Cannot send some attachments or pictures red circle with line (FIXED)

After three weeks working with support on an escalated ticket to find the resolution on some obscure site relating to something not specifically "Blackberry" I figured I should share.
Problem:
Cannot send attachments larger than... Not sure of specifics but well bellow our Exchange Max settings.
Cannot send pictures as attachments. or forward some emails with embeded images
Both cases would result in a red circle with a horizontal bar.
Our environment:
Exchange 2010
IIS 6.0
Blackberry (All up to date) devices connected to BDS
After 3 weeks of sending logs and trying settings here is what I found on the internet:
http://forums.iis.net/t/1169257.aspx
http://tmoaikel.wordpress.com/2011/10/14/http-413-request-entity-too-large-in-iis-6-and-7/
http://www.iis.net/configreference/system.webserver/serverruntime
I will let you read the above but essentially the data BDS is trying to push through IIS is too large for the cache (from what I can tell). Finally here are the changes I made to our IIS applicationhost.config file (copy paste to the bottom bellow the last tag). I am certain the number is still very high but I want to make sure there is no more issues. I have enough users wanting to jump ship already, I don't want more.
<location path="Default Web Site" overrideMode="Allow">
<system.webServer>
<asp />
<serverRuntime uploadReadAheadSize=" 52428800" />
</system.webServer>
</location>

I don't 100% know because we run all roles on one Exchange server.
I referred to Exchange server in my previous post presuming you were running the CAS role on the Exchange server. If you have that running on another server, I would change it on there as well.
Again, I can't see it doing any harm even if it isn't required!

Similar Messages

Unit totally locked up. now get startup sound and blank screen with red circle with line thru it.

My Macbook is about 4 years oId. I was doing an Excel spreadsheet(apple office suite), went for a short break, on first keystroke the unit totally locked up with the spinning beachball. My mouse could move that around but that was all it could do. After about 4 minutes, needed to force quit it by holding down start up button. let it sit for a couple of minutes and then tried to restart it. I now get the start up chime followed after a short spell with a grey screen with a red circle with a red line though it right in the middle of the screen. tried about 3 more times with the same result. I hope it isn't dead because my project was about 95% complete and just about ready to print.
Any ideas how to revive the ol' girl?

Thanks for the info. Unfortunately more serious then that. took unit to the apple repair techies and needed to replace hard drive. It had a total catastrophic failure and none of the info was recoverable That is a bummer as my last project was quite time consuming and almost complete. Good news I guess is I now have a much larger hard drive memory. Also had them put in much more RAM so now she is purring like a kitten again and a lot faster. Hopefully it will be a while before the swirling beachball of death appears. Thanks again for trying to help.

Cannot send multiple attachments since 10.5.8 with IMAP

Have had a consistent issue that Mail 3.6 will not send multiple attachments, regardless of size, since the 10.5.8 update with a IMAP configuration. Under POP, as in Gmail, using Mail 3.6 with multiple attachments is no issue. Using IMAP through my Godaddy Hosted Domains, in some cases it actually is sending mail as verified through webmail "Sent" folder but does not show in Mail 3.6 "Sent" folder. Have verified this through sending from my IMAP Goddady hosted emails to my POP Gmail account accessed via Mail 3.6. Can also send successfully through webmail on Godaddy to any Pop or IMAP account.
It seems something in the 10.5.8 update has altered Mail 3.6 to impact this functionality. As a business owner this functionality is crucial, may have to switch to Entourage.
Any suggestions are appreciated.

That crash is because of a bad result from an OS routine.
Our best guesses involve corrupt application installs, or corrupt OS installs.

Itunes will not allow me to add newly purchased songs to my ipod classic, i have no problems with adding free podcasts but anything that i have purchasedd when i drag it over to ipod the little red circle with line through it stops me. what has gone wrong

i just started using this netbook for itunes at first it wouldnt let me purchase anything just free podcasts etc but i got that sorted it was just a matter of resetting the security questions because i hadnt made a purchased from this computer before. now it is allowing me to purchase no problem but itunes will not let me add my purchases to my ipod classic??? i can add all the free podcasts i want but anything that has been purchased is blocked from being added.my ipod show up in itunes but only as a summary thing i cant actually look through my music on the ipod in itunes on this computer

You might want to check your process for moving your iTunes music against this: http://support.apple.com/kb/HT4527.

Cannot send some pictures from IPhoto '08 using ichat

For some reason I cannot send some pictures in my library over ichat or yahoo messenger? any ideas what happen? never had this problem before

Hi,
If this is in iChat 4 first check that the Pics you are trying to Send are "Owned" by you.
Find the Pic and click on it to highlight.
Use the APple key and i together (Get info)
In the panel near the Bottom see if in Owner and Permissions you are the Owner.
8:23 PM Friday; February 20, 2009

Iphone not being recognized by Itunes so I cannot fix the songs with the red circles with squares in the middle

I have an Iphone 4s and i have two reocurring problems. So my first problem was after I had synced all my music most of the new songs and some old that never had a problem before had a red circle with a red square inside of it. I've gotten rid of it before but I dont even know how. I've read countless discussions and tried so many things that I dont even know what works. i figured it just fixed in time but there has to be an easier way that isnt so frustrating and annoying. So now my iphone isnt even being recognized. the apple mobile device is installed and running and has been stopped, started and restarted plenty of time. ive reset and restarted, reinstalled everything. my phone is charging, it just isnt being recognized by itunes or my pc. also in the device manager it isnt showing up. I am getting very close to smashing my iphone and switching to an android. everything is up to date and i also have tried to sync music on the first ipod touch that came out and even that isnt being recognized. I just want to get rid of the **** red circles and connect my iphone so i can sync it a million times in hopes that the red circles will just disappear. does anyone know why these red circles appear? Apple needs to get their stuff together and give us actual directions on how to fix this!!!! thank you for your help!!!

I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync!

I am unable to click and drag some songs to a playlist I just created. There is a red circle with a line diagonal through it when I attempt to drag it to the playlist?

I am unable to add some songs to a playlist. There is a red circle with a line diagnonally through it that appears when I click and drag to the new playlist.

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

HT1320 ipod classic now displays a red circle with a X inside. I cannot reset it. It instructs me to go to the support psge. Is there a fix for this?

I cannot reset my Ipod there is a circle with an X inside. Is there a fix for this?

Hello astro30,
Try putting the iPod into disk mode manually, then attempt a restore via iTunes.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Cheers,
Allen

Cannot delete email. Selected edit. Selected email and red circle with white check appears. BUT, options at bottom of screen do not appear. Help.

Cannot delete email. Selected edit. Selected email and red circle with white check apprears. BUT, options at borrom of screen DO NOT APPEAR. I just get a grey band across he bottom of the screen.

Correction: the "Move" button is blue, not green.

Cannot send any attachments in an email, i am able to send and forward.but cannot attach. it tells me silverlight has crashed

cannot send any attachments in an email, I am able to send and forward. but cannot attach. It tells me that silverlight has crashed

Edit the outgoing mail server setting to be the same for both.
Your outgoing mail server is dependent on your internet access provider (the one giving you the juice to the internet). Many block outgoing mail servers that do not belong to them, unless you specify password authentication, and port of the outgoing mail server. The port of many outgoing mail servers is either 2662, or 587, or 2626. Try each and see which one works with password authentication. Note the password you would use is the same for checking mail at that server.

I cannot send some emails, I can reply but I cannot start an email, an error comes up in outbox stating 'does not allow relaying' please help?

I cannot send some emails, I can reply but I cannot start an email, an error comes up in outbox stating 'does not allow relaying' please help?

Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works

HT5622 My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?

My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?
After holding down the Select and Play/Pause button, I was able to restart the Ipod and then it brought me to a Diagnositc test. I have tried doing both the Mannual and Annual test on the ipod however in each test, the ipod freezes on different access tests. The HP (headphones) test, shows the headphones are detected, but then if it tries to play a song to make sure they work it freezes and goes back to the red cross. I have looked at various other questions regarding the FW cable, however I don't believe i have such a cabel. Then the Hard Drive test freezes up and I can hear a ticking noise coming from the drive but it doesnt seem to be spinning. Alongside these test issues, any computer cannot see the Ipod when plugged in (including itunes). Therefore some tests for the USB drive cannot be completed. I do not recall dropping it badly, though I have dropped it previously. Does all this mean there is damage to the drive? Should I instead take it to an apple store?
Many Thanks

The stats look fine. Try the DFU Restore method shown in Corrupt iPod classic. It may pay to disable any anti-virus software and use the staged transfer method to reload data, assuming you get that far.
tt2

My ipod classic 160 has a red circle with a X in the middle how do I get it to work?

My ipod classic stopped working. It has a red circle with a X in the middle. I've troubleshooted but still can not get it to work.

Hi Mildred,
Happy Holidays!
The resource below will explain the steps you can take to resolve the issue you are having with your iPod classic.
iPod Displays a Red "X" Icon - Apple Support
http://support.apple.com/en-us/HT203170
The first step is to download the latest version of iTunes on your Mac or PC. Then try the steps below.
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
Apple Retail Store
iPod Service Request Online
Putting iPod into Disk Mode - Apple Support
http://support.apple.com/en-us/HT201544
iPod devices with a Click Wheel
If necessary, verify that your iPod has a Click Wheel.
Before placing the iPod into Disk Mode, verify that it is charged.
Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least six seconds, until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will should say "Do not disconnect".
If you are having difficulty putting your iPod into Disk Mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center. If you are still unable to put your iPod into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
Older iPod models without a Click Wheel
Before placing the iPod into Disk Mode, verify that it has a charge.
Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, then release them. This resets iPod. When you reset iPod, all your music and data files are saved, but some customized settings may be lost.
When the Apple logo appears, immediately press and hold the Previous and Next buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod should say "Do not disconnect".
Restoring iPod to factory settings - Apple Support
http://support.apple.com/en-us/HT201540
It's important to understand the difference between updating and restoring. Updating simply installs the software that controls iPod and does not affect the songs and files stored on iPod's disk. Restoring erases the iPod's disk and restores iPod to its original factory condition.
Warning: Because restoring erases all the songs and files on iPod, back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
I hope this information helps ...
- Judy

Red Circle with a red square

For some reason my phone isn't playing all my music. It just skipps over the songs that have a red square with a red circle around it. I have Turned it on and off, connected to iTunes with the cable...nothing..any ideas?

I encountered the same problem yesterday and found the solution after seeing this same issue posted on Apple support over multiple dates since September. I followed the advice of one commenter and did a restore procedure of the iphone and that solved the issue. The commenter provided a link to a non-apple web site and the instructions differed only slightly from Apple's instructions here: http://support.apple.com/kb/HT1414. I can't find the original advice or that site right now but here's what I did:
1. ensured that only the usb end of my sync cable was attached to my computer with itunes open.
2. held the home and top buttons down simultaneously on my untethered iPhone to power it off.
3. Keeping my finger on the home phone only, connected the iPhone to the other end of the sync cable that was connectd to my computer (fyi, I use a macbook pro and back up everthng to iCloud)
4. the warning message came up in iTunes about are you sure you want to restore all your media and other data (on the phone) will be erased. You can click cancel or restore; I chose restore. It took a while but all my apps, photos and music returned to my iPhone without the red circles with red squares on some tracks.
Background: I updated to ios 7 back in September with no problems. Yesterday, I imported new digital audio to my itunes library and then went to sync, it appeared that I was way over capacity on my iphone. I tried removing pictures and apps I don't use. That brought memory down, but the sync would not correct the red circle/squre issue of certain tracks in my music on my iPhone. These files played fine in iTunes on the computer. On the Apple thread where I found the advice that I've posted that worked, that person had spoken to an Apple person on the phone who believed that a file must have gotten corrupted on the iPhone and recommended the restore. I think the same happened to me. The new digital audio files which I had imported into iTunes were mp3s which worked fine in iTunes, but must have gotten corrupted during the first sync. I converted to aac and shrunk to 128, but whenever I tried to sync, things looked normal (except for a diagnostic message) but the waiting to copy took way to long and when things finally started to copy, it was so slow that he sync just quit on its own. THEN I noticed that all the music that had the red circle/squares were files that I had originally put into iTunes from CDs - so, music not purchased via iTunes. These were imported quite a while back. Fortunately, they were all backed up to the cloud and restore of the iPhone worked. All that music is back and I don't get the diagnostic message or slow wait and quit problem now.

Red circle with red square inside- what does it mean in iTunes next to songs?

I can't play songs on iTunes that have a red circle with a small red square inside it. What does the symbol mean and how do I get rid of it. I have one iPad 2, one iPhone 5 and one ip[hone 6 plus bit only one iTunes account and one computer where all the songs are stored. The same song will play on the phones but not the iPad!! I really don't want to keep upgrading the software cos really it just creates more problems!!

! = iTunes cannot find the file that contains the media associated with the entry in the iTunes database. iTunes itself does not contain your music, it just uses a reference to play a file on your computer. Something happened to break that link. Many reasons. Your computer may be having directory problems (directory = computer's database of what files it thinks are on the drive). You may have renamed a folder or file or moved a folder or file related to iTunes.
When you try to play the file iTunes will ask you if you want to associate a file with that entry. You can answer yes and look for the file that you think it should play. If the file is truly missing then you have bigger worries because who knows what else could be missing - the whole reason for computer backups and periodic maintenance.

Cannot send some attachments or pictures red circle with line (FIXED)

Similar Messages

Maybe you are looking for