Cannot send FAX with printer 4500n on wirelsss network

We have a 4500n all in one printer, and fax.
Last week I added the printer to our home network to print wirelessly from our laptops.  Today i attempted to send a FAX, but I received an error that the phone was off the hook.
We are runing XP-3 on our computers, with IE8.  We have DSL from the local phone company.  Before i networked the printer, I would plug in a separate phone line into the printer, and everything worked.
What do I need to do to fix this and enable us to send a fax?
Thank you.
Suzanne
"professional volunteer"
was told "know enough about computers to be dangerous"

Hi Suzanne,
Can you run a fax test and let me know the results?  To do this, select the "Wrench" button, then press the arrow to the right until you see Tools, press Ok, press the arrow to the right until you see Run Fax Test and press Ok.  
Have you been able to receive faxes?  Does the phone have a dedicated phone number?  If you plug a phone line into the wall jack for the printer/fax do you get a dial tone?
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

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