Cannot send imessage to my wife since she updated to iOS7
I updated iOS7 yesterday on my iphone. Then my wife updated to iOS7 this morning on her iphone. Since she updated it will not allow us to send imessages. We share an itunes account, but that was never a problem before. When I tried to send as imessages it would come up as "not delivered". Now it sends everything between the two of us as text messages. But we can both send imessages to all the other iphone users on our contact lists.
On at least one of the phones, go to Settings/ Messages/ Send & Receive and then tap the e-mail address to turn that option off. That should force the iMessage to be sent to the unique phone numbers of the phones, not the e-mail address that is common between the phones.
Or alternatively, create a new e-mail address for one of you and select that as the e-mail option to receive at on one of the phones instead of the shared e-mail.
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Go into Recovery Mode per the instructions here. Also, since you have IOS-7, read this.
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IMessage Problem: cannot send iMessage to a specific contact!
So here is the problem:
It's about 24 hours I cannot send iMessage to a specific contact only! Both of us have access to the internet and both of us can send iMessages to other contacts.
We have tried rebooting the phone, and turning iMessage on and off.
If it matters, we both live in Sweden and use different MNOs but still we are both on Wifi and cannot send and receive iMessages.
Could anyone give me and idea of what to do?!
Oh..and Apple...your iMessage is reaaaaaaally bougus.. do something about this pile of crap.I had this problem with my sister living in Austria and I am in the States and at first I wondered if it was some international problem.
Are you sure you both have your apple ID's programmed into your contacts? For some reason it wasn't registering my sister's phone number as an iPhone but when I added her apple ID e-mail, it sends fine. I just have to iMessage her to THAT particular e-mail. That's the only way I was able to sort this same problem. iMessaging her to that e-mail works just fine.
I've iMessaged people in the states before just using their phone number only and not having their apple ID e-mail but with messaging to my sister in Austria, I have to use her e-mail. Wondering if anyone else has this issue with international iMessaging? I've iMessaged someone in Australia before with just their phone number and it worked fine so maybe it's completely random? I don't know. But definitely check and see if you have their apple ID in there in their contact information and try to iMessage them on that. See if it works! It did for me. -
Why my ipad cannot send imessage?
Everyone please help me, my ipad cannot send imessage although I activated successfully imessage in settings. everytime I send imessage it just send a half then stop. my wifi is very good. what's the problem?
Hi Mike2112,
Welcome to the Apple Support Communities!
Please follow the instructions in the Use iMessage and FaceTime with multiple devices section in the attached article for setting up iMessage with your iPad.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
Best regards,
Joe -
It seems I cannot send imessage from the ipad when the mac is turned off! I have recently upgraded the mac to 10.8.4.
Many thanks in advance for your help.Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Have recently purchased an iphone4 have set up using phone but cannot send iMessage ? Have checked iMessage is on ,any ideas please ,shop said to go online and reset ?
contact your phone carrier.
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FaceTime and iMessages have stopped working since i updated to 7.0.3, saying there is a network error and to try again later. Have tried reinstalling Find my iPhone to see if it works. It doesn't for me. The message says "FaceTime (iMessage) Activation: Could not sign in. Please check your network connection and try again". My network is perfectly alright as I keep buying on the App Store. can u please help out???
(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset. -
I have a 80gb ipod classic and i cannot get it to sync anymore since I updated my itunes. Does anyone have any suggestions on what i should do?
Does the device show up in Windows Explorer when connected?
Have you tried going into Control Panel > Programs & Features > iTunes > Repair?
Have you proved the cable with a different device, or the device's connectivity with a different computer?
tt2 -
How come whenever i plug my iPhone 5 into the computer the device will not show up on my itunes. This is the first time that i have done it since i updated to iOS7 and before i had no problem but now it just wont work.
Hi Celia51510,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
I can't tell from your post if you are using a Windows or a Mac Computer.
Try deleting the iTunes application and redownloading the version you need below:
iTunes 11.1 Download for Mac
http://support.apple.com/kb/DL1614
iTunes 11.1 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Cheers,
- Judy -
My iPhone 4S will not discover any bluetooth devices since I updated to iOS7.
My iPhone 4S will not discover any bluetooth devices since I updated to iOS7. I have restored the phone to factory settings etc.. still not working! I have tried this on numerous devices, e.g. handsfree in car, ipad. Please help
Hello there, DonnaLou.
The following Knowledge Base article provides some pretty extensive steps for troubleshooting Bluetooth issues:
iOS: How to troubleshoot Bluetooth connections
http://support.apple.com/kb/TS4562
If you feel you have gone through all of these steps already, the article recoommends:
If the issue persists after restoring your iOS device in iTunes, contact Apple for support and service options.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Since downloading iOS6 I cannot send iMessages
Since I have downloaded the new iso6, my iPad will not send iMessages. It also does not immediately receive iMessages from others. I receive them from others hours after they are sent.
ios6 changed the way imessages are routed. do you have a mac running mountain lion/messages on your mac?
do you have an iphone?
Thanks.
--Sam
P.S If mac, post OS version. It changed it so your phone number was the identifier. -
TS2755 Since the update, I cannot send imessages
Sending imessages just hang, receiving imessages is spotty. regular messaging works fine.
Settings > Messages > iMessages > Off > On
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