Cannot send mail error
All of a sudden I keep getting CANNOT SEND MAIL message. The connection to the smtp.comcast.net server has failed.
I've re-entered the parameters, deleted and re-added the email account, added another server account...nothing works. I can't send mail.
AlexMaeda,
This article has more information:
http://docs.info.apple.com/article.html?artnum=305634
As for an email provider allowing customers to relay outside of their network, many email providers, set up an authenticating SMTP server on different port. The article above includes information on specifying the port to use.
For example, .Mac accounts can use port 587 as discussed in this article:
http://docs.info.apple.com/article.html?artnum=75124
You may want to check with your email provider if they offer an authenticating smtp server for people who are traveling or using mobile devices. Many do so without any additional cost, some may charge for access to that service.
Hope this helps,
Nathan C.
Similar Messages
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i had to setup my email again and i am now getting the following error
The user name or password for "SMTP:[email protected]" is incorrect
any advice
ThanksI'm trying to troubleshoot the SAME issue now, SAME device (had this for a few months but didn't bother since I can access web mail other ways).
The only difference is this is my hotmail I have set up through apple mail. Does it say: "Cannot Send Mail. The username or password for: "STMP: (emailname) @hotmail.com @stmp.live.com" is incorrect."? Well, in my case it's "hotmail.com" anyway.
I tried removing it, adding it again, then shutting the ipad on & off again. No success.
Did you get it fixed.
P.S.: This issue started happening right after one of the IOS software updates.
<Link Edited By Host> -
Cannot Send Mail error message
Hey guys,
Having a few email issues. When I'm at home, using wifi, it receives and sends perfectly. However, when out of range, and using my telco's 3g etc connection, it receives messages fine, however when I'm sending the messages stay in outbox with a Cannot Send Mail - One of the recipent addresses was invalid message. The address is fine, and i've tried it with multiple addresses with the same messsage. Interesting, mail send with @"my isp" seem to work.
I've got the settings set up with my ISPs outgoing server, and also my Telco's SMTP server too - which I can't change any of the settings in anyway....
Any clues??The first thing that jumps to mind is that while you're away from your ISP's connection, sometimes they require a different port to be used when sending. This isn't the case all the time but again, it's the first thing that came to mind.
Many ISP's require you to be connected directly to them when sending mail from their account. It's really a security measure on their end but most do offer an alternate port that you can change to which will allow you to send when out and about via 3G or another wifi connection, etc.
It's something to look into. I would contact them or look online for their advanced settings.
Regards,
Brian -
Cannot Send Mail - Error, Need help!
I can not send e-mail. Error message reads,
"The recipient "[email protected]"was rejected by the server."
Initialy I was getting an error message about "Authentication" but when I took User Name and Password for SMTP, that error disappered, but now I'm getting the above message.
Did anyone figure out the trick to get around this and send e-mails out?
eMachine Windows XP
eMachine Windows XPAlexMaeda,
This article has more information:
http://docs.info.apple.com/article.html?artnum=305634
As for an email provider allowing customers to relay outside of their network, many email providers, set up an authenticating SMTP server on different port. The article above includes information on specifying the port to use.
For example, .Mac accounts can use port 587 as discussed in this article:
http://docs.info.apple.com/article.html?artnum=75124
You may want to check with your email provider if they offer an authenticating smtp server for people who are traveling or using mobile devices. Many do so without any additional cost, some may charge for access to that service.
Hope this helps,
Nathan C. -
We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.
About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone. Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc. This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...
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Hi,
Following the upgrade to iOS 7.0.3 on all our iPhone and iPad devices, it has been identified that when sending emails around 100KB in size and over an error message appears on the device stating “Cannot Send Mail The message was rejected by the server because it is too large.” See error message below. The send/receive limit is over 10MB so this is not the issue.
We are in an Exchange Environment using Microsoft Activesync. This issue is not evident in iOS 6. This has been tested on an iPhone 3GS running version iOS 6.1.3. We have been unable to repeat the issues seen on iOS 7 on the older OS. It is not possible to roll back to the older operating system as Apple are no longer signing the software.
We use Microsoft Active Sync to connect to our Exchange servers through a TMG. The issue is very inconsistent, some identical emails go through, some fail. This is not an issue with the send/receive limit as this is over 10MB. The error message when it fails on the TMG is Status: 413 Request Entity Too Large, which we believe is from IIS on the CAS server.
Does anyone have any suggest course of actions to take?
Many ThanksThis resolution have to attend at the server not with the ios device. My employer's mail administrator reject me to correct it from the server. As his concern is, if ither ios devices works why don't mine? So I am helpless than changing my iphone. It works fine for early versions of ios and with androids. And also one of my friends iphone4 with ios 7 (similar as mine) works too. So I guess it's something wrong with my iPhones settings. But basic question I cannot understand is it works in my phone before this ios7 upgrading. And currently working with my yahoo account too. Favourable reply expected.
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I set up my work e-mail account on my iphone 4S. When I try to send an e-mail message from my phone, an error message occurs "Cannot Send Mail" - "recipient was rejected by the server because it does not allow relaying". What does this mean and how do I correct it?
Get the correct mail server settings from your IT department.
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Cannot send mail & Connection error after 2.0
Hey guys,
I'm running 2.0 on an 8GB 2G iPhone. After updating to 2.0 in the mail app im getting two errors. The first one is "Connection to outgoing server "smtp.comcast.net" failed" and the second (when I'm trying to send mail) is "Cannot send mail. The sender address was invalid".
For the first error, I remember this being a problem when I first got the phone in January, but I cannot for the life of me remember what I changed in the settings so that it would work.
The second error is new with 2.0.
Any info or suggestions are greatly appreciated
CheersI am having the exact same problem. Can't send any emails. Get the message "Can't send mail. Recipient address invalid" or something like that. I have reviewed all the troubleshooting information. This did not happen until I upgraded to 2.0. I am using Edge with a pop account on an original iphone. Any help would be appreciated!!
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To the community,
Have message error which read in total as follows: " Cannot Send Mail" A copy has been placed in your Outbox. The recipient (the person e-mail address) was rejected by the server because it does not allow relaying."
How can I resolve this error?
ThanksThis is a phone upgrade 4s to 5s. Still have 4s same email accounts which works and same transfered to 5s. I looked at 4s settings to mimic in 5s setup. Think a step or two is missing. The 4s send and receives emails with no problem. The 5s receives no problem just cannot reply or send email. Calling the email provider is not the problem. I can send and receive off laptops, other Iphones with no problems. Do you have anymore suggestions?
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ITouch error Message Cannot send Mail.
My first generation iTouch has quite sending mail. I can receive email, but can not send. When I try to send mail I get the error message
Cannot Send Mail
The connection to the outgoing server "smtp.mac.com:jbleeg" failed.
I am using apples Mail program and have it set up as imap. When I right click on the inbox and choose Edit Imap Accout, I can see the incoming and out going settings match my ipod setting screen.
This used to work, but when apple went to this "cloud" and .me, it quit working.
I rarely send email from my iTouch so this is not a big problem, but annoying.
Any suggestions.
JerryThe other thing you might want to try on your touch is to just delete the mail account and re-enter it. This seems to fix a number of problems with e-mail when you are getting these types of errors.
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Error getting cannot send mail
On my Iphone with exchange mail configuration getting error as below
Cannot Send Mail
An error occurred while delivering this message.
OK
I get the above error when trying to sync with my mail exchange server.
Need help on this.Can you send mail without attachments? or not at all?
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I am trying to send emails via a hotmail account on my i phone 5 and get the following message despite recieving e mails. "cannot send mail an error occurred delivering this message"... i have tried to restart phone to no avail. I have tried to delete and re input account to no avail. I need help
Hello lclaunch22
You may need to validate the account with Hotmail. When logged in to the Hotmail account on a computer, there are instructions on how to do this.
iOS: Setting up Hotmail, Outlook, Live, or MSN email accounts
http://support.apple.com/kb/ht1694
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Cannot send mail
A copy has been placed in your outbox
The recipient was rejected by the serverGo into Settings>Mail, Contacts, Calendars>your account>Outgoing mail Server SMTP>Primary Server then turn Server ON and fill in both User Name +Password under Outgoing Mail Server.
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Cannot send mail from icloud from iPhone?
Since updating to iCloud I cannot send mail. I can receive. Error message says password incorrect. Using same
Password on mac book works fine and I am able to send mailAbout ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone. Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc. This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...
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I cannot send mails from my ipad, I have checked settings with my mail server and they tell me that everything is OK, they don't know what may be causing the problem, any ideas?
TBS2.
There is no way for anyone to know if your problem is identical to the problem reported by maria_diaz. She didn't mention anything about getting the "relaying" message. I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.
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