Cannot Set Up Airport Express

Hi there,
I have connected everything and all seems to be green lit. The problem I have is that I cannot find my Airport Express (or any device really) when I open Airport Utility in order to set up the network. Any advice would be greatly appreciated.
Thanks in advance!

I had a similar problem before when moving between networks. I used the AEX to extend my home network, so before leaving for my office (which uses another network) I have to remember to reset the AEX to the work network. Otherwise my AEX will be undetectable. Alternatively you could do a hard reset on your AEX and create a new network.

Similar Messages

HT4259 Trying to set up airport express to extend my wireless network. Primary base station is a time capsule. Even when I plug in the airport express to mac it cannot find it.

Trying to set up airport express to extend my Wi-Fi network. Primary base station is a time capsule. Tried searching for airport express using Wi-Fi status, no luck. Even tried plugging airport express into iMac, still no luck. Airport express showing solid amber light. Thanks for any help.

Airport express showing solid amber light
Unfortunately, this can mean one of two things:
1) The Express is locked up and will need a Factory Default Reset procedure to try to return the device back to its original default settings so that it can be reconfigured again.
2) The Express is defective. If you cannot get the Express back to a slow, blinking amber light after a Factory Default Reset, the Express will need to be replaced.
Try the Factory Default Reset a few times and report back on your progress.
Resetting an AirPort Base Station or Time Capsule FAQ

Problem with setting up Airport Express to join an existing network

I want to use an Airport Express to stream music from iTunes to my stereo. I've followed all of the instructions in Airport Utility (latest update) to the end, when the Airport Utility starts to update and loses sight of my airport Express. I get the following message: "Airport Utility was unable to find your AirPort device after restarting. The setting for this AirPort device was successfully updated, but there was a problem in joining the network or the Airport device." After this, the only way I can get back on the internet is to use the Network panel in System Preferences. When I start that off, I get this message: "Airport has the self-assigned IP address x.x.x.x and will not be able to connect to the internet." After rejoining my network, I'm back where I started from, but the MacBook cannot see the Airport Express device. I have to do a Factory Reset, in order to start over. But I end up just where I was: with Airport Utility losing sight of Airport Express and I having to return to Network Preferences to get back on the Internet.

Welcome to the discussions, Matt!
"Airport Utility was unable to find your AirPort device after restarting. The setting for this AirPort device was successfully updated, but there was a problem in joining the network or the Airport device."
This error occurs when the AirPort Express does not receive the correct information to join the wireless network. The settings that you provided were stored successfully on the AirPort Express...what the message does not tell you is that unfortunately they were not the right settings. It's almost always a security setting that causes this error.
Please go into your wireless router and locate the settings page. We need to know the exact type of wireless security that your router is using. When we have this information, we should be able to recommend a compatible setting for the AirPort Express or another setting on your wireless router that will allow a successful connection.

Cannot configure my AirPort Express (1st generation) anymore. Am using AirPort Utility 5.4.2 Setup Assistant. What do I do wrong?

I cannot configure my AirPort Express (1st generation) as base Station anymore. I had to reset it because I lost my password.
I first tried my IPads (IOS 6). These returned the message: Your AirPort Express cannot be configured with this software. Go to apple.com/nl/support/airport for more information.
As it is an old one, I have downloaded the eldest available AirPort Utility I could find on the Apple site (AirPort utility 5.4.2) to my computer. I ran the AirPort Setup Assistant wireless and the assistant found my AirPort named " Apple Network XXXXX". (I notes that the Assistant also returned the message: If this is not the AirPort Extreme you want to set up ...)
I clicked <NEXT>
After trying to connect to Network, I received the message: Cannot connect to network or there are no AirPort base stations on the network.
To be sure I retried running the Assistant after connecting the computer and the AirPort using an ethernet cable. The error message was the same.
What do I do wrong?
Am I using the wrong Utility software? If so, which version do I have to download and from where?
Is a first generation AirPort anyhow compatible wth 4the generation IPads or shoud I just buy a new AirPort.
I hope someone can help me...

Ok, thanks for clarifying that for me. You are correct. Your iOS devices will NOT be able to administer the 802.11g base stations because the version of the AirPort Utility that they use is incompatible.
For Windows XP, AirPort Utility for Windows v5.5.3 should work. However, v5.4.2 that you have should work as well.
Your XP computer needs to connect to the AirPort's wireless network BEFORE you can access the AirPort with the AirPort Utility. You may want to try connecting your computer directly to the AirPort using an Ethernet cable.

Airport Utility cannot find my Airport express on Windows 7

   I have a working Airport express with a static ip address. The static ip address has been hard coded in my main router. The airport express is connected to my network via ethernet cable. Airport Express Version 7.6.1. I am having conectivity issues from my new Windows Desktop. The airport utility 5.6.1 on my new desktop cannot find my airport express. The manual setup button has been greyed out. I can ping the device. I can click on "configure other" and configure the airport-express (which is how I set it up).    If I reboot my desktop and then quickly fire up the airport utility, it finds the device. On hitting rescan, in a few minutes everything gets greyed out again.
The airport utiltity on other computers is able to find that airport express.   I am able to stream music through the airport express from other computers in the network.
How do I find out what is blocking the airport utility on my new desktop. The Bonjour Service is up and running.   Any help/advice on trouble shooting this issue is appreciated.

The airport utiltity on other computers is able to find that airport express.   I am able to stream music through the airport express from other computers in the network.
You only need one computer on the network to access the settings in the AirPort, so unless you like to look for things, it is probably not worth the effort to try to troubleshoot the blocking action on the Windows 7 machine.
It is not always the Windows Firewall and/or the anti-virus program that blocks connection attempts like this, but that would be the first place to look.
In general, you have to get into the Firewall settings to create an "exception" for the AirPort connection. The same would be true for the anti-virus if that is what is blocking the connection attempt between the PC and AirPort.

Itune on iMac cannot connect to Airport Express, but Itune on XP can

Hello
I've the following situation:
Itune cannot see the Airport Express unless my Iphone Remote controle is connected to Itune. And eventhough, Itune fails to connect to it.
Here is the environment of my network
1) third party LAN/Wireless router (connected to the internet)
2) iMac (10.4.11) connected via the LAN port to the router
3) Airport Express (7.3.2) connected to the wireless network
4) one Iphone connected to the wireless network
5) one XP computer connected to the wireless network
6) All devices are in the same subnet
What really puzzle me is that Itune on the XP laptop can broadcast music to the Airport Express without any issue. But Itune on the Mac does not see at all the Airport Express unless I connect my Iphone to Itune. When I do so, the Airport Express become listed in the status bar of Itune. But if I try to make Itune connect to it, it try for a while then it stop trying without any error message.
I really don't understand what is going on. Does any body can give my a bit more information how Itune and Airport Express communicate? Or have any idea where I should direct my troubleshooting?
Thanks in advance for any help

So did i screw something up last night when i connected using my PC?
That sounds likely. Maybe the security type or password?
And if so how do i re-set the link with my mac??
Try the options described on pp. 30-33 of http://manuals.info.apple.com/enUS/AirPort_Express_SetupGuide.pdf
Once you get things working again, suggest you save the settings in a profile. In future when you bring the PC home, create a different profile for experimentation. Switch back to the usual profile when you're done with the PC. Eventually, you should be able to develop one profile that works with both machines.

Problems Setting-up Airport Express to Play Music thru External Speakers

Hi:
I have an HP dv6500z laptop connected to an HP printer C6280 via LinkSys wireless network using the LinkSys 54G router and PrintServer. It works fine.
I purchased an Apple Airport Express and want to connect it to this network so that I can play songs from within iTunes through external powered speakers wirelessly. The powered speakers are connected to the Airport Express (AE).
The AE is plugged into the AC outlet and the speakers are turned on. The AE is roughly 10 feet away from the laptop/router, just across the room. The AE's
LED is flashing amber (It does not yet recognize the network). I installed the Airport Utility from the enclosed CD, downloaded all patch upgrades and it installed successfully.
Now, how do I tell the Airport Utility to recognize and connect to my existing LinkSys network, so that the AE recognizes it ? The instructions are not clear on this note...they say to run the Airport Utility and then follow the on-screen instructions. The instructions tell you that you will lose your wireless network connection if you continue...and you do if you try.
The same information comes up if you try to do a manual install.
How do I connect the AE to an existing network ? This information seems to be missing. If I go to the AirPort Utility Help and search and search on Setting Up AirPort Express, it tells me the following:
Connect your stereo or powered speakers to your AirPort Express using the mini-jack on the top side of your AirPort Express, and then plug your AirPort Express into a wall outlet.
Open AirPort Utility, located in the Utilities folder in the Applications folder on a computer using Mac OS, and in Start > All Programs > AirPort on a computer using Windows.
Click Music in the toolbar, and select the Enable AirTunes checkbox.
Problem: What Music in What toolbar ? I do not see this...
Enter an iTunes speaker name and password. This is the name displayed in the pop-up menu at the bottom of the iTunes window.
Problem: Where does this information come from
If you're setting up your AirPort Express for the first time, choose Assist Me from the Base Station menu and follow the onscreen instructions.
It seems like something is missing from the setup.
Aaah...Just for the heck of it, I went under Base Station > Assist Me
and told it to continue even though the dialog box said it would change the network.
It displayed a tabbed dialog box where I could configure the AirPort Express, including a tab named Music.
Note:
The following two items are listed in Apple's on-line Help inside of Airport Utility, and on the web, yet I did not see them inside of Airport Utility when trying t oconfigure my AE.
I did not see a checkbox to check, named Enable AirTunes.
I did not see any place for entering the name and password for my speakers.
I followed all of the instructions and things looked like they were going well until I clicked Finish.
Them it said something like it could not save the settings..try again.
Well, I did, but when I brought Airport Utility back up, it kept saying that it could not detect the AE,
and when I went under the Base Station menu, all items were grayed-out, so I couldn't do anything.
Please help... the instructions need to clearer and more detailed.
Thanx, Dale
HP dv 6500z Windows Vista New Airport Express

Hi:
Thanx for your reply.
After several more hours of trial & error over the weekend,
I finally have the Green Light (LED) on the Airport Express.
And it stays green, even if I unplug it from the AC outlet,
and plug it back in later. I have the green light so this
tells me that I have gotten past one hurdle.
OK...in order to get this far, I had the AE wired to the
laptop or LinkSys router via an Ethernet cable. How do
I go about making this a "wireless" connection. LinkSys
told me how to take my laptop from a hardwired connection
to wireless, but it doesn't address the issue when you have
a 3rd party device hardwired that you want to make wireless.
Side Note:
I have not tried this yet, but I found a note on the web that
stated something like this: after getting the green light,
this guy then disconnected the Ethernet cable from the AE,
unplugged the AE from AC power for a few minutes, plugged it
back in to AC power, and voila! ... he was wirelessly on his network.
OK...let's assume that my AE is now on the wireless network.
What type of special settings do I need to make inside of iTunes
in order to get sound to the speakers.
I have my powered speakers recognized by iTunes...I can select them.
But, it appears that something may be blocking my AE from talking to
my network...I keep getting a pop-up box from Symantec saying that it
is detecting a "virus" (for lack of a better term) at the IP address
that I set my AE to. Oh, yes...that's another question...
When manually setting up the AE, I have my router network's IP address
(dotted-quad) in the list of parameter settings, but...near the top of
the list, the Airport Utility software asks for your AE's IP.
Well, what is it ? Nobody has told me ... Where do I get it from ???
Or...do I assign an arbitrary value to it based on the dotted-quad below ?
The router has an IP address of something like 192.168.1.xyz. I know what
the xyz is for the router but, what number do I use here for the AE, or
does it matter as long as it isn't being used by another network device.
My network is static.
So, after using a number not used by my network elsewhere (that I am aware of,
and...inserting a $ (to specify hexadecimal format)in front of my encryption password, NOT the router password (they intermix the naming of these) I finally managed to get the Green Light on the AE. Note: I am using the WEP-64 bit encryption which is also refered to a "40 bit" (No..not hexadecimal..$40 = 64) which is 40-bit to which a random 24 bit is added to give you 64 bit encryption.
To summarize;
I appear to have the AE configured via hardwire (I have the green light).
In iTunes, I can see and select my powered-speakers from the drop-down menu in the lower right corner, but i am s not yet streaming (hearing) the music.
It appears that Symantic may be knocking me off the network, or not letting the AE talk to the laptop/router...I have not yet tried this, but another nugget that I found on this site says to go to System Preferences (where?), click on the Firewalls tab, click Advanced , and uncheck "Block UDP Traffic".
Is this what may be blocking my AE talking to the laptop/router ?
Any help/feedback would be appreciated...Thank you.
I'm getting close...but no cigar (yet).
DaleB

I set up Airport Express as Client, I can no longer connect to my wlan

I set up Airport Express in Client mode so that I could use Airtunes. My Router/modem is a netgear one and I use WPA.
I can no longer connect to my wireless network from my ibook.
If I plug in the ethernet to the router I can. I can also then see from the router that Airport express has connected itself to the router.
So what do I have to do to be able to reconnect to myibook to the WLAN?

Double-check these settings on your iBook:
System Preferences > Network > Show > Network Port Configurations
- Verify that an AirPort option exists. If it does not, click "New" to create one. - Verify that AirPort is "On" (checked)
- Verify that AirPort is at the top of the list. If it isn't, you can drag it to the top.
Systems Preferences > Network > Show > AirPort
AirPort tab
- By default, join: Automatic
TCP/IP tab
- Configure IPv4: Using DHCP
- Configure IPv6: Automatically or Off
Proxies tab
- Configure Proxies: Manually
- Select a proxy server to configure: <All proxies should be unchecked unless you specifically require a proxy for Internet access.>
- Exclude simple hostnames (unchecked)
- Bypass proxy settings for these Hosts & Domains: <leave blank>
- Use Passive FTP Mode (PASV) (checked)

How to set up Airport Express in Bridge mode for hotel use

Please provide step by step instructions on how to set up Airport Express in Bridge mode for hotel use. I do not have a computer with me, only an iPhone and AEX 802.11n.

+"Please provide step by step instructions on how to set up Airport Express in Bridge mode for hotel use. I do not have a computer with me, only an iPhone and AEX 802.11n."+
AirPort Utility is the application that must be used to setup and make any configuration changes to the AirPort Express. I'm not aware of an "App" for this.
If you could borrow a computer from someone there for 30 minutes or maybe use the computer in the lobby, you could download AirPort Utility and reconfigure your Express. To help with setup, use an ethernet cable from the computer to the Express to help AirPort Utility "see" the Express.
http://support.apple.com/downloads/#airport

I cannot get my Airport Express to accept wireless clients.

I cannot get my Airport Express to accept wireless clients. After resetting to factory default and reconfiguring, it works briefly but then stops again.
The Airport Express is on the second floor of my house and is seen by Airport Utility. Using a LAN cable with the Express works no problem.
My network is created by an Airport Extreme (ground floor) and extended by a Time Capsule (first floor)
Have run through all settings repeatedly and as I said I can get it to work briefly by resetting and then reconfiguring, but after a short while again my iOS devices can no longer connect and revert to cellular.

I cannot get my Airport Express to accept wireless clients. After resetting to factory default and reconfiguring, it works briefly but then stops again.
The Airport Express is on the second floor of my house and is seen by Airport Utility. Using a LAN cable with the Express works no problem.
My network is created by an Airport Extreme (ground floor) and extended by a Time Capsule (first floor)
The issue is most likely due to the fact that the AirPort Express may be too far from the AirPort Extreme to properly extend it with enough bandwidth to be useful.
It is important to understand that with Apple 802.11n or 802.11ac base station an extended network works in a wheel-like fashion with the base station to be extended at the hub and each extending base station along one of the spokes. This type of configuration does not allow for daisy chaining the base stations. That is, in your case, both the Time Capsule and AirPort Express are attempting to extend the AirPort Extreme.
Each extending base station must be within a certain signal quality range in order to extend the network properly. Please check out the following AirPort User tip for details.

Sometimes I cannot select an airport express to output sound from a current model mac air/10.9.3. The output jumps back to internal speakers or apple tv. Any ideas?

Sometimes I cannot select an airport express to output sound from a current model mac air/10.9.3. The output jumps back to internal speakers or apple tv. Any ideas?

Hello Cloud19,
The article linked below provides some helpful information and troubleshooting that can help resolve issues with AirPlay and your Airport Express.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Cheers,
Allen

I lost my internet last night and now i cannot get my airport express to work

i lost my internet last night and now i cannot get my airport express to work it is blanking yellow on /off

Have you tried AirPort Utility it the Utility folder? If so, what was the result?

Can you guide me step by step in setting up airport express as a wireless extender for an existing Airport extreme network

Can you guide me step by step in setting up airport express 802.11 as a wireless extender for an existing airport extreme network?

Also check out:
Re: Need Help Networking AirPort Exp to Existing AirPort Extreme
Re: How to connect AirPort Express to existing AirPort Extreme Network...

Trouble setting up Airport Express and Windows

I am trying to help a friend set up Airport Express to work with her Windows computer. The goal is to use the Airport Express so she can stream iTunes to her stereo system. There is an existing Linksys wireless network. First I tried to connect add the Airport Express to her existing wireless network. I was able to see the base station and I chose to add it to her existing network. I was able to go through all the steps updating the Airport Express. After the base station restarted, the configuration tool couldn't see the base station anymore. In iTunes on her Windows computer, I could see the base station but when I clicked to select the speakers, it wouldn't select.
I reset the Airport Express to factory settings and tried again with the same result.
I reset again and tried using the Airport Express to replace her wireless network and to also stream iTunes. In the configuration app I chose to create a new wireless network. I was able to set up the Airport Express as a wireless network and could connect her Windows laptop to the Internet through the Airport Express. But I had the same problem in iTunes: I could see the speakers in the drop down list, but I couldn't select them.
I've returned everything to how it was (Linksys wireless network).
Can anyone let me know how to make this work?
Thanks

As I mentioned in my post, I followed the directions exactly. I used the same set of directions in the previous post. At the last step of the set up, the Airport Express restarts. After restarting, I got an error saying the utility could not find the base station. I reset the Airport Express to factory settings and went through the steps again and had the exact same result.
I am using an Airport Express at home with a Linksys router and I had no problem setting it up to join my network. The only difference is that I use a Mac at home. The one I am trying to set up for my friend is with a Windows XP machine.
Has anyone ever had this problem?

Airport utility cannot find my Airport Express, repeated rescans, nothing, even with direct connect via Ethernet. Help!

I use Airport Express to stream iTunes to my home stereo. This is the ONLY thing I use it for. It quit working and now Airport Utility cannot find the Airport Express unit, even after repeated re-boots of all components, resetting the Airport Express, even when connected directly to my router via Ethernet. I use a D-Link wirless router.
I downloaded the latest Airport Utility, but it will NOT work with XP (from the Apple website, not my words).
The Airport Express will achieve a solid green indicator after reset, but Airport Utility cannot find it. Until Utility can find and recognize the Airport Express hardware, I cannot adjust or reset any settings, etc.
Help!

I downloaded the latest Airport Utility, but it will NOT work with XP (from the Apple website, not my words).
The latest version of AirPort Utility.....5.6.1.....will only run on a Windows 7 machine.
Try AirPort Utility 5.5.3 for Windows (make sure that you have Service Pack 3 installed on your PC, otherwise the application will not run on an XP machine).
The Airport Express will achieve a solid green indicator after reset, but Airport Utility cannot find it.
After a "hard reset" or "factory default reset", the light will not be green.....it will be slowly flashing amber after it restarts. See this Apple support document for more information on various resets:
Resetting an AirPort Base Station or Time Capsule FAQ

Cannot Set Up Airport Express

Similar Messages

Maybe you are looking for