Cannot send report to desired email address

Hi,
When an user tries to schedule a webi report in InfoView and send the report (as an attachment) to an manually entered email address, the report is always send to the default email address (of the adaptive Jobserver defaults).
The user schedules the webi report by rightclicking it in InfoView -> select schedule -> format and destinations-> select email recipients -> deselect Job server defaults ->enter email -> click on schedule
The default email address is the address entered in the CMC in servers -> adaptiveJobserver -> Destination.
All users are experiencing this problem, except for the (general) Administrators.
So I guess the problem is caused by insufficient rights. Obviously the question is which right I have to enable in order to make sure the report is delivered to the email address the user has entered.
BTW, I'm using BO XI R3.1 FP1.3.
Thanks a lot.

Hello rp02100 and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing an issue with your email.
What type of email account are you using - Gmail, Yahoo, POP/IMAP, Hotmail? Does this only happen when you try to send to yourself using this email and to this email account?
If you have more than one email account, if you were to use a different email account and send yourself an email to another account, does this same issue happen?
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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