Cannot set up btmail on iPhone 5c

I Cannot set up BT Mail on iPhone 5c.  Have followed all the settings and advice on BT website and forum. Keep getting message that username or password not recognised. Can access BT Webmail and send and receive. Any advice?

The iPhone has a feature of allowing your mail settings to be imported from your computer's mail client's settings when you sync the computer and the phone using iTunes. Open iTunes, connect the phone, click on the phone in the left hand column. Then open the Info tab and check the Mail settings and select the mail client you are using, either Outlook or Outlook Express. Then sync and the settings should be exported into the phone.
If that doesn't or hasn't worked, open your mail client and look at the settings for the outgoing server. Manually enter the same settings in your iPhone. You don't have to guess whether to use SSL when you already have this info in the settings in your computer.

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    Make sure your iPhone 4 is using iOS 4.2.1. This is the first version that has Find My iPhone for free.

  • Cannot Set-up gmail in iPhone 5

    Hi
    This is Sunil Akella from Bangalore, Karnataka, India.
    I have recently purchased iPhone-5, and I am not able to set-up gmail account. A smart phone without personal email account is very embarassing to maintain.
    I connected to Wifi in my organization, and ensured I am able to connect to the internet and I followed below steps to set-up gmail account.
    1- Touch on Mail Icon
    2- Select Gmail
    3- Provided Name, email, Password and "Next" button.
    Now at this stage it pops-up a message saying " Cannot connect Using SSL.. Do you want to try setting up the account without SSL ? Yes/ No
    4- I selected Yes
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    I bought an Iphone 5s and just tried to add my google calendar -extra easy to do in an old fashion Samsung, but in the iphone I got this message:
    Cannot connect using SSL. Do you want to try setting up the account without SSL, Y/N
    I click yes
    Then I got a second message
    The IMAP server “imap.gmail.com” is not responding. Check your network connection and that you entered the correct information in the “Incoming Mail Server” field.
    I clicked OK and nothing happened.
    Please help.
    I am starting feeling a bit disappointed.

  • Cannot set up mail on iphone.

    I have encountered problem set up my mail account in Iphone.
    This is the first time set up where I selected mail settings from iphone main menu .Well the problem indicates "Cannot connect through SSL (secure connection)-Do you want to continue connect" then I selected yes.
    However, after few 40 seconds, another message appears as "Unable to setup...check network connection". I switched to AT&T Edge data network and completely disable Wi-fi. Literally, same problem re appeared.
    Can anyone provides feedback how to resolve this issue. Indeed, many thanks in advance.
    Cheers all!

    The iPhone has a feature of allowing your mail settings to be imported from your computer's mail client's settings when you sync the computer and the phone using iTunes. Open iTunes, connect the phone, click on the phone in the left hand column. Then open the Info tab and check the Mail settings and select the mail client you are using, either Outlook or Outlook Express. Then sync and the settings should be exported into the phone.
    If that doesn't or hasn't worked, open your mail client and look at the settings for the outgoing server. Manually enter the same settings in your iPhone. You don't have to guess whether to use SSL when you already have this info in the settings in your computer.

  • Cannot set up gmail for iPhone 4

    Hi,
    I just got an iPhone (thru Verizon) and wanted to set up my Gmail account.  However, I keep getting an error message saying "Cannot Get Mail.  The use name or password for "imap.gmail.com" is incorrect.  I've triple-checked my account and password, and those are right.  What am I doing wrong?
    Thanks!

    i ran into the same problem today when i got my new iphone 4 S and trying to setup my gmail on my iphone 4 S. it was not working until i followed the video on youtube.com.
    you do not need to do anything besides follow the steps in the video and it worked for me.
    this is the video:
    http://www.youtube.com/watch?v=gd37Edi0Phc
    SOLUTION:
    1) Settings
    2) Mail, Contacts, Calendars
    3) Add Account
    4Scroll all the way down on the list and pick Other (DO NOT PICK Gmail from the list - THIS DID NOT WORK for me)
    5) Add Mail Account
    Name: Your Name
    Address: [email protected]
    Password: Your Gmail Password
    Description: Your Gmail
    Incoming Mail Server:
    Host Name: imap.gmail.com
    User Name: [email protected]
    Password: Your Gmail Password
    Outgoing Mail Server:
    SMTP: smtp.gmail.com
    That's it! Good luck

  • HT203433 I downloaded apps with one appleid on my iphone.  When my account was disabled I set up a new appleid & account.  Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id.  What do I need

    I downloaded apps with one appleid on my iphone.  When my account was disabled I set up a new appleid & account.  Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id.  What do I need to do?

    You can write into support and ask for help reenabling the account through this link here:
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    Since the applications were purchased on the older account, you will need to log into that account to update them. The newer account will not recognize the purchases because they are not a part of the purchase history for the specific account.

  • "Apple ID cannot be used for MobileMe" when setting up Find My iPhone app

    Okay, folks, spent some time with MobileMe support via chat this morning. This is what I've learned. Apparently you CANNOT use an Apple ID, regardless of what format it's in (usually a full email address) AS LONG AS IT'S ASSOCIATED WITH A MOBILE ME (ME.COM ADDRESS) ACCOUNT THAT IS CLOSED OR NO LONGER ACTIVE. Unfortunately, there is no way to disassociate the two and there is no way the old MobileMe (me.com address) account can be deleted.
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    I agree.
    I found this 'bug' out the other day when getting ready for my new iPhone I was setting up my iPad with some new apps too and wanted to work with Find My iPhone.
    Here's the deal; my main AppleID is just a simple 'Username' not a '[email protected]' AppleID.
    I've had this since the need for AppleIDs were used for these forums and the iTunes Store, AppStore, etc.
    So it works fine and well with that stuff but not with find my iphone on my iPad as it wants a full email account, either a '@me.com' or a '[email protected]' AppleID which I did create but I think it was used as Job profile or something other along those lines (NOT used for a MobileMe account or .mac either).
    And I only have access to one email now and I dont feel comfortable having multiple email addresses that I dont check or have no use for, call my simple or naive but thats just how it goes.
    What I'd like to do is be able to use either AppleID for my Find My iPhone app and everything else.
    And I think thats a good point, '@me.com's for all. make it a whole lot easier in my opinion.
    merge all the apple accounts you created into a MobileMe, simplifies the situation and makes it easier connect to all Apple Services.
    My itunes account, apple.com store account, appstore account, main AppleID for the past couple years it "Maxwell Stanley" but it does NOT work with Find My iPhone. So i created [email protected] (example.com is in place of my true email domain for privacy reasons) and that doesnt work as it statse it Cannot Be used.
    My 'Maxwell Stanley" Apple ID's email associated with it was [email protected] i tried changing it to [email protected] but still doesnt recognize that as an AppleID even though its associated with "Maxwell Stanley".
    I event ried to use the SAME email that is associated with my 2nd AppleID '[email protected]' with the appleid 'Maxwell Stanley' and no dice.
    running out of options it seems.
    Any idea on the best solution?
    Thank you!

  • I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

    I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

    Do the following:
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    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iPhone and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then go to Settings>iCloud, tap Sign Out and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your phone).

  • Just bought the new i phone 4s, set up my apple id, verified with email. I can sign into it on the computer no problem but cannot get to it through iphone. Unable to download apps or music. let me know if anybody has any solutions, thanks

    Just bought the new i phone 4s, set up my apple id, verified with email. I can sign into it on the computer no problem but cannot get to it through iphone. Unable to download apps or music. let me know if anybody has any solutions, thanks

    If you have an old ID in Settings>iCloud as a result of updating to iOS 7, to change it you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change (you should need to verify the old account).  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT204053 I cannot set up icloud on my iphone.  When I follow the instructions, it always says check email but when I check my email there is no email about this.  Should I delete the account.  What is this delete account

    I cannot set up icloud on my iphone 4s.  When I go to settings it always says check your email but when I check my email there is none sent to me.

    Check your spam folder to be sure it isn't there.  If not, try going to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and Manage your account.  There should be a link there to resend the verification email.

  • HT201269 My iphone5 with iOS7 installed was stolen. I now got a new iPhone5, but it has iOS6 installed. So I cannot set it up restoring from iCloud. If I set it up as a new iPhone, it asks that I sign in using my Apple ID. What should I do?

    I need to set up a new iPhone5 after my previous one was stolen. The new phone has iOS6 installed, the stolen one has iOS7 installed. So I cannot set it up using the Cloud. If I do a new setup, it asks me to sign in using my Apple ID. Will this not override my backed up data, preventing me from restoring my data on my new phone? I cannot install iOS7 untill the new phone has been set up. What am I to do?

    How to sign in using the Apple ID that I initially used to set up the computer? I cant update my iPhoto and download pictures from Iphone :((
    Try to remember any AppleID you ever may have used.
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    It will show you the AppleiD You are currently using (in the last menu entry "View my account ....".
    Use the "Sign out" command and sign in with any AppleID you ever used, ten check the "Purchases" tab of the App Store, if that will show the bundled apps.
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    If you have used iPhoto to download your pictures, the photos will be stored in the iPhoto Library, a package, that is stored in the folder "Pictures" in your Home folder.
    Terence Devlin has written some very useful user tips, that describe the iPhoto Library:  See the links below:
    iPhoto and File Management
    How to Access Files in iPhoto
    Exporting From iPhoto

  • TS2529 I am trying to set up a new iphone to my old iphone's settings. When i have tried to back it up it displays a error message saying that it cannot back up because the back up was not saved. Anyone have any ideas?

    I am trying to set up a new iphone to my old iphone's settings. When i have tried to back it up it displays a error message saying that it cannot back up because the back up was not saved. Anyone have any ideas?

    First backup the old phone to iTunes using right mouse click then backup after that restore from backup on the new device .

  • Cannot set up name@me email on iPhone

    My wife and I both bought the iPhone 4s.  Very exciting!  Especially since I am "graduating" from a Blackberry and she had a Nokia phone from the stone ages (no qwerty keyboard or screen!).
    I easily and quickly established an email address (such as name@me) using iCloud.  So far so good.
    For some reason, my wife's phone won't allow her to set up a name@me email address on iCloud.
    There is some problem with her Apple ID.  We set up and reset her Apple ID several times.
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    But now we cannot set up her name@me email address on the phone.  Every time we go into iCloud, the first thing it asks is "Apple ID and password."
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    Can anyone make sense of this?  We never got to set up the name@me email address.  Hmmmm....
    THANK YOU!!

    My work email but were just talking one computer.  Not Microsoft Exchange

  • I wish to set a repeat for an event but I do not get a customise option on my iphone 4s so cannot set the third monday of the month - only day, weekly 2 weekly monthly or annually - how do I resolve the problem ?

    I wish to set a repeat for an event but I do not get a customise option on my iphone 4s so cannot set the third monday of the month - only day, weekly 2 weekly monthly or annually - how do I resolve the problem ?

    Week Cal uses the calender database already on your phone. It's just a different front end.

  • I have an IPhone operating OS 4.21. I cannot back it up before update and I cannot set up an ICloud account as it needs to be on a version later on the device. Please help, I want to update but not lose everything!

    I have an IPhone operating OS 4.21. I cannot back it up before update and I cannot set up an ICloud account as it needs to be on a version later on the device. Please help, I want to update but not lose everything!

    SorchaH wrote:
    I receive an error "Itunes cannot back up the IPhone because the back up cannot be saved on the computer".. So I tried to download and log into ICLoud but need to do this from my device..
    That would tend to indicate a permissions issues on the computer.
    Running an outdated version of iTunes is of absolutely no benefit.
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