Cannot send mail to work address

i cannot send mail to my work e-mail account.
error message is that the address does not appear to be a valid address. my g5 did not have a problem but this new pro does. any suggestions?

worked it out..

Similar Messages

  • TS3899 cannot send mail, my aol address is rejected by server

    after sending I get message "a copy has been placed in my outbox. sender's address was rejected by the server". I did all of the resolutions but still cannot send. I do have access to the Internet.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • TS3276 I cannot send mail to multiple addresses, my provider is RoadRunner.

    I can send mail individually to the same address.

    Read the threads over in the "More Like This" column over here.----------->
    Have you contacted Roadrunner and Outlook tech support?  If not, why not?

  • Cannot send mail - server rejects address

    Anyone know why I get this message half the time when I attempt to send an email, and usually in a day or so the mail will go ahead and send?.. I know the address is a valid email address.

    igmackenzie's method is reported by many to work.
    However, deleting your mail account will also delete the emails in your Outbox that you are trying to send. This is a problem when you have several in your Outbox, many of which have been carefully crafted.
    So before you do so, if you don't want to lose your hard work composing your unsent emails, be sure to copy & paste each one into another application, i.e. Notes.

  • I updated to 5.0 today and now when I try to email from my phone, I am thwarted by the pop-up, "cannot send mail. a copy has been placed in my outbox. the recipient (email address) was rejected by the server.  I need help, please.

    I updated to 5.0 today.
    Now, when I try to email from my phone, I am block, thwarted, rejected by the following message:
    Cannot Send Mail
    A copy has been placed in your Out Box.  The recipient (enter email here) was rejected by the server.
    This happens with my business address.  Receiving works.... sending doesn't.
    My SBC Global address on this same phone is fine...receiving and sending.
    What to do?  I'm stressed.
    Ray

    Hi,
    I had the same issue on my iPhone 5S.  My internet/email provider told me to uncheck (turn off) USE SSL under Mail settings, and it worked perfectly for me.

  • IPhone4 when replying or forwarding mail messages i get a message that says Cannot Send Mail address rejected by the server because it does not allow relaying

    When forwarding mail this is what i get
    Cannot Send Mail
    A copy has been placed in your Outbox. The recipent _________________(email address) was rejected by the server because it does not allow relaying.
    Never had this problem before so not sure whats going on. Appreciate any help out there.

    Sounds like there is something wrong with your SMTP server. Try going into Settings>Mail, Contacts, Calendars>select the email account in question, go to the Outgoing server (SMTP) and check the settings. It may be you do not have a username and password in one of the areas. The phone may say optional in a couple, but it is usually mandatory. You can also try a reset on the device, hold the sleep/wake and home buttons together until you see the Apple logo and then release. If neither of these work, then you will need to delete the account, then delete the SMTP server, then add the account back, ensuring you use your username and password everywhere, even when it says optional.

  • Getting "Cannot Send Mail - One of the Recipient  Addresses was Invalid"

    Mail was working fine under version 1. Upgraded my original iPhone to version 2 and couldn't send emails. Get "CANNOT SEND MAIL. ONE OF THE RECIPIENT ADDRESSES WAS INVALID. OK" message whenever I attempt to respond to an incoming email or when sending a new email. Sometimes "Sending" progress bar goes all the way to the end, but I still get this error message and mail is NOT sent. This is still the case after I upgraded to 2.02 HELP!

    I have since removed the email account and added it again. I tried this several times and came to the realization that the Apple iPhone software was not setting the account up properly. I saved the account even though I was warned by the software that it was not working properly. I then went ahead and carefully edited all the settings and made sure that they matched EXACTLY with those in MS Outlook. I also set Authentication to Password on both incoming at outgoing servers.
    I finally got it working. What a pain!!

  • Cannot Send Mail One of the Recipients Email Addresses is Invalid

    Cannot Send Mail One of the Recipients Email Addresses is Invalid
    This is the error message I keep getting on outgoing mail. Incoming mail works fine. Does anyone have any suggestions to try?

    You mean you can receive and send messages when you are connected to your wi-fi network at home with your internet service provider as the internet connection for your wireless network at home, but you are unable to send messages with this account when connected to AT&T's cellular network?
    If so, this leans toward your email account being provided by your internet service provider.
    Most internet service providers block the use of SMTP servers that are outside of the ISP's network or not provided by the ISP unless the SMTP server is authenticated. Not many ISPs provide an authenticated SMTP server with the email account they provide their customers.
    You can do one of two things. The iPhone includes AT&T's SMTP server to select as the SMTP server to use for this email account when you are connected to AT&T's cellular network, but you probably won't be able to use AT&T's SMTP server to send with the account when connected to your wi-fi network at home.
    Or you can switch to using an email account that provides an authenticated SMTP server. A Gmail account is one, and a MobileMe account is another.

  • IPhone 3G cannot send mail - Sender address invalid

    I can receive email but cannot send it. The error message is "CANNOT SEND MAIL the sender address was invalid". I have turned off Wi-Fi and as well as SSL. Does anyone know a fix?

    Was it working before?
    Verify that the ISP you are using is not blocking SMTP port 25. If so, try switching your Outgoing SMTP server to cwmx.com (AT&T SMTP server). This option will only send mail over 3G or EDGE.
    Check out this article for some suggestions as well: http://support.apple.com/kb/TS1426

  • IPhone 3G Cannot Send Mail.  The sender address was invalid.

    All of a sudden, I cannot send mail. I get the message "Cannot Send Mail" The sender address was invalid.
    I have reset the phone in hopes of resolving the problem. That did not work.
    The mail that I'm sending to IS a valid address; I'm trying to RESPOND.
    Please help.

    The configuration and use of any outgoing server address (SMTP) may not be supported due to several factors including, but not limited to, the inability for the outgoing server (SMTP) to authenticate users (whether by IP or username/password) that are not directly connected to that Internet Service Providers(ISPs) network.
    This is usually your HOME wi-fi and you are not connected to it because you are on your iPhone away from the house. This is mainly done to prevent unsolicited users from sending SPAM via the ISP's servers.
    An alternative is to use ATT SMTP Server (for US) when you are on the 3G or data network for the carrier and not on your home wi-fi. So enable ATT SMTP server under Other SMTP servers under your Mail's account settings on the iPhone.
    If you are interested you can obtain that information directly from the email provider. This article has a great temple that you can use to ask all necessary information from the provider including "If you use your ISP’s own email service (instead of a third-party such as Gmail), sometimes it may not work if you use another Internet access point, such as a cafe with wireless Internet. Ask your email provider if the settings they give you will work on other networks."
    What to ask if you're having issues sending, receiving, or configuring Mail
    http://support.apple.com/kb/HT1277

  • Cannot send mail. only receive, at home. fine at work

    I have 2 email addresses and both receive mail fine no matter which server I am using. However I cannot send outgoing mail from either address when I am at home. I CAN send mail at work or school, however, using their servers.
    It gets worse though, because none of my roommates are having any problems with their mail! (But none of them have macs). So they can all send mail at home, but I cannot.
    Any ideas?

    Most, if not all ISPs used for connecting to the internet block the use of SMTP servers that are outside of their network on Port 25. Some ISPs allow the use of an authenticated SMTP server only that is outside of their network on Port 25 but some block its use regardless. Each ISP has different restrictions. These restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.
    If an ISP is blocking the use SMTP servers that are outside of their network, it makes no difference if you are using an email client on a Windows PC or on a Mac.
    Are you using the same or a different SMTP server for each account and if you are using a different SMTP server for each account, is one or both authenticated?
    Who is your ISP used for connecting to the internet when at Home and do you have access to an email account and SMTP server that is provided by your ISP at Home?
    Something to try first.
    Go to Mail > Preferences > Accounts and under the Account Information tab for the account preferences at the SMTP server selection, select the Server Settings button below. Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
    Do this for each SMTP server if you use a different SMTP server for each account.
    If this does not resolve the problem, you need to contact your ISP used for connecting to the internet when at Home to determine what is required to send messages with an SMTP server that is outside of their network or that isn't provided by the ISP.
    If you have access to an email account and SMTP server provided by your ISP at Home, try adding the ISP's SMTP server to the Mail.app and select this SMTP server for each account which is invisible to all recipients.
    When returning to work or school, you might be able to use this SMTP server for both accounts and if not, you must select the previous SMTP server or servers for each account.

  • I am trying to email pictures from my ipad to my email address on my computer and I have been going along nice but now I get a message that says "cannot send mail the message was rejected by the server"  can't see to figure out why it stopped sending now.

    I have been emailing pictures from my ipad to my computer and have been going along nicely and now when I went to send 5 pictures to my computer from my ipad I am getting a message that says " cannot send mail The message was rejected by the server"  cannot understand why this is happening and have not been able to fix.  Now when I try to send pictues even to another email address I am getting the same message.
    Help.

    Email may not be the best way to move pictures.
    There are lots of ways of moving files.
    A simple and popular way to copy files and share files among your devices.
    https://www.dropbox.com/
    "Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
    https://www.box.com/
    Using iTunes to transfer files:
    http://support.apple.com/kb/HT4094?viewlocale=en_US&locale=en_US
    Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares)  protocols"
    https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
    Windows File server
    http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
    "The kiteworks mobile file sharing solution provides secure creation, viewing, and sharing of enterprise content on smartphones and tablets while providing IT and security teams the administrative controls to manage user privileges and access rights necessary to ensure enterprise security and compliance."  " Includes choice of private cloud on-premise."
    http://www.accellion.com/solutions/mobile-enablement/mobile-file-sharing
    "Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
    http://www.tidal.it/?page_id=309&lang=en
    http://www.msec.it/blog/?page_id=11

  • HT3228 I set up my work e-mail on iphone.  When I try to send an e-mail, an error code says "Cannot Send Mail", "recipient rejected by server because it does not allow relaying".  What does this mean and how do I correct it?

    I set up my work e-mail account on my iphone 4S.  When I try to send an e-mail message from my phone, an error message occurs "Cannot Send Mail" - "recipient was rejected by the server because it does not allow relaying".  What does this mean and how do I correct it?

    Get the correct mail server settings from your IT department.

  • TS3276 Mail is not working.  Cannot open new e-mail; cannot send mail.  Connection doctor shows green dot in status column.  I can't delete old e-mails to free up space.

    Mail is not working.  I cannot open new e-mail; and I cannot send mail either.  Also, I cannot delete past e-mails to free up space.  Mailbox seems to hang in general.

    OS X version?

  • TS3899 cannot send mail without restarting every time IPad is shut down (IPad air)All other mail functions work properly

    Cannot send mail withoout IPad restart after every IPad shutdown.  All other fuunctions of mail work properly.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Delete Email on the iPad
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email  -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

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