CANNOT SEND MAIL MESSAGE

I have two e-mail accounts on my iPhone 4. Occassionally, I get a message that reads "Cannot Send Mail. A copy has been placed in your Outbox. The recipient (address) was rejected by the server because it does not allow relaying."
The recipients are always individuals to whom I have sent e-mails in the past with no problem (one was my boss!). After the message sits in the outbox for a while, it's sometime sent with no further problem. Anyone else experiencing something like this? HELP!

I am also in a similar boat.
Recently upgraded my phone (iphone4) to iOS 4.1
Now it only intermittently sends emails over 3G, often just sitting there with the spinny wheel and saying 'Sending' for ages, but is fine over wifi. Including wifi provided by my service provider, Vodafone, in the UK. SMTP settings match those provided by the provider (and I have even reconfigured my account on the phone to check), so there is no obvious reason for it not to work.
Anyone else seen this? It feels like the phone is somehow not quite connecting with the server properly and then timing out.

Similar Messages

Get Cannot Send Mail Message

Every time I try to send an email from my IPhone I get the following message. "The server rejected one of the recipient's addresses. The message has been placed in your Outbox.". Does anyone know what the cause of this error is? I have verified the email addresses and they are correct. I have no problem receiving and reading email.
Thank you.

This means the outgoing mail server for the email account is being blocked.
Who is the email account provider for the email account?
Most if not all internet service providers block the use of SMTP servers that are outside of their network or not provided by the ISP unless the SMTP server is authenticated, and AT&T's cellular network is no different in this regard. This restriction is part of an overall effort to prevent spam emanating from the ISP's domain.
I access two email accounts with the iPhone's Mail client and both email accounts have an authenticated SMTP server. I have a wireless network at home, and both email accounts are not provided by my internet service provider at home. I have no problems sending with either account regardless the internet service provider being used for my internet connection at the time - my wireless network at home, various other wi-fi networks that I have access to with different internet service providers, and when connected to AT&T's cellular network.

The ubiquitous 'cannot send mail' message

Earthlink is my provider; I checked the e-mail profile in my account and I verified it on my iPhone. Still get the message. This is recent (past week). I receive mail fine. By the way the outgoing mail server is 'smtpauth.earthlink.net'. Any ideas?

Since no one to date has answered let me tell you what Apple tech support had me do, after having me turn off the main outgoing mail server and turn on the AT&T server, which didn't work. He had me keep the primary outgoing server OFF and turn ON all the other four servers. That worked, but something feels weird about it. Am I wrong? Any downside?

Cannot send mail error

All of a sudden I keep getting CANNOT SEND MAIL message. The connection to the smtp.comcast.net server has failed.
I've re-entered the parameters, deleted and re-added the email account, added another server account...nothing works. I can't send mail.

AlexMaeda,
This article has more information:
http://docs.info.apple.com/article.html?artnum=305634
As for an email provider allowing customers to relay outside of their network, many email providers, set up an authenticating SMTP server on different port. The article above includes information on specifying the port to use.
For example, .Mac accounts can use port 587 as discussed in this article:
http://docs.info.apple.com/article.html?artnum=75124
You may want to check with your email provider if they offer an authenticating smtp server for people who are traveling or using mobile devices. Many do so without any additional cost, some may charge for access to that service.
Hope this helps,
Nathan C.

I am trying to email pictures from my ipad to my email address on my computer and I have been going along nice but now I get a message that says "cannot send mail the message was rejected by the server" can't see to figure out why it stopped sending now.

I have been emailing pictures from my ipad to my computer and have been going along nicely and now when I went to send 5 pictures to my computer from my ipad I am getting a message that says " cannot send mail The message was rejected by the server" cannot understand why this is happening and have not been able to fix. Now when I try to send pictues even to another email address I am getting the same message.
Help.

Email may not be the best way to move pictures.
There are lots of ways of moving files.
A simple and popular way to copy files and share files among your devices.
https://www.dropbox.com/
"Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
https://www.box.com/
Using iTunes to transfer files:
http://support.apple.com/kb/HT4094?viewlocale=en_US&locale=en_US
Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares) protocols"
https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
Windows File server
http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
"The kiteworks mobile file sharing solution provides secure creation, viewing, and sharing of enterprise content on smartphones and tablets while providing IT and security teams the administrative controls to manage user privileges and access rights necessary to ensure enterprise security and compliance." " Includes choice of private cloud on-premise."
http://www.accellion.com/solutions/mobile-enablement/mobile-file-sharing
"Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
http://www.tidal.it/?page_id=309&lang=en
http://www.msec.it/blog/?page_id=11

I have 5 email accounts. On one account I receive email, however, in responding to the email from this one account I get the following message "Cannot send Mail" A copy has been placed in ur outbox. The recipient was rejected by the server?

when I respond to the email message I get the following: Cannot Send Mail -- A copy of this message has been placed in your Outbox. The recipient "[email protected]" was rejected by the server?

when I respond to the email message I get the following: Cannot Send Mail -- A copy of this message has been placed in your Outbox. The recipient "[email protected]" was rejected by the server?

"This message cannot be sent at this time." I have been getting this pop-up for 3 days when trying to send out mail. I don't know what to do! I cannot send mail from this account on any ISP. Please help!

"This message cannot be sent at this time." I have been getting this pop-up for 3 days when trying to send out mail. I don't know what to do! I cannot send mail from this account on any ISP. Please help!

lots of people seem to be havgin a problem sending email from iCloud webmail.
does your email address have uppercase characters in it?
if so, try creating an alias in lowercase (go to preferences in iCloud webmail and select 'accounts') and see if email sends okay from that

Since upgrade to iOS 7 Email error on over 100KB emails "Cannot Send Mail The message was rejected by the server because it is too large." Connecting to Exchange via Activesync

Hi,
Following the upgrade to iOS 7.0.3 on all our iPhone and iPad devices, it has been identified that when sending emails around 100KB in size and over an error message appears on the device stating “Cannot Send Mail The message was rejected by the server because it is too large.” See error message below. The send/receive limit is over 10MB so this is not the issue.
We are in an Exchange Environment using Microsoft Activesync. This issue is not evident in iOS 6. This has been tested on an iPhone 3GS running version iOS 6.1.3. We have been unable to repeat the issues seen on iOS 7 on the older OS. It is not possible to roll back to the older operating system as Apple are no longer signing the software.
We use Microsoft Active Sync to connect to our Exchange servers through a TMG. The issue is very inconsistent, some identical emails go through, some fail. This is not an issue with the send/receive limit as this is over 10MB. The error message when it fails on the TMG is Status: 413 Request Entity Too Large, which we believe is from IIS on the CAS server.
Does anyone have any suggest course of actions to take?
Many Thanks

This resolution have to attend at the server not with the ios device. My employer's mail administrator reject me to correct it from the server. As his concern is, if ither ios devices works why don't mine? So I am helpless than changing my iphone. It works fine for early versions of ios and with androids. And also one of my friends iphone4 with ios 7 (similar as mine) works too. So I guess it's something wrong with my iPhones settings. But basic question I cannot understand is it works in my phone before this ios7 upgrading. And currently working with my yahoo account too. Favourable reply expected.

I keep getting a message "cannot send mail" a copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying

I keep getting a message "cannot send mail" a copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying. How can I fix this error so I can send emails.

The issue definitely sounds like your Outgoing/SMTP settings need to be changed. Simply set them to the proper settings for your provider as was suggested above.
I found this link for Knology: http://support.knology.net/content/email.setup.cfm
The SMTP settings can be edited on the iPad/iPhone by going to Settings--> Mail, Contacts, Calendars, edit the account having trouble, click the Account, then at the bottom is the SMTP server info, click on it to edit it further.
It should allow you to edit the primary smtp server and let you enter all the good stuff as you see in the Knology link above.
Some providers require you to register your account on their service like AT&T.

ITouch error Message Cannot send Mail.

My first generation iTouch has quite sending mail. I can receive email, but can not send. When I try to send mail I get the error message
Cannot Send Mail
The connection to the outgoing server "smtp.mac.com:jbleeg" failed.
I am using apples Mail program and have it set up as imap. When I right click on the inbox and choose Edit Imap Accout, I can see the incoming and out going settings match my ipod setting screen.
This used to work, but when apple went to this "cloud" and .me, it quit working.
I rarely send email from my iTouch so this is not a big problem, but annoying.
Any suggestions.
Jerry

The other thing you might want to try on your touch is to just delete the mail account and re-enter it. This seems to fix a number of problems with e-mail when you are getting these types of errors.

Cannot Send Mail error message

Hey guys,
Having a few email issues. When I'm at home, using wifi, it receives and sends perfectly. However, when out of range, and using my telco's 3g etc connection, it receives messages fine, however when I'm sending the messages stay in outbox with a Cannot Send Mail - One of the recipent addresses was invalid message. The address is fine, and i've tried it with multiple addresses with the same messsage. Interesting, mail send with @"my isp" seem to work.
I've got the settings set up with my ISPs outgoing server, and also my Telco's SMTP server too - which I can't change any of the settings in anyway....
Any clues??

The first thing that jumps to mind is that while you're away from your ISP's connection, sometimes they require a different port to be used when sending. This isn't the case all the time but again, it's the first thing that came to mind.
Many ISP's require you to be connected directly to them when sending mail from their account. It's really a security measure on their end but most do offer an alternate port that you can change to which will allow you to send when out and about via 3G or another wifi connection, etc.
It's something to look into. I would contact them or look online for their advanced settings.
Regards,
Brian

IPhone message. "Cannot Send Mail" "The connection to the outgoing server.

It states:
"Cannot Send Mail" "The connection to the outgoing server "(null)" failed."
This is the error I get attempting to send Yahoo mail using EDGE network on at&t.
I would guess that only 2-3 emails out of every 10 go through. The rest get the above error message.
Please help if you can.
Thanks

Well, if your on ATT Yahoo. The settings are as follows, and I've had luck both sending and recieving with these settings.
Incoming Mail Server
Host Name: pop.att.yahoo.com
User Name: *****@sbcglobal.net (or whatever your ATT domain might be)
Password: Required
Outgoing Mail Server
Host Name: smtp.att.yahoo.com
User Name: ****@sbcglobal.net (or whatever your domain happens to be)
Password: Optional (I left mine blank)
Under Advanced
Deleted Messages: Remove After ? (Your Choice)
Incoming Settings
Use SSL : On
Authentication: Password
Delete from Server: Your choice
Server Port: 995
Outgoing Settings
Use SSL: On
Authentication: Password
Server Port: 465
I've taken these setting from my phone. I can't remember all the domain names for the ATT Yahoo, but I know sbcglobal is one, and I believe attglobal is another. Also to change the ports under advanced, though you shouldn't have to, simply click the port area and a keypad will come up below. You can type the port number there.

I try to send emails after I have recieved. They are hotmail accounts. message says"cannot send mail and error occurred delivering this message. I have tried deleting and restarting. I have tried shutting phone down completely and restarting. no help...

I am trying to send emails via a hotmail account on my i phone 5 and get the following message despite recieving e mails. "cannot send mail an error occurred delivering this message"... i have tried to restart phone to no avail. I have tried to delete and re input account to no avail. I need help

Hello lclaunch22
You may need to validate the account with Hotmail. When logged in to the Hotmail account on a computer, there are instructions on how to do this.
iOS: Setting up Hotmail, Outlook, Live, or MSN email accounts
http://support.apple.com/kb/ht1694
Thanks for using Apple Support Communities.
Regards,
-Norm G.

When sending e-mails to other mac addresses, I get a message saying that I cannot send this message to iCloud.

When sending e-mails to other mac addresses, I get a message saying that I cannot send this message to iCloud.

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 (2013-04-30T16:36:52). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Client does not

Interesting db mail issue. If i click send test mail from sql mgmt studio, it works fine, but when i execute a SP to send a mail, it fails. One thing I noticed is that the "LastModified" column in the mail log shows the domain account when a test
mail was sent from mgmt studio, but show "sa" when the SP was used to send mail.
This is from SQL 2012, did not see this in sql 2008, looks like 2008 always used the service account. any ideas ?
Get this error:
The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 (2013-04-30T16:36:52). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Client does not
Thanks.
Ranga

Hi Ranga,
I also use SQL Server 2012. I send a test email through SQL Server Management and the last modified By “sa”.
If you used stored procedure to send a test email. Please use the command below:
EXEC msdb.dbo.sp_send_dbmail
@profile_name = 'Adventure Works Administrator',
@recipients = '[email protected]',
@body = 'The stored procedure finished successfully.',
@subject = 'Automated Success Message' ;
I can both send test email through SQL Server Management Studio and SP. Make sure you have the right profile. Since you could send test mail via SQL Server Management Studio, please try again to send it via SP.
Thanks.
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Maggie Luo
TechNet Community Support

CANNOT SEND MAIL MESSAGE

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