems and now all works so that is what you need to do!.
You may have replied to this topic instead of the original.
However, uninstall / reinstall of Outlook 2010 is the one thing I didn't do, but I did disable and re-enable it, along with many other things.....
It did however prompt an upgrade to the full blown office 365, which is some improvement, at least..... But it doesn't dispute the fact that it wouldn't work without the separate usb wi fi adaptor until today.
It's all a muddle.
Take a look at the microsoft forums and you'll see that there's no real conclusion to a similar problem with Outlook, other than a suggestion to uninstall / reinstall, from scratch.

Cannot send email only when I am using my school wifi network

Hi,
I cannot send emails when I am in my school's wifi network. It is fine at home. But I am the only one at school experiencing this problem. I tried turning off and then on the iphone, deleting all my mail accounts and then reinstalling them, updating iphone to the newest firmware, restoring the iphone to factory settings, etc. but nothing worked so far.
I have a yahoo mail and an exchange server email and they both send and receive normally in my home wifi network.
The problem I get at school is that when I click send for an email, it keeps writing "sending" without actually sending it and then the only way to stop this loop (which could last hours) is to restart the phone and then deleting the email from the outbox. Before restarting the phone I cannot delete the email from the outbox.
Any help would be appreciated.
Thanks..

Hi,
I cannot send emails when I am in my school's wifi network. It is fine at home. But I am the only one at school experiencing this problem. I tried turning off and then on the iphone, deleting all my mail accounts and then reinstalling them, updating iphone to the newest firmware, restoring the iphone to factory settings, etc. but nothing worked so far.
I have a yahoo mail and an exchange server email and they both send and receive normally in my home wifi network.
The problem I get at school is that when I click send for an email, it keeps writing "sending" without actually sending it and then the only way to stop this loop (which could last hours) is to restart the phone and then deleting the email from the outbox. Before restarting the phone I cannot delete the email from the outbox.
Any help would be appreciated.
Thanks..

Cannot send emails via at&t

I have at&t internet and cannot send using my at&t email. I can send via gmail. Or if I go use someone elses internet, not being at&t, I can send. At&t said it is a mac issue. I told them it is their issue with macs since I can send using other providers.
Anyone know of a fix?

Does not help.. my problem is a little different
I have an iMac and I cannot send emails via outlook 2011. I have 3 emails stuck in the sent box... They are not in my sent or inbox. Every time I send an email it first tries to send these 3 mails. for 2 I get an error code 3210 and for one "5.1.2 or other punctuation after the recipient's email address. g5sm23942864eem.4". I have an euronet account and not a hotmail account.

Cannot send emails when outlook through another IS...

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