Cannot send or receive photos via multi media mess...

I cannot send or receive a message with a photo attached regardless of size. Went back to the trusty instructions and gives instructions on how to fix but with options that do not exist...
I go back to sett. wizard but keeps coming up with email options and not what is in the instructions

Contact your operator and ask them to send you the required settings via SMS.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Similar Messages

  • Cannot send or receive photos via txt messages?!?

    with my BB I was sending and receiving photos from all my children and other relatives. On my brand new Galaxy S4 no photos get sent or received. Any advice would be appreciated.

    Sorry, I have no suggestions for you.  I have sent many pics via txt message with no problems.  You might check to see how large your pics are.  There may be a limit on the size you can send by txt. 

  • TS2755 i put a new sim from vodaphone into my iphone but cannot send or receive photos with my texts, any help

    i put a new vodaphone sim into an iphone and all is great except i cannot send or receive photos with my texts

    Have you tried contacting Vodafone to make sure MMS messaging is enabled on your account?

  • Cannot send or receive photos on Galaxy S5

    We have 2 identical Samsun Galxy S5 phones both using Verizon Messsage...have no problem sending or receiving photo attachments w/messages on one phone, but cannot on the other.  Both phone shave data turned off.
    Can someone help me?
    Thanks,
    Toni

    Ann154 wrote:
    You will need the cellular data connection turned on and active in order to receive MMS picture messages.
    Not if you're using Verizon Messages, as the OP indicates they're doing; MMS will send/receive over wi-fi.

  • Cannot send or receive photo messages on iphone 3GS

    Cannot send or receive MMS on my Iphone 3gs

    troubleshooting message http://support.apple.com/kb/ts2755
    if the link doesn't help, then do as pvonk suggested.

  • I cannot send or receive pictures via iMessage data roaming enable 3G and cellular data all switched on

    I Cannot send pictures or receive them via iMessage cella data ,data roaming and 3G all switched on

    Hello there, Blackpool1.
    The following Knowledge Base article offers some great, in-depth steps for troubleshooting issues with sending MMS type messages with your iPhone:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Start with these steps and then move down from there if the issue persists:
         If you can't send and receive MMS
    You will need these to send and receive MMS:
    An iPhone 3G or later
    iOS 3.1 or later
    A cellular data connection (MMS isn't available if you're using only Wi-Fi)
    A domestic MMS plan from your cellular provider. You might need an international messaging plan to send MMS to an international contact (Contact your carrier for more information.)
    A roaming MMS when using a cellular provider's network that is different from your billing cellular provider's network (Learn more about roaming and contact your carrier for more information.)
         To resolve issues with sending and receiving MMS, follow these steps
    Go to Settings and turn airplane mode off.
    Go to Settings > Messages and turn MMS Messaging on.
    Go to Settings > Cellular and turn Cellular Data on.
    Go to Settings > Cellular and turn Data Roaming on if you're roaming on a cellular provider network that is different from your billing provider's network.
    Make sure that you have a cellular data connection in the status bar of your iPhone.
    Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
    Make sure that you can send and receive SMS. If you can't send and receive SMS, see the "Issues with sending and receiving SMS" section, above. MMS might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
    Restart your iPhone.
    Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    Remove your SIM card and insert it again.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Since update to 31.3.0 , cannot send or receive messages via own domain's mailhost, says connected to server

    can still send and receive from another computer with previous version of Thunderbird
    can send and receive from accounts at AT&T

    can still send and receive from another computer with previous version of Thunderbird
    can send and receive from accounts at AT&T

  • Cannot send or receive photos on iphone5

    Cannot receive or send photos on a iPhone 5?

    Do you have MMS turned on in message settings?
    Are you provisioned by your carrier to use MMS?
    troubleshooting message http://support.apple.com/kb/ts2755

  • IPhone 4 cannot send or receive photos, just texts?

    Worked fine yesterday but now I can't do anything. Tried a network reset and checked MMS settings to make sure that they were correct. Basically when I select a photo to send and choose a contact, I check the status and the bar gets about 85% full and gets 'stuck'
    I'm getting pretty frustrated with Apple these days. UGH!

    Have you been able to resolve this issue?
    If not, have you tried these steps:  support.apple.com/kb/TS2755
    You may be able to skip a couple steps like confirming your account is provisioned for MMS because it used to work before.

  • Cannot send or receive photo messages from non iPhone users .

    MY sister is having same issue with her phone no new updates overnight I could use this feature yesterday have tried everything I can think of please help

    (Insert fact!) Nothing that KiltedTim provided you was incorrect. While your device may have needed and responded to a reset (which there is no such definition in iPhone troubleshooting as a hard reset), what he provided is still true. MMS is a carrier feature, and is controlled by their settings.

  • TS3672 why can't I send or receive photos in my messages?

    Cannot send or receive photos messages on my iphone 4 version 6.1.3.  It all worked perfectly until about 2 months ago ( the phone is almost 3 years old). I received a couple of photos which had been sent 2 weeks previously!  but mostly I get the message to go online (Vodafone) and use a password they provide.  Have been to Vodafone about the problem, they supplied me with a new Sim card and said that would solve the problem but no such luck.  Really annoying!  Any suggestions/solutions gratefully received. Thanks.

    Hello Annadel99
    Check out the article below for troubleshooting messages on your iPhone.
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • How do i send or receive files via bluetooth on my iphone 4

    I cannot send or receive files via bluetooth on my new iphone 4

    That's because file transfer by bluetooth is not supported by the iPhone. These are the only supported bluetooth profiles:
    http://support.apple.com/kb/HT3647

  • I am getting a "not delivered" when I try to send a photo from my Ipad or iPhone via iMessage. I can receive photos in iMessage and I can send and receive photos other than with iMessage. I have tried restoring factory settings etc but no luck.

    I am getting a "not delivered" when I try to send a photo from my Ipad or iPhone via iMessage. I can receive photos in iMessage and I can send and receive photos other than with iMessage. I have tried restoring factory settings etc but no luck. Is anyone else having this problem please?

    I've been having this problem too, but here's the catch: originally it was only with my dad, and only sometimes.  Now it's dad and husband, every time!  Pix go through, via imessage, to everyone else, and they go through to dad/husband if I "send as text" after it fails. 
    And the other annoying thing- the blue bar will run all the way, and it will say "delivered".  So I close out of imessage. When I reopen it again, the "delivered" has changed to "not delivered" with the red exclamation point.  I just googled "imessage not sending photos" and founds TONS of people with the same problem, but no solutions.  (I have rebooted phone, reset network settings, with no luck.  I even had to backup/delete/restore my whole phone the other day for a different reason, and hoped that would fix it, but now it won't send to my dad OR my husband (who is on not just the same carrier, but the same family plan as me)

  • I cannot send or receive text photos from my iphone 5c

    I cannot send or receive attached photos to a text from my iphone 5c to any user other than other iphone users.  Help!!!

    You are welcome. Good luck.
    PS.
    Do a reset, it will clear off some glitches you might have:
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

  • Cannot receive photos via text messaging, says too big to receive

    I can receive photos via blue tooth but when anybody sends photos via text it does not arrive or I am told that the image is too big.

    Hi,
    Thank you for posting the issue here and providing more information. I did some research on the carrier and this is what I found about sending a receiving messages.
    Please call your service provider to find out if there are any limitations on attachment sized for your phone plan.
    I tried looking up to verify how to manually set up email for the email app for your phone, but was not sure what model you had: please check here for troubleshooting info [http://www.vodafone.com.au/help/devices/ota-settings] if the email is already set up, please ignore.
    This lists the networks that work best for sending and receiving pxt in mms overseas and email
    [http://support.vodafone.com.au/articles/FAQ/Sending-PXT-to-overseas-numbers]
    PXT®/MMS settings [http://support.vodafone.com.au/articles/FAQ/PXT-MMS-settings]
    If this continues after any optimizing changes the service provider recommends:
    *Are there download settings set in the email menu
    *What is the size of the attachment when this happens?
    *Is it a specific file type this consistently happens?
    *what kind of email account does this happen with, and is it consistent for other emails as well? If so it may be the apn settings.
    If you are unable to access the images from the account with Vodafone, it may be the following bugs that is affecting this.
    *[https://bugzilla.mozilla.org/buglist.cgi?quicksearch=image+email+firefox+os]
    *Does it happen with pdfs? [https://bugzilla.mozilla.org/show_bug.cgi?id=825318]
    *Does is happen when there is no message?
    *Does it happen when it is too large and is there a message? [https://bugzilla.mozilla.org/show_bug.cgi?id=949972]

Maybe you are looking for