Cannot send messages since updating to Thunderbird V 31.3.0. The message could not be sent using SMTP server for an unknown reason. Help?!?

Mail provider - Network Solutions
ISP - Comcast
Anti-Virus - Kaspersky Internet Security 2013
OS - Windows 7 Home Premium, Service Pack 1
Outgoing Server SMTP settings attached.
I can receive messages and can send them directly from Network Solutions just unable to send now from Thunderbird. Was working fine until the newest version installed. Haven't changed any settings...

That anti virus? is it Nortons security suite? I think that is what comcast give their xfinity customers but I am not sure what everyone else gets.
Assuming is is the Norton's product go into the firewall component and explicitly allow Thunderbird unrestricted access to the internet. Norton's product have a long history of blocking new releases of mail programs because the version number changed.
Go onto the SMTP setting you have in the image and make sure each has a description entered.
Now check in the account settings by clicking the account name in the list so you select the item about Server settings for each account and make sure the selected SMTP server is what you think it is. Now there is a description that will show in the list.

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Hello Aupperl,
Thanks for using Apple Support Communities.
The following support article has some great troubleshooting steps for you to follow in order to fix the issue of not being able to send email.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Take care,
Alex H.

The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 (2013-04-30T16:36:52). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Client does not

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Get this error:
The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 (2013-04-30T16:36:52). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Client does not
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Hi Ranga,
I also use SQL Server 2012. I send a test email through SQL Server Management and the last modified By “sa”.
If you used stored procedure to send a test email. Please use the command below:
EXEC msdb.dbo.sp_send_dbmail
@profile_name = 'Adventure Works Administrator',
@recipients = '[email protected]',
@body = 'The stored procedure finished successfully.',
@subject = 'Automated Success Message' ;
I can both send test email through SQL Server Management Studio and SP. Make sure you have the right profile. Since you could send test mail via SQL Server Management Studio, please try again to send it via SP.
Thanks.
If you have any feedback on our support, please click
here.
Maggie Luo
TechNet Community Support

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Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
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<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>OSBuild</key>
<string>10.10.2:14C109</string>
<key>appRecords</key>
<array>
<array>
<string>AppRecord</string>
<string>DiskImageMounter</string>
<string>com.apple.DiskImageMounter</string>
<string>396</string>
<string>10.10.1</string>
<integer>7</integer>
<integer>0</integer>
<integer>1</integer>
<integer>0</integer>
<integer>0</integer>
<integer>0</integer>
<integer>0</integer>
<integer>0</integer>
</array>
<array>
<string>AppRecord</string>
<string>com.apple.ncplugin.weather</string>
<string>com.apple.ncplugin.weather</string>
<string>32.3</string>
<string>1.0</string>
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I asked the apple reps if I could use the TimeCapsule for such purpose and no one raised a concern. It's also surprising that I didn't have an issue with this prior to the upgrade to OS X Yosemite.
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Hello there Jodie1979,
Thank you for using Apple Support Communities.
I have a few recommendations to try to get iTunes to load fully.
First, close all the open apps:
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From: iOS: Force an app to close
http://support.apple.com/kb/ht5137
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iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
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recently used Bluetooth accessories
VPN and APN settings
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iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
All the best,
Sterling

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I cannot send emails after latest update/release for "an unknown reason"

Sorry to duplicate, but the reply I got to my first question didn't help, and there didn't seem to be any follow up. So I am trying to be more specific. I can receive but not send emails. I have read the page of suggested Mozilla solutions (Cannot send messages), tried them all, to no avail. I have contacted Network Solutions. Everything checks out their end. Disabling my anti-virus software does not help. I can send messages from a cell phone. As an experiment, I downloaded Opera, and tried it. I can send messages from Opera. But I don't want to use Opera. I want to use Thunderbird. The exact error message I get when trying to send is... "The message could not be sent using SMTP server XXXXX for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator." I'd be very grateful for help with this.

closing in favor of https://support.mozilla.org/en-US/questions/1037758
Also closed https://support.mozilla.org/en-US/questions/1037765

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Hello ccrealty,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
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http://support.apple.com/kb/ts3899
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
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Add your account again.
Best of luck,
Mario

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Cannot send messages since updating to Thunderbird V 31.3.0. The message could not be sent using SMTP server for an unknown reason. Help?!?

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