Cannot send or receive email from laptop or desktop using icloud.  Iphone and ipad work fine.

My mail server on my laptop and on my desktop are basically useless.  My ipad and iphone seem to be working fine. 

The laptop seems to have been fixed by the fix listed.  My desktop, however, still is unable to receive or send mail. 
this is the message I am receiving.
There may be a problem with the mail server or network. Verify the settings for account “iCloud” or try again.
The server returned the error: Mail was unable to connect to server “p99-imap.mail.me.com” using SSL on port 587. Verify that this server supports SSL and that your account settings are correct.
thanks so much

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    gb1957 wrote:
    Not been able to send or receive emails the whole day and still cant -11pm now !
    Had remote assistance helping from Newcastle earlier as when trying to receive or send it keeps asking for password -then it went to BT help and it told me it was the wrong password !?? Never touched it since it was set up -no,idea why it would be wrong ????
    I then rang up for help -the guy took over my computer and advised me to change my password -done that -no joy . Topld me to wait and he would ring back in 20 mins-rang back in 40 mins and still not working -tried everything -still not working.
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    I had emails i was waiting for and not received .
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    Hi.
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    http://www.andyweb.co.uk/shortcuts
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