Cannot send text (SMS) to short telephone numbers

Hi, I have a Nokia XpressMusic 5800. I find i cannot text to short, 5 digit numbers. For example i cannot request information from Google by texting g-o-o-g-l-e (466453). This kind of services is becoming very popular and it's a problem when i'm not able to access them.
When i try to send an sms to a 5-digit number, the text is never sent. It sits in the 'Outgoing' box forever, until the software gives up trying. All i'm told is "Impossible to send message". My old, non-smart Nokia had no problem sending these types of messages, and i know it isn't my provider... what's going on?

Yosef,
I do not have premium messaging blocked. I checked in the My Verizon site,
plus I am able to receive messages from short codes. It's just that
whenever I try to send a message to a short code, it fails.
Mike
On Sun, Feb 23, 2014 at 12:32 PM, Verizon Wireless Customer Support <

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