Cannot send or receive MMS picture messages or emailed picture messages

I have Sprint as my provider. This has been going on for three weeks now. I called Sprint to find out why this was all of a sudden happening on my phone and my husbands phone since we both have the 8330 Curve. They said it has been an on-going problem with Blackberry having an "outage". I don't know how true this is, but apparently on this site and on Crackberry.com several people with several types of blackberries are having this same issue. Has anyone else heard??
I have tried the battery thing, updating my software, cleaning my cache and cookies... Nothing seems to work. Any suggestions besides throwing this phone out a window??

"Can't send", as in you don't have the function to SEND when you press the Menu key, or what?
If you receive an MMS message, is the picture or media file not attached?
Details will help.
And no, it is not an "outage" of any sort, believe me if it were and going on for three weeks, you would hear a LOUD hue and cry from across the US. Sprint is just passing the buck, when they need to be looking deeper and/or escalting the issue for proper attention.
You need to call them back and demand assistance.
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Cannot send or receive MMS messages!!

I cannot send or receive MMS messages on my BT mobile HTC S620. Also I keep getting the BT Set-up screen yet it won't proceed past the first step of four! I have re-set this handset back to factory settings and updated the software via computer/download, however, I cannot find a solution to get my MMS messages! Help please? (By the way wireless, emails and SMS messages work fine.)
Solved!
Go to Solution.

Sounds like something has gone wrong with regards to the MMS settings and looks like you'll need to re-enter them.
The settings I found for it as follows:
Access point name: mobile.bt.uk
Username: user
Password: btmms
Authentication: Normal
Data bearer: GPRS
Gateway IP address: 212.183.137.012 or 62.239.21.123
Session mode: Permanent
URL address: http://mms.bt.com/servlets/mms or http://mmsc.btmms.co.uk:8002
We have also been told that the following settings may work for a corporate BT Mobile: APN: btmobile.bt.com , username:bt , password:bt, port:8799 , IP address:212.183.137.12
My Motto:
Going to kill my HomeHub 2 very soon.

Since moving my iPhone 4S with iOS 7.0.4 to straight talk I cannot send or receive mms messages. How can I fix that?

Help me please... Since moving my iPhone 4S with iOS 7.0.4 to straight talk I cannot send or receive mms messages. How can I fix that?

Since Straight Talk, using a GSM iPhone is not "officially" supported, you're gonna have to configure the APN settings manually. Go here:
http://www.unlockit.co.nz/unlockit/
This site is a collection of APN setting for unsupported GSM carriers. This is a good place to get the correct settings for your phone.

Cannot send or receive mms messages iphone 3gs

I have an iPhone 3GS running iOS 6.1.6 the phone is locked to AT&T. I use a Straight Talk SIM and have, voice, data, and Text but cannot send or receive MMS. I have gone through the APN update for Straight talk and even talked to spoke with a tech support rep. He said that he adjusted the APN settings for my SIM card and still not able to send.

SMS/MMS are carrier features so take it out with them.
We cannot help here.

Nokia E71 Cannot send or receive MMS

Help.
I cannot send or receive MMS on my Nokia E71.

You have to contact your mobile operator since they have the configuration data (which is operator specific).
Maybe if you let us know what your operator is (with the country) somebody might be able to help you.
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

HT1349 I cannot send and receive mms

I cant send and receive mms

As long as Cellular data is enabled, MMS is a carrier issue.
Contact the carrier.

If you cannot send and receive MMS messages and had an original iphone...

Call At&t to resolve it.
There is a known problem where At&ts system is still showing the iPhone as the original 2g which is not allowed to send MMS.
In my case customer service showed it as the 3g but tech support showed it as just iPhone (should be iPhone 3g). Tech support said it was a small group of customers that were effected.
Bottom line: If restore and reset and any other thing you've tried doesn't work, take 15 min and call At&t.

SMS/MMS are carrier features so take it out with them.
We cannot help here.

I cannot send or receive mms

mms is turned on and I still cant receive or send pics

You should contact your carrier to be sure you messaging plan is correctly provisioned to include MMS.

Cannot Send or receive MMS on new Galaxy S5. APN settings locked.

Within messaging settings, MMSC field is "Not set" and cannot be edited -- it should be http://mms.vtext.com/servlets/mms. Does Verizon acknowledge this and is there a fix?

BG1234567,
We want to be sure your device is set up correctly. The APN settings should not need to be edited. What were you trying to accomplish with changing the settings? Was there something wrong with your messages going in/out?
SandyS_VZW
Follow us on Twitter @VZWSupport

Cannot send or receive photo messages on iphone 3GS

Cannot send or receive MMS on my Iphone 3gs

troubleshooting message http://support.apple.com/kb/ts2755
if the link doesn't help, then do as pvonk suggested.

I cannot send or receive group text messages as well as pictures messages / MMS. What should I do? The settings on Messages was set to receive group texts but it does not solve the problem.

I cannot send or receive group text messages and picture messages / MMS. The settings on Messages are already set to receive group texts but it does not help. What should I do?

Wow, 1yerdua. That's far too long to be having this messaging trouble. We want to find the resolution fast! If you turn off your Lumia's WiFi (Menu > Settings > WiFi), are you still able to access data-oriented applications like Internet Explorer? Have you been to other areas of the state/country and experienced the same trouble?
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

My iPhone 4s cannot send or receive picture message

I cannot send or receive picture message

Had the same prob w/ pics not sending. Spent hours on phone and finally got problem solved. Hopefully this will help other people experiencing this problem.
First, go Settings, then select Phone. Under "My number" it should say your current number. If it doesn't (as it didn't in my case) call sprint (dial *2 on your phone). Tell the sprint agent you would like your Name assigned to your number.
In my case, I had been added to an existing family plan. I was assigned a random new cell phone number, but then later changed it to my old existing phone number from AT&T. So if you are like me and brought your old cell phone number with you when you switched to Sprint, then this may be the issue.
When I was experiencing the problem with my pictures not sending, the wrong phone number was showing as my number on the phone (even though people could call and text me using my current number).

I cannot send or receive pictures via iMessage data roaming enable 3G and cellular data all switched on

I Cannot send pictures or receive them via iMessage cella data ,data roaming and 3G all switched on

Hello there, Blackpool1.
The following Knowledge Base article offers some great, in-depth steps for troubleshooting issues with sending MMS type messages with your iPhone:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Start with these steps and then move down from there if the issue persists:
If you can't send and receive MMS
You will need these to send and receive MMS:
An iPhone 3G or later
iOS 3.1 or later
A cellular data connection (MMS isn't available if you're using only Wi-Fi)
A domestic MMS plan from your cellular provider. You might need an international messaging plan to send MMS to an international contact (Contact your carrier for more information.)
A roaming MMS when using a cellular provider's network that is different from your billing cellular provider's network (Learn more about roaming and contact your carrier for more information.)
To resolve issues with sending and receiving MMS, follow these steps
Go to Settings and turn airplane mode off.
Go to Settings > Messages and turn MMS Messaging on.
Go to Settings > Cellular and turn Cellular Data on.
Go to Settings > Cellular and turn Data Roaming on if you're roaming on a cellular provider network that is different from your billing provider's network.
Make sure that you have a cellular data connection in the status bar of your iPhone.
Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
Make sure that you can send and receive SMS. If you can't send and receive SMS, see the "Issues with sending and receiving SMS" section, above. MMS might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
Restart your iPhone.
Tap Settings > General > Reset > Reset Network Settings on your iPhone.
Remove your SIM card and insert it again.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I cannot send or receive messages

On iPhone 4, I cannot send or receive messages. In the settings, send and receive, it will not let me select my phone number. Also keep getting error messages when trying to connect to iMessage. If I turn it off, I still cannot send or receive messages

The phone number is always gray and so is mine. Is there a ticked mark next to the phone number?
If you switch off iMessage and you cannot text then it's certainly your carrier's problem because SMS & MMS are carrier features. Not everyone has an iPhone with iMessage configured so SMS & MMS should alway worked as long as your text & data plan are properly provisioned.
Delete the Messages app from multitask-list and do a reset :
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
Troubleshooting iMessage:
http://support.apple.com/kb/TS4268

I bought an HTC one 2/28/14. I had no trouble sending or receiving pictures with my texts. I had to update my phone 6/5/14 and since that time I cannot send or receive pictures in my texts. How can I fix that?

I bought an HTC one 2/28/14. I had no trouble sending or receiving pictures with my texts. I had to update my phone 6/5/14 and since that time I cannot send or receive pictures in my texts. How can I fix that?

The thing is, before the update, I ALWAYS had my wifi on, and I had my mobile data off. Worked flawlessly until the update.
Verizon Wireless Customer Support <[email protected]> wrote:
Verizon Wireless Customer Support created the discussion
"I bought an HTC one 2/28/14. I had no trouble sending or receiving pictures with my texts. I had to update my phone 6/5/14 and since that time I cannot send or receive pictures in my texts. How can I fix that?"
To view the discussion, visit: https://community.verizonwireless.com/message/1098171#1098171
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Cannot send or receive MMS picture messages or emailed picture messages

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