Cannot send mail, but same settings working in Thunderbird

Hi all -
I am currently traveling in China on business and am having trouble sending email on Apple Mail. Strangely, the same settings on Thunderbird are working fine - (port 25, user name & password, no secure connection).
This only seems to happen when I travel. I much prefer Apple Mail due to the searching functionality, could someone advise why I can send in Thunderbird, but not in Apple Mail?
Thanks!

Sorry, that first sentence should read i can recieve it but not send it.

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I had this problem, too, when I took my laptop to work and tried to send mail using their wireless settings. (I have never had this problem with wireless internet at home.) After a lot of research it appeared to be a port issue. Apple and Yahoo directed me to contact AT&T, my email server provider, to inquire if there was another port setting or off-line port that could be used. This turned out to be too complicated because I had to get my boss's wireless codes, etc. I got around the whole thing by logging into my email through Yahoo rather than Apple's Mail program. This allowed me to send emails at work with no problems. Hope this helps.

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Oh, its not as "strange" as you might think.
The problem is SPAM. Internet Service Provider (ISPs) are struggling to prevent outsiders - or their own customers - from sending huge amounts of SPAM.
To do this, they have to make regular changes to how e-mail is handled. My guess, based on what you have told me so far, is that your ISP has made a change to how e-mails are sent.
This means you have to find out what that change was and adjust your Mail account settings. Hopefully your ISP has a "Support" web page where there is a step-by-step How To document that will lead you through this.

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Do you get an error message?
You can go back into the mail account settings and scroll to the outgoing mail server and see if you can enter a password, same one as your incoming mail server.

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Hi,
I'm having the same problem as Ed. "smtp.me.com" send error.
When I got the iPhone I followed mobileme sync between my computer and the iPhone from iTunes.
My mobileme sends and receives mail from my Mail app on my computer.
I tried to change the SSL server port # on the iPhone but it is grey and not able to be changed. I think port #25 works too. But, mail on my computer uses 587 which the iPhone is set to, but it's not working.
I can send and receive mail from my yahoo and another POP3 account.
Any ideas of how I can get my mobileme mail to send on my iphone? Thanks.

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Hey,
In the past few weeks, i have had major trouble in sending emails from my macbook via the mail application (program), but i am able to receive mail fine. is anyone able to give me some hints before i throw my macbook onto oncoming traffic (which is also running majorly slow since the last update). I have been sitting here for about 30 mins waiting to send an email.
thanks,

Need more information to help .... What operating system do you have? How much free disk space do you have?
In mail, on the menu bar, if you click window and connection doctor, does your outgoing mail have a red dot next to it? Does that tell you what the issue is? You can click show detail and check again if you want to see more information.
Performance. See this FAQ: http://www.thexlab.com/faqs/performance.html . Many have found that running OnyX can help with performance. Download from http://www.titanium.free.fr/download.php . Run the tasks on the cleaning and maintenance tabs. WIth any disk maintenance program, you should have your data backed up before using.

I cannot send or forward email but I do receive mail OK. All of the same settings work on my wife's IPhone and our Ipad. All are running on IOS 5.0.1. I get a message of your email has been put in your outbox because the receipent "%@" does not allow rela

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Try deleting the mail account and setting it back up again.

I have set up my Yahoo! account to be used as default mail account on iMac. I am receiving messages, but cannot send them. All settings appear to be right. What can I do?

I have set up my Yahoo! account to be used as default mail account on iMac. I am receiving messages, but cannot send them. All settings appear to be right. What can I do?

The problems I am having are when I use Yahoo! with the iMac mail application. Yahoo works fine on the browser.
The outgoing settings I am using are:
Outgoing Mail Server (SMTP): yahoo.co.uk (Offline)
Description: yahoo.co.uk
Server name: smtp.mail.yahoo.com
Use default ports (25, 465, 587)
Use SSL
Authentication: Password
User Name: ********@yahoo.co.uk
Password: *************
Of note:
I cannot stop it from saying Offline after the outgoing mail server.
I have used the same settings on my ipad and iphone and that works fine.
Really grateful if you can help.
Thanks

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Hello Ann,
Thank you for contacting Apple Support Communities.
You can use the following to troubleshoot email on your iPhone:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Regards,
Jeff D.

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iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

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I am using a POP3 server with shaw (the server for both incoming and outgoing mail is shawmail.vc.shawcable.net) and, as stated in the title, my iPad will not send any mail. It refuses to interact with the SMTP server. It says "Cannot Send Mail The connection to the outgoing server "shawmail.vc.shawcable.net" failed. Additional Outgoing Mail Servers can be configured in Settings > Mail, Contacts Calendars."
I have already tried everything that I have found already suggested on these forums and others, including inputting both a username and password for the SMTP server, changing the port to 25, and restarting my iPad after each of these changes. All of the settings on the iPad match those on my mail program perfectly (which works without a hitch, and has been for some time now.) I am connected by Wi-Fi to my home network, the exact same router I use to get my mail on my personal computer.
One other detail: whenever I change the settings for the SMTP server in Settings > Mail, Contacts, Calendars, it says that the SMTP server does not support password verification, which is just plain untrue. What is wrong with my iPad?

What did your email provider, Shaw, say or suggest about settings needed for the iPad?

I receive my "talktalk" e-mail OK but cannot send mail?

I receive my "talktalk" e-mail OK but cannot send mail?

Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

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I set up my work e-mail account on my iphone 4S. When I try to send an e-mail message from my phone, an error message occurs "Cannot Send Mail" - "recipient was rejected by the server because it does not allow relaying". What does this mean and how do I correct it?

Get the correct mail server settings from your IT department.

Problem: Cannot send mail unless Password is transmitted insecurely & Port is set to 587.. Can receive mail but can't send..

Problem: Cannot send mail unless Password is transmitted insecurely & Port is set to 587.. Can receive mail but can't send Code 501..
Need help with T-bird.. My OS is Win XP-64..Have been using Mozilla for about 10 years with little or no problems.. This happened when I upgraded to 3.17.. Spent hours on T-Bird diagnostics web site.. Called Comcast & talked to a net tech.. he ran some tests on his end & had me log into my Comcast e-mail account & all worked well,, so he concluded the problem was in T-Bird.. He had me change my port to 587 & disable connection security & authentication to none & I was able to send mail.. That was all he could do.. Comcast was working.. the problem is in T-Bird.. Can any one help with this problem.. I don't want to send mail with my password transmitted insecurely..
Thanks
Richard

It was not intended to be "snide". You said two separate things that at face value would be out of the ordinary.
I considered if it might be a typo for 31.7. Since 31.5 is the current formal release, I would have to thank you for volunteering to test a pre-release beta version. If it was truly 3.1.7 then it would appear that you have chosen, or have become stuck with a somewhat ancient version. In either case it's harder to reach out to you with any meaningful comments or advice. However I do watch various other sites and newsgroups and I don't see a clamour of distressed users, so it seems fair to suppose that this feature isn't actually broken in 31.7.
And you said XP 64. XP is obsolete and no longer supported and if there is a 64-bit version, then again you have set yourself apart from the mainstream.
I had a look at the comcast site and found some puzzling recommendations. Some users come here asking how to set up a secured connection in Thunderbird when it isn't offered by the server. Comcast are different, in that they mention the ports 143 and 587, and also 993 and 465. So far so good, in that security is actually on offer, but they also suggest that you enable SSL, regardless of which port is being used. It would be unusual and unconventional to offer TLS or SSL on ports 143 and 587. STARTTLS would be more credible on these ports.
Have you tried IMAP on 993 and SMTP on 465? SMTP on 587 with SSL, or TLS, is not impossible, but is improbable.

Cannot send mail, but same settings working in Thunderbird

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