Cannot send or receive email using Thunderbird, but can get it just fine on Verizon server.

Every time Mozilla/Thunderbird does a major upgrade I have a problem with sending and receiving my email. When trying to send an email, I get the message:
"An error occurred while sending mail. The mail server responded: 5.7.1 Missing or literal domains not allowed. Please verify that your email address is correct in your Mail preferences and try again."
Using my regular email password, I am able to get my email from the Verizon server just fine. It simply will not work with Thunderbird. Every time there is a major upgrade I spend hours and hours with Verizon techs with them trying to figure out what is wrong. Yesterday was one such day and we looked at EVERYTHING and no reason could be found for the problem. The tech concluded that the problem had to be with Thunderbird and that I should re-enstall it!!!! I don't have time to reinstall it! Somehow it has been fixed before but we don't even know how.
Please HELP!!

Application Basics
Name: Thunderbird
Version: 31.5.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.5.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20150222233048
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) pop.verizon.net:995, SSL, passwordCleartext
OUTGOING: smtp.verizon.net:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Crash Reports
http://crash-stats.mozilla.com/report/index/bp-5d08a162-d682-42e4-b002-98dfb2140903 (9/2/2014)
http://crash-stats.mozilla.com/report/index/bp-06b23374-e88f-4d7c-9aab-9d4dd2131129 (11/29/2013)
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